Allied Universal Security

  • San Jose, CA, United States

Allied Universal is the largest provider of security services in North America and is recognized as the premier service provider in every market that we serve. With more than 60 years of experience, we understand your industry and the unique business regulations that affect your organization.

People, Equipment and Services for Your Organization’s Security Needs

No two organizations have security needs that are exactly alike. That’s why your security services program should be tailored to your needs. For more than 60 years, Allied Universal has been providing customized physical security solutions to meet the specific needs of large and small organizations.

What’s given us such longevity? We combine the right personnel, training and technology with the responsiveness of local and site management. Add to that an excellent customer service team, and you will see why Allied Universal builds enduring client relationships.

It all starts with understanding your specific needs, then creating a security solution that not only meets those needs but also anticipates issues. The result is a customized, proactive security solution that you can trust. And although changes can be difficult in any organization, your security program transition will be efficient, smooth and painless — and completely transparent to your customers.

$40,000 - $60,000 yearly
Allied Universal Security San Jose, CA, United States
Nov 16, 2018
Full time
Overview Seeking a security directory for popular mall in South San Jose to manage the day-to-day operations, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees. Four year degree in Criminal Justice, Business Administration or related field Previous Contract Security, facilities management, military or law enforcement experience At least 2 years of business management/operations/supervisory experience (depending on size/scope of client). Allied Universal, a leading facility services company and the largest security force in North America with over 150,000 employees, provides unparalleled security services and solutions. With headquarters in Santa Ana, Calif., and Conshohocken, Pa., Allied Universal combines people and technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. An unrelenting focus on clients’ success creates partnerships rooted in quality and value, and is supported by experience gained from being in business for over 50 years. Through our people and leading services, systems and solutions…Allied Universal is there for you.   Job Description The Account Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account.  Meet or exceed financial & operational goals; provide quality customer service.   Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel.  Provides after-hour emergency response as required.   Essential Functions Supervise the day to day security operations of an assigned client site Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support Ensure the client site is provided with high quality security services to protect people and property Build, improve and maintain effective relationships with both client and employees Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service   Additional Responsibilities Ensure all required reporting and contract compliance requirements are met. Assure regular communication of issues or program with Client Handle any escalated security issues or emergency situations appropriately. Other management responsibilities as determined by Client or District Manager. Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates. Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.) Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.) Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site. Meet all contractual scheduled hours with a minimum of unbilled overtime. Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal’s corporate training standards. Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff. Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists. Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions.  Ensure complete customer satisfaction. Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management. Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal. Qualifications Four year degree in Criminal Justice, Business Administration or related field Previous Contract Security, facilities management, military or law enforcement experience At least 2 years of business management/operations/supervisory experience (depending on size/scope of client). Ability to develop and grow customer relationships. Experience in hiring, developing, motivating and retaining quality staff. Outstanding interpersonal and communications skills required. Ability to work in a team-oriented management environment with the ability to work independently. Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis. Previous payroll, billing and scheduling experience preferred. Ability to work in a team-oriented management environment while having an entrepreneurial attitude. Key Competencies:  Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results. *CB-NW *SAJ   Closing   Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:   www.AUS.com .   We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans.  EOE/Minorities/Females/Vet/Disability  Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce. PPO 14417   IND123   Requisition ID 2017-159834 Anthony Altemoos Team C   
$60,000 - $80,000 yearly
Allied Universal Security San Jose
Nov 16, 2018
Full time
More information about this job Overview Seeking a security account manager to manage our security operations for a large client in downtown San Jose, CA. Must have 3-5 years in management overseeing a staff of 40+, and 3+ years security experience.   Four year degree in Criminal Justice, Business Administration or related field Previous Contract Security, Safety or facilities management experience At least 2 years of business management/operations/supervisory experience (depending on size/scope of client) Previous payroll, billing and scheduling experience preferred.   Job Description The Account Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account.  Meet or exceed financial & operational goals; provide quality customer service.   Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel.  Provides after-hour emergency response as required.   Essential Functions Supervise the day to day security operations of an assigned client site Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support Ensure the client site is provided with high quality security services to protect people and property Build, improve and maintain effective relationships with both client and employees Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service   Additional Responsibilities Ensure all required reporting and contract compliance requirements are met. Assure regular communication of issues or program with Client Handle any escalated security issues or emergency situations appropriately. Other management responsibilities as determined by Client or District Manager. Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates. Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.) Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.) Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site. Meet all contractual scheduled hours with a minimum of unbilled overtime. Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal’s corporate training standards. Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff. Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists. Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions.  Ensure complete customer satisfaction. Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management. Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal. Qualifications Four year degree in Criminal Justice, Business Administration or related field Previous Contract Security, facilities management At least 2 years of business management/operations/supervisory experience (depending on size/scope of client). Ability to develop and grow customer relationships. Experience in hiring, developing, motivating and retaining quality staff. Outstanding interpersonal and communications skills required. Ability to work in a team-oriented management environment with the ability to work independently. Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis. Previous payroll, billing and scheduling experience preferred. Ability to work in a team-oriented management environment while having an entrepreneurial attitude. Key Competencies:  Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results. *CB-NW *SAJ   Closing   Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:   www.AUS.com .   We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans.  EOE/Minorities/Females/Vet/Disability  Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce. Anthony Altemoos Team C 
$14.00 - $21.00 hourly
Allied Universal Security San Jose, CA, United States
Nov 16, 2018
Full time
Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal, North America’s leading security services provider, is experiencing tremendous growth. For all full-time positions, we offer medical, dental, vision, flex spending, 401K, an anniversary bonus, and an on-the-spot recognition program.  We promote from within our company! You can start with little, to no, security experience and become one of Allied Universal’s many success stories. Apply to join the LARGEST SECURITY COMPANY in the United States!   Job Description Allied Universal Services is currently searching for a  Professional Security Officer . The Professional Security Officer is the heart of Allied Universal Services. Our officers allow us to accomplish our company’s core purpose which is “to serve, secure and care for the people and businesses in our communities”. The Professional Security Officer is responsible for the safety and security of the facilities they protect. Our security officers act as a visible deterrent to crime and client rule infractions; they detect and report suspicious, unsafe or criminal acts at or near their assigned posts which may be a threat to the property, clients, guests or employees at the site. Although essential activities may differ based on the facility at which they work, below are some of the standards: Ensure the facility is provided with high quality security services to protect people and property Report safety concerns, security breaches and unusual circumstances both verbally and in writing Build, improve and maintain effective relationships with both client employees and guests Answer questions and assist guests and employees Answer phones or greet guests / employees in a professional, welcoming manner   Physical and Mental Functions: Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet) