Quinn Group

  • Industry, CA, USA

Quinn is a goal-oriented company, striving to exceed our customers’ expectations everyday.

Our Vision: Top 5 by 100.
Our goal is to be one of North America’s top 5 Caterpillar dealers in customer loyalty, employee engagement and market share.

Our Mission: Help our customers succeed.
We help our customers succeed, by knowing it– understanding all we can about our products, our services and our customers’ needs; by owning it – taking personal responsibility in everything we do; and by sharing it – communicating promptly and regularly with our customers and our fellow employees.

Our Values:

  • Integrity
    • Tells the truth and is honest and forthcoming in all business transactions
    • Lives up to commitments by delivering on any promises he or she makes 
    • Takes personal responsibility for his or her own actions
    • Does the right thing, even when difficult or inconvenient
  • Relationships
    • Works hard to build mutually beneficial, lasting relationships with customers, teammates and partners
    • Build trust and respect by giving responsive and consistent service
    • “We are in the relationship business, we just happen to sell machines and engines.” – Ed Rapp, Caterpillar Group President
  • Teamwork
    • Knows how his or her role contributes to Company Vision, Values and Goals
    • Is responsible to carry out his or her role as a team member
    • Is willing to sacrifice personal gain for the team’s best interest
    • Shares ideas and solutions among all divisions, departments and locations
  • Respect
    • Respects other people’s opinions, and respects their property
    • Seeks, accepts and gives feedback in a positive manner
    • Treats people fairly, with dignity, and in a way he or she would like to be treated
    • Speaks positively about other people, departments and division
  • Quality
    • Takes pride in performance, doing it right the first time
    • Uses all available resources to deliver creative solutions
    • Maintains a professional appearance in self and work area
    • Meets or exceeds customers’ expectations
  • Service
    • Displays enthusiastic responsiveness to customers, co-workers, and partners
    • Is committed to responding quickly because our customers can’t afford to wait
    • Has a “can do” attitude in delivering what is promised
    • Anticipates customer, co-worker, partner and Company needs

Team A

Bruce Riley

Derrick Jaclkson

Hunter Affonso

Quinn Group Fresno, CA, USA
Nov 07, 2018
Full time
Responsible for administering Sales & Rental orders for Machine, Lift, and Agricultural business. Provide information to customers regarding our products and services.  Essential duties and responsibilities include the following. Other duties may be assigned. • Process new machine and attachment order requests from Sales Representatives. This includes confirming all specifications, communicating the order to Sales Administration, and follow up on the order for accuracy.  • Input all new rental agreements for Sales Representatives. To include machine transfer, preparation, attachment installation, transportation, and monthly billing.  • Input into DBS all new sale, rental conversion, and used sales from Sales Representative Sales Delivery Orders. Ensure that all aspects of the sale are completed to include attachment procurement, servicing, and transportation. • Audits and reconciles sales at the end of each month to ensure that all proper credits have been applied and that all trailing costs are accounted for. • Audits and reconciles attachment inventories on a weekly basis. • Arranges transportation of machines and attachments to other locations. • Receives new machines and attachments into inventory as they are received within the region. • Ensures that all new machines and attachments are pre-delivered. • In the absence of Sales Representatives field incoming customer calls, resolve or delegate as needed. Key Performance Metrics: • Inventory accuracy. • Customer Satisfaction as measured by Daniel Group rental surveys. • Company sales operational excellence metrics. Inventory accuracy.   Angelica Rodriguez
Quinn Group City of Industry, CA, USA
Nov 07, 2018
Full time
Responsible for the coordination and administration of leaves of absences, workers’ compensation, HRIS, employee files, service award program, and unemployment claims. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. Leave of Absences: • Administration of all leave of absences, including record keeping, follow up, and providing written notifications to employees according to established procedures and leave/employment laws • Assists employees with leave of absence requests and provides guidance within the policy and established legal guidelines • Coordinates communication between employees, management, and the HR Representative during employee’s leave period to ensures compliance with leave laws HRIS / HR Administration:  • Responsible for compiling reports and analyzing data as is pertinent to role • HRIS Administration: processing employee changes, terminations, distribution of employee reviews, and provide direction and education to all employee levels on using the HRIS system • Maintain employee personnel files and process requests pertaining to employee data including unemployment claims, subpoenas, and employment verifications • Manage and administer the employee intranet and HR Department page content such as announcements, HR forms, company policies, etc. Safety / Workers Compensation: • Process and keep track of Safety Tool Account Reimbursements • Safety Training – add / remove employees into our safety training management system • Administer Safety Action Plans for employees with workplace injuries Service Award Administration: • Plan and coordinate annual service award ceremonies at all locations. Manage catering and rental vendors. • Create and provide regular reports to our service award vendor Hunter Affonso Team A