Quinn Group

  • Industry, CA, USA

Quinn is a goal-oriented company, striving to exceed our customers’ expectations everyday.

Our Vision: Top 5 by 100.
Our goal is to be one of North America’s top 5 Caterpillar dealers in customer loyalty, employee engagement and market share.

Our Mission: Help our customers succeed.
We help our customers succeed, by knowing it– understanding all we can about our products, our services and our customers’ needs; by owning it – taking personal responsibility in everything we do; and by sharing it – communicating promptly and regularly with our customers and our fellow employees.

Our Values:

  • Integrity
    • Tells the truth and is honest and forthcoming in all business transactions
    • Lives up to commitments by delivering on any promises he or she makes 
    • Takes personal responsibility for his or her own actions
    • Does the right thing, even when difficult or inconvenient
  • Relationships
    • Works hard to build mutually beneficial, lasting relationships with customers, teammates and partners
    • Build trust and respect by giving responsive and consistent service
    • “We are in the relationship business, we just happen to sell machines and engines.” – Ed Rapp, Caterpillar Group President
  • Teamwork
    • Knows how his or her role contributes to Company Vision, Values and Goals
    • Is responsible to carry out his or her role as a team member
    • Is willing to sacrifice personal gain for the team’s best interest
    • Shares ideas and solutions among all divisions, departments and locations
  • Respect
    • Respects other people’s opinions, and respects their property
    • Seeks, accepts and gives feedback in a positive manner
    • Treats people fairly, with dignity, and in a way he or she would like to be treated
    • Speaks positively about other people, departments and division
  • Quality
    • Takes pride in performance, doing it right the first time
    • Uses all available resources to deliver creative solutions
    • Maintains a professional appearance in self and work area
    • Meets or exceeds customers’ expectations
  • Service
    • Displays enthusiastic responsiveness to customers, co-workers, and partners
    • Is committed to responding quickly because our customers can’t afford to wait
    • Has a “can do” attitude in delivering what is promised
    • Anticipates customer, co-worker, partner and Company needs

Team A

Bruce Riley

Derrick Jaclkson

Hunter Affonso

Quinn Group Salinas, CA, USA
Jan 15, 2019
Full time
Job Description:   SUMMARY: Responsible for the coverage, retention, development and satisfaction of a specific group of customers in a specific sales territory as defined by the company. Combined with the ability to utilize company wide resources to create solutions for the customer to with the goal of increasing sales.   ESSENTIAL DUTIES AND RESPONSIBILITIES • Evaluates customer service needs, conducts track machine inspections, estimates repair time and cost, completes quotes and call reports. • Assist with machine repair schedule and the resolution process of service problems when necessary. • Be familiar with and proficient with company provided tools, i.e. • Ultrasonic Wear Indicator, and others as required. • Assists customer with establishment and maintenance of credit account.   EXPERIENCE and or EDUCATION Bachelors degree in Business Administration or related field and two years related experience and/or training; or equivalent combination of education and experience. Quinn is an Equal Opportunity Employer M /F /V /DV Bruce Riley
Quinn Group Sacramento, CA, USA
Jan 15, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0039 Job Description:   ESSENTIAL DUTIES AND RESPONSIBILITIES • Responsible for the operation and maintenance of the field lubrication/service trucks. • Write service reports on work performed. • Comply with state and federal record keeping requirements.   EDUCATION AND/OR EXPERIENCE Understanding/experience on CAT machines. Knowledge of proper use of required tools and equipment of the job. Ability to deal effectively with customers. Must hold HAZMAT Certification and Class B or A California drivers license with excellent driving record. Quinn is an Equal Opportunity Employer M /F / V / DV Bruce Riley
Quinn Group Sacramento, CA, USA
Jan 11, 2019
Full time
Job Description:   Performs housekeeping, material handling, and basic maintenance duties to assist in the efficient operation of the store.   ESSENTIAL DUTIES AND RESPONSIBILITIES • Performs general housekeeping duties of equipment storage areas, core processing areas and grounds. • Assists customers and employees in the loading and unloading of equipment, core returns and core shipments. • Answer customer questions regarding equipment, core credits and other purchases. • Check-in and out equipment as directed and within established guidelines. • Conveys materials and items as directed to designated areas within the facility. • Performs daily yard inspection and supplies report. • Performs monthly Sales Department inventory process. • Operates material handling equipment, cranes, or vehicles safely and performs daily maintenance as directed. • Identifies and operates CAT and related lines of equipment. • Processes and tracks all Cat and all related lines of components and cores. • Prepares shipments and performs cross dock services for other branch locations core shipments. • Communicates the reception of new deliveries. • Coordinates the application of new equipment identification numbers. • Reports to Parts Manager on core return volume and accuracy.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience Quinn is an Equal Opportunity Employer M /F /V /DV Bruce Riley
Quinn Group Sacramento, CA, USA
Jan 11, 2019
Full time
Job Description:   ESSENTIAL DUTIES AND RESPONSIBILITIES • Has primary responsibility for directly managing technicians and resolving any service issues that arise on a day-to-day basis. • Schedules service department work activities among technicians, monitors work for completeness and timeliness, responds to customer service scheduling needs. • Works closely with the Service Manager and Coordinators as an internal resource to the customer.   EDUCATION and/or EXPERIENCE Associates degree in Business or Technical discipline. Three to four years related experience and/or training; or equivalent combination of education and experience. Experience to include supervisory and computer skills, and general mechanical service abilities. Quinn is an Equal Opportunity Employer M /F /V /DV Bruce Riley
Quinn Group Sacramento, CA, USA
Jan 10, 2019
Full time
ESSENTIAL DUTIES AND RESPONSIBILITIES • Customer service activities. • Take calls, answers questions, quotes rates. • Assists customers choose correct equipment size, mix, and model for application and jobsite requirements. • Promotes the use of Caterpillar products for all rental needs. • Maintains proactive / creative posture to increase rental sales activity and profitability. • Ensures accurate and timely rental transactions: invoicing, insurance verification, credit checks and payment terms.   EDUCATION AND/OR EXPERIENCE Certificate of completion or AA/AS degree from a community college or technical school and four years related experience or equivalent combination of education and experience. Quinn is an Equal Opportunity Employer M /F / V / DV Bruce Riley
Quinn Group Sacramento, CA, USA
Jan 10, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0028   Job Description:   SUMMARY Purchases, stores, and issues parts for earthmoving equipment.   ESSENTIAL DUTIES AND RESPONSIBILITIES • Utilize necessary shop manuals to ascertain type and specification of parts. • Develop and maintain business relationships with vendors to order and expedite the delivery of parts through meeting with vendors, making telephone calls, sending telegraphs, or contacting vendors by mail to ensure quality customer service is provided. • Compares invoices against requisitions to verify quality and quantity of merchandise received. • Maintain an inventory of parts issued to workers upon request. • Maintain parts inventory lists through accurately tracking records for parts received and issued, paying close attention to detail and taking the initiative to resolve problems that may arise. • Requisitions parts from central parts department. Bruce Riley
Quinn Group Sacramento, CA, USA
Jan 10, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0020   Job Description:   SUMMARY Performs housekeeping, material handling, and basic maintenance duties to assist in the efficient operation of the store.   ESSENTIAL DUTIES AND RESPONSIBILITIES • Performs general housekeeping duties of equipment storage areas and grounds. • Assists customers and employees in the loading and unloading of equipment. • Answer customer questions regarding equipment and other purchases. • Check-in and out equipment as directed and within established guidelines. • Verify operation and condition of equipment upon check-in and out. • Conveys materials and items as directed to designated areas within the facility. • Uses wash rack steam cleaner and water to clean equipment. • Operates material handling equipment, cranes, or vehicles safely and performs daily maintenance as directed. • Identifies and operates CAT and related lines of equipment. • Assists qualified Technicians with simple repair tasks. • Communicates the reception of new deliveries. • Coordinates the application of new equipment identification numbers. Ship/Receive: New/Used/AG/HR Machines & Attachments • Receive & transfer to appropriate stores. • Stage for specific deals. • Install attachments on machines as needed for specific deals. • Inspect for damage upon receipt of new machines from CAT/AGCO & report if necessary. • Install ID# tags on machines & attachments upon receipt. • Install pins in attachments (buckets) upon receipt. • Help deliver machines & attachments to customers/vendors, etc. Manage inventory (Machine & Attachments) • Inventory scans every other Tuesday on machines & attachments. • Stage machines/attachments in yards for display. • Organize machines/attachments as needed. • Move attachments to QRS when requested for QRS inventory. • Keep machine and attachment areas clean and tidy. Equipment presentation • Wash machines/attachments as needed (for sales/demos/display,etc.) • Verify machines start weekly. Report if necessary. • Verify machines do not have keys in them when in West Lot. (When performing action above.) • Move equipment to West Lot once shop has PDI’d, prepped, etc. • Install attachments for display on machines as needed.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience Quinn is an Equal Opportunity Employer M /F /V /DV   Bruce Riley
Quinn Group Sacramento, CA, USA
Jan 09, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 18-0680   Job Description:   SUMMARY Loads, secures, drives, and unloads heavy equipment tractor-trailer rig to deliver and pick up equipment and components at customer locations, Company facilities, and suppliers.   ESSENTIAL DUTIES AND RESPOSNIBILITIES • Maintains California Class A driver's license, acceptable driving record and current medical card. • Properly utilizes company vehicle; operates in compliance with DMV rules and regulations. • Participates in U.S. Department of Transportation drug and alcohol testing program. • Performs basic safety and operational vehicle inspections before and after each trip. • Performs daily / routine maintenance and / or mechanical repairs of assigned truck as skill and time allows. • Operates a variety of equipment in order to move them on, properly secure, and remove from the trailer at destination. • Demonstrates basic equipment operation to customers as required. • Uses material handling equipment (pallet jack, forklift, crane, etc.) to load and unload vehicle. • Uses road maps for efficient and timely transportation. • Maintains proper permits, bills of lading, invoices and other forms to account for pick up and deliveries. • Maintains accurate logbook records. • Works flexible schedule in order to meet the needs of the Company and the customer.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience. Quinn is an Equal Opportunity Employer M /F / V / DV Bruce Riley
Quinn Group Sacramento, CA, USA
Jan 09, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0001   Job Description:   Upgrade your Career! Become a Quinn Technician. You’ll have an opportunity to work with some of the most advanced and powerful equipment on earth • Total Rewards – Quinn offers competitive pay and benefits in addition to other rewards including profit sharing and training • Career Advancement - Ongoing technical and managerial training means dealer technicians follow exciting and fulfilling career paths • Advanced Training – Whether you’re a skilled or entry level technician, Quinn can provide you with education and training to further your career. • Pride in what you do – Your helping maintain and repair equipment that has an impact on your community • Great team environment – Quinn Company is a collaborative business that functions best as a team.   SUMMARY Receive, prepare equipment for rental. Perform a variety of skilled maintenance inspections, repairs, installations and routine servicing of Caterpillar and allied rental equipment and components following established procedures and guidelines.   ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Performs repairs with limited departmental supervision. • Possesses tooling required by the service department. • Demonstrates safe and proper application of hand, pneumatic and electric tools. • Demonstrates proper use of service manuals, and service publications • Performs tasks from verbal/written instructions and communicates effectively with supervisor and fellow employees. • Working knowledge of common terminology, methods, practices, and procedures related to equipment repair. • Practices effective time management and good work habits. • Responds to emergency call-ins as necessary. • Accurately completes associated paperwork / documentation in a timely manner. • Assists other technicians in repair tasks such as removal, installation and repair of rental equipment/components. • Is responsible for personal development, builds competencies (criteria attached). Retain acquired knowledge. • Stays current with Rental Services equipment and product lines. • Maintains / operate company vehicles in a safe manner • Performs departmental and equipment cleanup as required. • Treats customers and co-workers in a courteous and professional manner. • Demonstrate and promote Quinn Company core values of Integrity, Teamwork, Respect, Quality and Service.   EDUCATION and/or EXPERIENCE One-year certificate or A.S. degree from a community college or technical school; Two to four years mechanical experience or equivalent education and experience. Quinn is an Equal Opportunity Employer M /F /V /DV Bruce Riley
Quinn Group Sacramento, CA, USA
Jan 09, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0003 Job Description:   SUMMARY Handles all incoming calls from primary telephone numbers and greets visitors and customers. Assist other departments as needed.   ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Answer incoming calls and emails from internal and external customers. Demonstrate proper telephone techniques and etiquette. Tone of voice and type of greeting should be enthusiastic, upbeat, helpful and inviting. • Analyze caller's needs to route call to appropriate person or department. • Welcomes on-site visitors in a warm, friendly and respectful manner. Determine nature of business, and notifies appropriate personnel of arrival. • Maintain an organized and professional work environment at all times. • Prepares memorandums outlining and explaining administrative procedures and policies to supervisory workers, and monitors compliance. • Arranges programs, events, or conferences by arranging for facilities and caterer, issuing information or invitations. • Directs preparation of records such as agenda and notices. • Arranges travel plans and itineraries, compiles documents for travel-related meetings. • Maintain company voice mailbox. Listen to messages daily and distribute to appropriate personnel. • Monitor after hour calls from the answering service. Daily route fax messages from answering service to appropriate personnel. • Maintain fax machine in lobby including distribution of incoming faxes. Order supplies, call for service when needed, and make sure paper tray is full each night. • Monitor vending machines. Contact person for the vending machines in our lunchroom. Maintain fund for shortage to employees. Sales, Parts and Accounting Duties • Miscellaneous clerical duties including faxing credit applications to customers for sales, faxing invoices and parts documents to customers upon request, mailing general correspondence for all departments upon request. • Clerical duties for sales department include typing new file labels for inventory control. • Maintain weekly inventory report and distribute via hard copy and email. • Sort and file parts documents in numerical order. • Maintain distribution of checks from accounts payable department. • Main contact person for all checks for the Fresno branch. • Assist parts counter. • Take customer orders that have the part numbers, create the document and process for customer pick up or will call. • Assist with cash documents awaiting pickup and payment. Monitor and balance cash customer accounts for month end write-off process. • Maintain petty cash fund ($1,100.00). Disburse funds to employees as needed. Reconcile and prepare request for reimbursement from accounts payable. • Make change for employees. • Reconcile petty cash fund at the end of each day. • Cashier duties • Taking customer payments on counter documents, machine rentals, machine sales, down payments on machine sales, open accounts, payments for UPS and postage from employees. • Maintain American Express credit card transactions. Maintain credit card transactions. • Process payments via credit cards. Run close process daily on the credit card terminal. • Prepare deposit slips. • Reconcile Machine Sales inventory list for accuracy • Reconciles cash deposits for the credit department • Assist with other duties as requested. • A fit with Quinn Company's performance driven culture and values of Integrity, Teamwork, Respect for People, Quality and Customer Service.   EDUCATION and/or EXPERIENCE High School Diploma or GED (General Education Diploma), three to five years related experience and/or training; or equivalent combination of education and experience. Ability to mult-task. Good computer skills with MS Office. Quinn is an Equal Opportunity Employer M /F /V /DV Bruce Riley
Quinn Group Sacramento, CA, USA
Jan 09, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0010   Job Description:   SUMMARY Responsible for administering Sales Orders and providing customer service regarding products and services.   ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Manage and screen customer calls and visitors. • Interacts with existing and new customers to increase sales or services. Works with team members in sales. Provides support to customers over the phone. • Organize, prioritize and distribute information and maintain files (sales, contracts, bids, facilities, finance, etc), ensuring accuracy and confidentiality. • Process new machine and attachment order requests from Sales Representatives. This includes confirming all specifications, communicating the order to Sales Administration, and follow up on the order for accuracy. • Input all new sales agreements for Sales Representatives. To include machine transfer, preparation, attachment installation, transportation, and monthly billing. • Input into DBS all new sale, conversion, and used sales from Sales Representative Sales Delivery Orders. Ensure that all aspects of the sale are completed to include attachment procurement, servicing, and transportation. • Arranges transportation of machines and attachments to other locations. • Ensures that all new machines and attachments are pre-delivered. • In the absence of Sales Representatives field incoming customer calls, resolve or delegate as needed. • Manage special projects, conduct research and analysis. • A fit with Quinn Company’s performance driven culture and values of Integrity, Teamwork, Respect, Quality and Service.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) and three to four years related experience and/or training; or equivalent combination of education and experience. Quinn is an Equal Opportunity Employer M /F / V / DV Bruce Riley
Quinn Group Sacramento, CA, USA
Jan 09, 2019
Full time
ANNOUNCING: A NEW JOB OPENING Requisition # 19-0002   Job Description:   Assist management by coordinating and reporting on activities related to the procurement, inventory control, repair, preventative maintenance, vehicle history documentation and vehicle expense data base to include all necessary inspections required by state and federal guidelines for all Quinn Rental assets. Ensure all Quinn Rental Service Assets are in compliance with appropriate DMV documentation requirements.   ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Monthly Quote, Pipeline, Sales and Fleet reporting • Environmental / Emissions reporting • DMV renewals & vehicle title records updates • Quinn Rental branding of Fleet (Decals) and online lead generation • Assist in maintaining accurate machine population data within Saleslink, training and supporting system users as needed • Coordinate with vendors to obtain quotes for Allied Equipment purchases, Issue Purchase Orders for Allied Equipment and apply credits as applicable • Collaborate with Quinn Used Equipment to transfer assets out of QRS inventory • Support the creation, distribution & verification of monthly rosters of CAT rollout fleet being sent to the stores and customers, including transportation as necessary and scheduling of additional fleet rollout based on equipment age/hours/costs • Organize, prioritize & distribute information. Maintaining both paper and digital files while ensuring accuracy and confidentiality; including the request & maintenance of Certificates of Insurance, Purchase Order reconciliation and related documents • Coordinate with Sales Administration on work tool orders/transfers and with Parts Inventory to ensure appropriate sales inventory levels • Support weekly inventory cycle counts • Identify opportunities for process improvements and coordinate effort to improve. • Supporting Workgroup, Division and Company projects • Work safely at all times. Carry out duties and responsibilities according to safety guidelines and Company policies • Demonstrate and promote Quinn Company’s values of Integrity, Teamwork, Respect, Quality, Relationships, and Service.   EDUCATION and/or EXPERIENCE Preferred: Bachelor’s Degree, 5 – 8 years related CAT experience, or an equalivent combination of education & related experiences.. COMPUTER SKILLS To perform this job successfully, an individual should demonstrate proficiency of Microsoft Office and IMB iSeries. TRAVEL REQUIRMENTS The role will be expected to travel to each of Quinn’s Rental locations at least 2x per year.   Bruce Riley
Quinn Group Sacramento, CA, USA
Jan 09, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0011   Job Description:   ESSENTIAL DUTIES AND RESPONSIBILITIES • Develops specialized programs, conducts and/or coordinates employee participation in programs to train technical employees in maintenance and repair of machinery and equipment. • Confers with management and/or technical employees to determine training objectives. • Writes training program, including outline, text, handouts, and tests, and designs training exercises. • Schedules classes based on classroom and equipment availability. • Observe trainees in classroom exercises and answers trainees' questions. • Administers written and practical exams and writes performance reports to evaluate trainees' performance. • Participates in meetings, seminars, and training sessions to obtain information useful to training facility and integrates information into training program. • Coordinates costs and participation of technical employees in professional training provided externally. • Work closely with Training Department in regards to assessing required skills and knowledge for positions with Quinn Organization. • Provides operation and maintenance training to assigned customers of the organization. • Demonstrate and promote Quinn Company core values of Integrity, Teamwork, Respect for People, Quality and Customer Service.   EXPERIENCE/SKILLS REQUIRED: • Associate's degree or equivalent from two-year college or technical school and two to three years industry related experience and/or training; or equivalent combination of education and experience. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. • Ability to write reports, business correspondence, and procedure manuals. • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. • Ability to compute rate, ratio, and percent and to interpret bar graphs. • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • Valid California driver’s license in good standing. Quinn is an Equal Opportunity Employer M /F /V /DV Bruce Riley
Quinn Group City of Industry, CA, USA
Dec 28, 2018
Full time
Description SUMMARY Quinn Company is seeking a Family Office Controller to oversee all operations of a three-person family office located in City of Industry. Must be a creative and effective problem solver with impeccable judgment, excellent interpersonal skills, a high sense of urgency, and unquestioned confidentiality. Successful candidate will manage the financial and legal affairs of business owner’s personal family business, including property management, insurance, taxes, investment portfolio, estate planning, family trusts, and separate business enterprises. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Manage family business entities - Manage all financial and legal affairs for several family owned businesses. Day-to-day accounts payable review and approval, financial statement preparation, secure insurance, income tax and payroll tax return preparation, process payroll, conduct human resource services, generate billings, perform property management services, etc. for the following businesses: o Real Estate partnership o Agricultural entity o Transportation company • Supervision – Supervise and direct an Accountant and an Administrative Assistant who will work closely with the Family Office Controller and family members to complete various administrative tasks related to the family office operations. • Financial reporting - Preparing monthly, quarterly and annual financial statements/reports for the family. Includes personal assets/operations as well as various business entities. Prior knowledge of Quicken and QuickBooks, as well as a thorough understanding of Excel, is required. • Income Taxes - Preparation and submission of supporting documentation allowing outside accounting firm to prepare the more complex returns. The less complex returns will be prepared by the Family Office Controller and reviewed by the outside accounting firm. Ensure that the returns, and estimated payments, are filed both timely and accurately. Make