OUR CULTURE

Values such as respect, integrity and transparency are more than just words at CarMax. We live these values every day. They drive how we treat our customers and our Associates.

OUR VALUES.
  • Customer focus
  • Teamwork
  • Diversity
  • Fun
  • Pride
  • Respect
  • Communication
  • Associate development
  • Quality
  • Continuous improvement

   Discover more about how we put our values into practice by visiting our Social Responsibility website.

Learn about our latest news, awards and more by visiting our Pressroom.

CELEBRATING PERFORMANCE TOGETHER.

You will see that as a close and supportive team, we celebrate and reward our successes. Some of the ways we do that include:

  • Family Days
  • Store News
  • Associate Recognition Meetings
  • Store Celebrations
  • Fun Days

   

GIVING BACK: THE CARMAX FOUNDATION..

We believe it’s important to improve the communities in which our Associates live and work — this is the role of the CarMax Foundation. Through the Foundation’s Grants program, Matching Gifts program and Associate volunteerism, we support high-quality programs in the areas of education, youth leadership, and children’s healthy living. Read about some of the ways in which we’ve made a difference.

Anthony Altemoos

$14.00 - $15.00 hourly
CarMax Sacramento, CA, United States
Nov 03, 2020
Full time
Description:   The CarMax Reconditioning Associate will work as part of a larger reconditioning team and will be training to perform automobile receiving, inventory scanning, vehicle movement (both on and off lot), and vehicle delivery preparation while providing superior customer service. These duties include, but are not limited to, basic vehicle detailing including car wash, interior cleaning and vacuuming, exterior cleaning of CarMax used, new and customer vehicles. The Reconditioning Process includes: Completion of the CarMax Final Quality and cosmetic inspections Paint touch up Wet sanding and buffing in accordance with CarMax’s stringent quality standards. Interior vehicle repair of fabric, vinyl, leather, plastic, dye and color matching Glass repair Small dent removal and other minor repairs Anthony Altemoos Team C
CarMax Sacramento, CA, United States
Nov 03, 2020
Full time
Description: Position Description As a CarMax Business Office Manager you would have the unique opportunity to be a senior level Retail Manager for a FORTUNE “100 Best Companies to Work For”! CarMax Business Office Managers are responsible for the management and operation of the store’s Business Office as well as store leadership in a 100+ associate size store. The business office team is responsible for the following critical areas: processing paperwork for vehicle sales and purchases, warranty contracts, DMV and Title Management, accounts payable, cash office administration and delivering exceptional customer service. Business Office Managers interact daily with Sales, Purchasing and Operations teams. They are responsible for recruiting, hiring, training and continual development of all business office associates and also provide support to the team and ensure that processes and procedures are followed. CarMax Business Office Managers begin as Business Management...
CarMax Sacramento, CA, United States
Nov 03, 2020
Full time
Description:   Would you enjoy a job that has you working outside more than in? Do you want a professional opportunity that doesn’t have you dressing in a suit every day? As an Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment! Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance. Experience in a fast paced environment as well as previous inventory tracking responsibilities are a plus. Applicants must be open to work some nights and weekends as well as in all types of weather. If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position. Anthony Altemoos Team C
$15.00 - $30.00 hourly
CarMax San Diego, CA, USA
Nov 03, 2020
Full time
Description Under general supervision, responsible for performing and documenting results of general vehicle repair for the mechanical reconditioning process. Responsibilities include diagnosing and repairing domestic and foreign vehicles, and will range from basic to advanced skills based on available positions. Must be able to work well in a team environment, provide outstanding customer service, and follow workplace cleanliness, organization, and process standards. Working Conditions Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions. Requires walking or standing for an extended periods of time. Flexible work hours with shifts that may include nights, weekends, holiday, and12-hour days. Wears CarMax clothing (acquired through company) at all times working in the store. Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste...
$10.00 - $16.00 hourly
CarMax Fresno, CA, USA
Nov 03, 2020
Full time
Description: Under general supervision, deliver exceptional customer service by supporting the ServiceDepartment by assisting customers on the phone and in person before, during and after service/repair processes.   Principle Duties andResponsibilities: · Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction. · Assist Customer Advisors/Service Consultants with customers when needed. · Answer basic service department questions, schedule service appointments, route customers’ calls. · Provide written messages to the responsible party in a timely manner. · Complete reminder calls for customers scheduled for an appointment · Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments · Contact customers with Repair Requests to schedule appointments · File repair orders and all supporting documentation...
$50,000 - $80,000 yearly
CarMax San Jose, CA, USA
Nov 03, 2020
Full time
General Summary: The Vehicle Condition Assessor (VCA) position is responsible for delivering exceptional customer service, assessing, recording, and communicating information about appraisals to Buyers/Sr. Buyers/Purchasing Managers for analysis, assisting with customer transfers, completing lot merchandising activities, securing vehicles, and assisting the Purchasing team with additional daily functions as needed. A VCA may also be responsible for various wholesale auction responsibilities. Principle Duties and Responsibilities: Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information about customer appraisals for a Buyer, Senior Buyer, or Purchasing Manager’s analysis. Accurate optioning of vehicles customer appraisals and CarMax inventory. Perform quality and timely imaging of inventory for CarMax.com. Complete vehicle secures, including reading and verifying appraisal sheet information for any...
$30,000 - $40,000 yearly
CarMax Murrieta, CA, USA
Nov 03, 2020
Full time
Responsibilities Include: – Providing exceptional service throughout the customer’s experience. – Communicating effectively both in-person and over the phone to discover the customer’s wants and needs. – Serving as an advocate for CarMax by sharing what makes us the smart choice. – Navigating and using various provided computer programs as selling tools. – Consulting and guiding your customers to the appropriate next step based on their situation. – Facilitating steps of the sale, such as the vehicle appraisal process, taking test drives, and submitting finance applications. – Maintaining a working knowledge of CarMax products and appropriately recommending them to customers. – Reading, collecting, and transcribing data in order to complete accurate paperwork. – Seeking out opportunities for self-development, participating in training, and welcoming performance feedback. – Building and maintaining strong relationships and demonstrating excellent teamwork. –...
$10.00 - $12.00 hourly
CarMax Roseville, CA, USA
Nov 03, 2020
Part time
As a part of our CarMax store purchasing team, a Buyer Assistant is responsible for vehicle optioning and imaging for the CarMax website, securing purchased vehicles, completing visual vehicle inspections as a part of the vehicle transfer process and working with the purchasing team to hold on-site auctions. A Buyer Assistant will also work with other departments to ensure that the needs of the business are met. A strong commitment to customer service, good communication skills and attention to detail is required for this position. Ideal candidates will come from various backgrounds including retail, restaurant service and other service oriented positions. This position requires the ability to work a flexible schedule including nights and weekends in a fast paced retail environment. Position also requires the ability to work indoors/outdoors in a hands-on environment. Successful performance can lead to excellent career opportunities with CarMax!       Team C...
CarMax San Diego, CA, USA
Nov 03, 2020
Full time
Description: Would you enjoy a job that has you working outside more than in? Do you want a professional opportunity that doesn’t have you dressing in a suit every day? As an Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment! Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance. Experience in a fast paced environment as well as previous inventory tracking responsibilities are a plus. Applicants must be open to work some nights and weekends as well as in all types of weather. If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.       Team C Anthony Altemoos
CarMax San Jose, CA, USA
Nov 03, 2020
Full time
Description: Under general supervision, responsible for performing and documenting results of general vehicle repair for the mechanical reconditioning process. Responsibilities include diagnosing and repairing domestic and foreign vehicles, and will range from basic to advanced skills based on available positions. Must be able to work well in a team environment, provide outstanding customer service, and follow workplace cleanliness, organization, and process standards. Working Conditions Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions. Requires walking or standing for an extended periods of time. Flexible work hours with shifts that may include nights, weekends, holiday, and12-hour days. Wears CarMax clothing (acquired through company) at all times working in the store. Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste...
$30,000 - $35,000 yearly
CarMax Elk Grove, CA, USA
Nov 03, 2020
Full time
When our vehicles shine, you will shine CarMax customers expect to choose from a range of vehicles that look good and meet CarMax’s high standards. Working alongside a team of experienced technicians, you will ensure the paintwork and interiors are finished to CarMax’s high standards. From replacing parts and sanding, to cleaning and waxing, we bring out the best in every vehicle. And we’ll help bring out the best in you too, with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts. What you will do – Essential responsibilities Complete cosmetic inspections of vehicles, noting what’s needed to transform them into cars we can be proud of and our customers will love Repair and replace small plastic and other parts to ensure everything about the vehicle...
$37,000 - $40,000 yearly
CarMax Roseville, CA, USA
Nov 03, 2020
Full time
Delivering satisfaction, every day At CarMax, we want to give our customers a great experience, whether they are buying or selling a vehicle. And that starts with the way we collect and deliver inventory. As a Rollback driver for CarMax, you will need more than just loading and driving skills. Every day, you will engage with vendors and associates, ensuring the best possible experience for our customers.  And since we know time at home is important, we strategically develop routing to have our drivers home every night. What you will do – Essential responsibilities Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers Carry out daily equipment inspections to ensure our transport operations run smoothly and safely Maintain all necessary DOT logs and documentation   Be part of the team that’s driving up standards...
$13.00 - $15.00 hourly
CarMax Roseville, CA, USA
Nov 03, 2020
Full time
General Summary: Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes.     Principle Duties and Responsibilities: ♦ Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction. ♦ Assist Customer Advisors/Service Consultants with customers when needed.  ♦ Answer basic service department questions, schedule service appointments, route customers’ calls. ♦ Provide written messages to the responsible party in a timely manner. ♦ Complete reminder calls for customers scheduled for an appointment ♦ Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments ♦ Contact customers with Repair...
$22,000 - $54,000 yearly
CarMax Roseville, CA, USA
Nov 03, 2020
Full time
General Summary: Under general supervision, the Automotive Emissions Technician performs State vehicle safety inspections and auto emissions tests per state and/or federal regulations.   Principle Duties and Responsibilities: Perform emissions tests using appropriate equipment and adhering to prescribed rules, standards and procedures Ensure that all vehicles meet CarMax Final Quality Standards. Provide outstanding customer service at all times. Maintain, repair, and clean special equipment   Job Specifications: Read, interpret and transcribe data in order to maintain accurate records. 2 Year automotive trade school degree or has minimum 2 years automotive experience Requires appropriate state emissions certification Work with and through associates of other departments within the Store. Perform additional duties in a high-energy, fast-paced working environment as requested by supervisor Possess above attention...