Rapid Response Monitoring Services

Russell R. MacDonnell, Chairman, and Jeffrey Atkins, President, founded Rapid Response Monitoring Services combining over fifty years of industry experience in the growth, management and operation of alarm and security companies. Today Rapid Response serves an international client base of thousands of active dealers and employs over 550 highly-trained professionals. The company remains committed to its original objective–serving dealers who want to exceed the expectations of their own subscribers–and to continued investment in its people, technology and innovative programs.

$13.00 - $17.00 hourly
Rapid Response Monitoring Services Corona, CA, USA
Sep 15, 2020
Full time
Job Overview  Rapid Response Monitoring, a leader in the alarm monitoring industry, has a full-time janitorial position available in our Corona office.   The hours for this position are overnight and include weekends.    Responsibilities for Janitor  Clean building floors by sweeping, mopping, scrubbing, or vacuuming them  Clean windows and mirrors  Clean and supply restrooms  Remove waste and empty trash  Track and maintain supplies  Organize janitorial storage areas  Notify supervisors about unsafe conditions or concerning the need for repairs or maintenance  Qualifications for Janitor  Prior cleaning experience  Ability to observe safety and security procedures and to comply with policies  Must be able to do physical work and operate power equipment normally...
$75,000 - $90,000 yearly
Rapid Response Monitoring Services Corona, CA, USA
Sep 15, 2020
Full time
Rapid Response Monitoring is a national leader in electronic security monitoring and an Essential Business, designated by the Department of Homeland Security, dedicated to protecting life and property. Founded in Syracuse in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it’s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our “heroes” are there to help every day. Supported by teams of experts in their respective fields, our 600+ highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.  Senior Application Developer The Senior Application Developer uses their expertise in programming and software design to develop web and mobile applications for our customers.    Responsibilities Developing applications utilizing the...
$60,000 - $85,000 yearly
Rapid Response Monitoring Services Corona, CA, USA
Sep 15, 2020
Full time
About Us Rapid Response Monitoring is a national leader in electronic security monitoring and an Essential Business, designated by the Department of Homeland Security, dedicated to protecting life and property. Founded in Syracuse in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it’s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our “heroes” are there to help every day. Supported by teams of experts in their respective fields, our 600+ highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country. Role Summary The  Senior Database Administrator  is responsible for installing, configuring, managing, and upgrading company databases. In this role you will provide day-to-day operational and technical support for databases across the...
$15.00 - $25.00 hourly
Rapid Response Monitoring Services Corona, CA, USA
Sep 15, 2020
Full time
Overview: Rapid Response is looking for Overnight Customer Service Representatives who are professional, patient, and caring. We provide you with an extensive 4-week paid training program in a structured team-oriented environment. This training will equip you with the necessary skillsets to handle emergency alarms, procedures, and protocols to protect life and property. Working as a Overnight Customer Service Representative on our team will be a rewarding position where you can make a difference and help someone every day. Hours: We have multiple overnight positions starting at 11:00 pm - 7:00 am Responsibilities: We provide the training and knowledge to effectively handle security alarm emergencies for residential and commercial businesses Process inbound/outbound calls from customers and authority agencies Provide thorough customer service and support to our customers Follow protocols and procedures to maintain accurate quality assurance...
$15.00 - $25.00 hourly
Rapid Response Monitoring Services Corona, CA, USA
Sep 15, 2020
Full time
Overview: Rapid Response is looking for Customer Service Representatives who are professional, patient, and caring. We provide you with an extensive 4-week paid training program in a structured team-oriented environment. This training will equip you with the necessary skillsets to handle emergency alarms, procedures, and protocols to protect life and property. Working as a Customer Service Representative on our team will be a rewarding position where you can make a difference and help someone every day. Responsibilities: We provide the training and knowledge to effectively handle security alarm emergencies for residential and commercial businesses Process inbound/outbound calls from customers and authority agencies Provide thorough customer service and support to our customers Follow protocols and procedures to maintain accurate quality assurance Maintain full knowledge of new policies and training materials Successfully complete all required training...
$15.00 - $25.00 hourly
Rapid Response Monitoring Services Corona, CA, USA
Sep 15, 2020
Full time
Overview: Rapid Response is looking for Customer Service Representatives who are professional, patient, and caring. We provide you with an extensive 4-week paid training program in a structured team-oriented environment. This training will equip you with the necessary skillsets to handle emergency alarms, procedures, and protocols to protect life and property. Working as a Customer Service Representative on our team will be a rewarding position where you can make a difference and help someone every day. Responsibilities: We provide the training and knowledge to effectively handle security alarm emergencies for residential and commercial businesses Process inbound/outbound calls from customers and authority agencies Provide thorough customer service and support to our customers Follow protocols and procedures to maintain accurate quality assurance Maintain full knowledge of new policies and training materials Successfully complete all required training...
$15.00 - $25.00 hourly
Rapid Response Monitoring Services Corona, CA, USA
Sep 15, 2020
Part time
As a Customer Service Representative specializing in alarm monitoring, you will be contributing to our mission to protect lives and property by playing a critical role in responding and resolving emergency situations in communities across the US and beyond. As a member of our team, you represent Rapid Response by being the voice over the phone to let the customer know help is on the way or provide solutions to ensure that a customer feels their needs have been met.  No industry experience is necessary; we provide you with extensive 4-week paid training in a structured, team-oriented environment to equip you with the necessary skills to handle emergency alarms, procedures, and protocols to protect life and property. Responsibilities: Handle security alarm emergencies for homes and businesses Process inbound/outbound calls from customers and authority agencies Provide detail-oriented customer service and empathetic support to our customers with a sense of...