recommendations to family to minimize income tax liability. • Investments – Family investments are managed by outside Investment Management firms. The Family Office Controller must have knowledge of the family investments and will manage the relationships with the Investment Managers, review investment reports from Investment Managers, summarize the reports for the family and provide input, when requested, on decisions related to investments. • Estate Planning - Have detailed knowledge of family estate planning activities. Experience with estate planning and annual gifting is preferred. Facilitate regularly scheduled estate planning meetings with team of outside attorneys and in-house advisors that comprise the Estate Planning Team. Preparation of meeting agendas, materials, and minutes and follow up with financial analysis when required. Ensure that trusts’ operations are in compliance with trust documents and legal requirements. Ensure that gifting activities are performed timely and in accordance with legal requirements, including valuation of company stock and preparation of Gift Tax Returns. • Property, Casualty, Auto and Other Insurance - Responsible for securing appropriate insurance coverage for family members and family business entities. • Property Management - Perform property management activities for real estate (both family and business owned) and personal property. • Special projects - Assist family members and Senior Management Team Members with various special projects as required. SUPERVISORY RESPONSIBILITIES Manages Family Office Department employees. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include staffing the department with appropriately skilled employees; interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements EDUCATION and/or EXPERIENCE Bachelor’s degree and five years directly related experience; extended broad based business background. Professional certification preferred, may include CPA, CFA and CFP. Should have demonstrated experience with accounting, financial management, financial analysis, insurance and legal matters. Successful candidate will need to show a track record of honesty, integrity, confidentiality and tact. COMPUTER SKILLS To perform this job successfully, an individual should be very proficient in the use of Word, Excel, PowerPoint, Quicken, and Quick Books. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, generally in an office environment with climate control, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, and outside weather conditions. The noise level in the work environment is usually moderate. This description describes only the general nature and level of work encompassed by this job. This description is not a comprehensive listing of all responsibilities, duties, and skills of employees at this level. Quinn is an Equal Opportunity Employer M /F / V / DV   Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans. Bruce Riley
Quinn Group Fresno, CA, USA
Dec 28, 2018
Full time
Description SUMMARY Oversee the efficient operation of Power Systems Standard Products sales for achievement of financial goals by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Develops and implements sales strategies. • Develops implements and monitors marketing programs. • Develops sales staff and monitors achievement of goals. • Provides support to sales effort. • Approves vendor invoices and purchase orders. • Manages budget and review financial reports. • Orders equipment sets and monitors inventory levels. • Evaluates and approves sales commissions. • Participate in trade shows and customer calls. • Oversees subordinate staff training. SUPERVISORY RESPONSIBILITIES Manages employees in the Power Systems Standard Products sales areas. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Requirements EDUCATION and/or EXPERIENCE Bachelor's degree from four-year college or university and five to six years related experience and/or training; or equivalent combination of education and experience. Quinn is an Equal Opportunity Employer M /F /V /DV   Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans. Bruce Riley
Quinn Group Riverside, CA, USA
Dec 28, 2018
Full time
Description SUMMARY Responsible for the coverage, retention, development and satisfaction of a specific group of customers in a specific sales territory as defined by the company. Combined with the ability to utilize company wide resources to create solutions for the customer to with the goal of increasing sales. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform the selling function of parts, which includes but not limited to undercarriage, fluids, GET, SOS and consumables. • Attain long and short-term objectives through effective, methodical territory/time management and planning. • Develops territory sales forecast and business plan. • Maintenance of required records regarding customers in the sales territory i.e. lost sales, machine population, surveys, influencers, serial number, and hour meter readings • Conduct and manage scheduled undercarriage/machine inspections. • Maintain good working relationships with shop, parts, sales, rental and all other company department personnel. Requirements EDUCATION and/or EXPERIENCE Bachelors degree in Business Administration or related field and two years related experience and/or training; or equivalent combination of education and experience. Quinn is an Equal Opportunity Employer M /F /V /DV   Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans. Bruce Riley
Quinn Group City of Industry, CA, USA
Dec 28, 2018
Full time
Description The Company Quinn Company is a family owned, Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment; diesel and natural gas engines. The company operations span fifteen counties throughout Central and Southern California, including a portion of Arizona, covering over 75,000 square miles and representing 48% of the State of California. The company services its customers through a dedicated, tenured employee base of more than 1,300 based out of 22 locations.. From Monterrey to Riverside County, Quinn Company has been construction and agriculture customers trusted partner for nearly 100 years. Company Culture As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble, family owned company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time. Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company’s culture. In alignment of this goal, the company’s key measures are: safety, employee engagement, customer loyalty, and marketshare. Values Quinn Company believe how the business is accomplished is as important as the results themselves. Five company core values reflect the beliefs the company holds in the highest regard; these values are the foundation of the company culture. Integrity: Tells the truth and is honest and forthcoming in all business transactions. Lives up to commitments by delivery on any promises he or she makes. Takes personal responsibility for his or her own actions. Does the right thing, even when difficult or inconvenient. Teamwork: Knows how his or her role contributes to the Company Vision, Values and Goals. Is responsible to carry out his or her role as a team member. Is willing to sacrifice personal gain for the team’s best interest. Shares ideas and solutions among all divisions, departments and locations. Respect: Respects other people’s opinions, and respects their property. Seeks, accepts and gives feedback in a positive manner. Treats people fairly, with dignity, and in a way he or she would like to be treated. Speaks positively about other people, departments, and divisions. Quality: Takes pride in performance, doing it right the first time. Uses all available resources to delivery creative solutions. Maintains a professional appearance in self and work area. Meets or exceeds customers’ expectations. Service: Displays enthusiastic responsiveness to customers, co-workers, and partners. Is committed to responding quickly because our customers can’t afford to wait. Has a “can do” attitude in delivering what is promised. The Opportunity The Director of Sales and Marketing provides leadership and marketing expertise for the Company. The position reports to the President and leads a team of sales and marketing employees focused on sales and marketing operational excellence across the company. As a Senior Leader, the Director of Sales and Marketing will play a key role setting the leader example for the company. Strategic planning and leader development are important elements in this opportunity. Essential functions include: • Driving sales and marketing excellence by leveraging internal and external resources. • Supporting / optimizing sales and marketing operations across the company. • Establish efficient, consistent processes across the company leveraging “best practices”. • Develop and manage company merchandising/marketing programs. • Demonstrate leadership skills to motivate, develop, and retain a high performing work group. • Communicate effectively across the organization to ensure strategic and tactical alignment. • Work safely at all times. Provide leadership and set an example for company safety program, and company values. Knowledge Skills and Abilities: • Strong business acumen to manage company sales profit/loss performance. • Strong human relations skills and ability to work with diverse team • Good communication and presentation skills. • Proven leadership skills including: motivation, mentoring, execution, vision. • Strong planning, organization, and coordination skills. • Strong understanding of sales and marketing functions. Requirements Education / Certifications • College degree or an equivalent 10 years of related industry experience. • Senior level management experience. • 10 years minimum industry experience. Personal Characteristics The Director of Sales and Marketing’s personal style will fit in with Quinn Company’s performance based, collaborative culture and core company values. The ideal candidate will be a servant leader, hard-working, honest, willing to roll up their sleeves and make an impact in a team environment. S/he will be lead with dignity and respect and be aligned with the team’s overall performance measures. Quinn Company seeks a great addition to its Senior Leadership Team – a leader who is passionate about process excellence and customer/employee service. S/he will be highly responsive, authentic, and have a low expressed ego. In summary, the candidate will possess a balanced background in tactical and strategic leadership. S/he will have strong results orientation, a high energy level, and a passion for excellence and service. Quinn is an Equal Opportunity Employer M /F / V / DV   Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans. Bruce Riley
Quinn Group City of Industry, CA, USA
Dec 28, 2018
Full time
Description SUMMARY The CSA PM Coordinator has primary responsibility for maintaining the CSA/PM customer agreements processes and database for Quinn Company within the Engine division. Direct requests for Customer Service Agreement estimates are received through internal customers or opportunity forecasting reports. This position provides for the support of parts and service sales through the creation of CSA agreements and PM’s within Quinn. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Assist CSA business team in growth of CSA business unit by performing job responsibilities with a sense of pride and dedication. • Have general knowledge of all markets that Quinn supports through CSA services, including but not limited to Construction, commercial and mining Products. • Manage the quote process by understanding the current CSA programs needs and expectations. • Work with the product support team CSA Team and consult, as needed with other expert company resources to ensure quotes are accurate in materials, labor, and support requirements for increased profitability and customer satisfaction. • Be well versed in Caterpillar Preventive Maintenance Guidelines and Requirements. • Work with the servicing stores to resolve any issues related to the quotation ensuring the accuracy of all CSA standard pricing tables. • Create, maintain, and update an operational process procedures guide for your position’s duties and responsibilities to be reviewed by CSA Team as required. • Develop and maintain a close positive working relationships and open communications with all associates, sales, service, credit, marketing and technical departments. - Maintain product knowledge and procedures for all existing and new products. • Be committed to a standard of excellence with information and services that Quinn provides to its customer. • Flexibility for travel, training, or meetings will be required based upon the company’s needs. • Adhere to company handbook for consistent policy guidelines as provided for clarity and maximum performance standards for all employees. • Additional duties may be assigned by management for participation within special company committees and project focus groups. • Provide cross training within assigned duties and work processes to build a solid team. • Demonstrate and promote Quinn Company core values of Integrity, Relationships, Teamwork, Respect, Quality and Service. Requirements EDUCATION and/or EXPERIENCE Individual must possess technical background knowledge of the Caterpillar and AG product lines within the construction and agriculture equipment. Position requires Caterpillar dealer business operations background with operational functionality within the Dealer Business System (DBS), SIS Web, and Caterpillar (CWS). High school diploma, GED, or equivalent. One must have a minimum of 2 years within a technical or administrative, construction and mining equipment or equivalent trade or a combination of technical training, education and experience. Advanced business, technical trades certifications, or degrees are a plus. Must maintain a valid California driver’s license in good standing. Quinn is an Equal Opportunity Employer M / F/ V /DV   Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans. Bruce Riley
Quinn Group Los Angeles, CA, USA
Dec 28, 2018
Full time
Description SUMMARY Rents, and sells Caterpillar and Allied equipment / products to maximize revenue; effectively services the rental and sales needs of current and prospective customers from small hand tools and contractor supplies to large earthmoving, and industrial equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Rental customer service activities: take calls, answers questions, quotes rates. • Assists customers choose correct equipment size, mix, and model for application and jobsite requirements. • Promotes the use of Caterpillar products for all rental needs. • Maintains proactive / creative posture to increase rental sales activity and profitability. • Ensures accurate and timely rental transactions: invoicing, insurance verification, credit checks, payment terms, etc. • Schedules / coordinates equipment hauling in support customers' needs through appropriate channels; processes billing. • Updates rental transactions and related information into Rentalman database • Performs rental equipment check-in / check-out. • Coordinates / schedules maintenance and repairs with Service Department; monitors repair status and costs. • Works with Service Department to ensure equipment abuse by customers are identified and billed accordingly. • Investigates and resolves customer problems with equipment deliveries, repairs, billing, and related logistics. • Makes recommendations to management regarding changes in the rental fleet mix and equipment needs to maximize revenue. • Assists outside Sales Representatives as necessary. • Ensures good housekeeping standards are maintained. • Assists with other counter operations and rental store functions as needed and requested by store manager. • Advises management of significant competitive sales and rental activities. • Represents Quinn Rental Services in a professional manner that promotes the goals and values set forth by Quinn Company and the Caterpillar organization. Requirements EDUCATION and/or EXPERIENCE Certificate of completion or AA/AS degree from a community college or technical school and four years related experience or equivalent combination of education and experience. Quinn is an Equal Opportunity Employer M /F / V / DV   Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans.  Bruce Riley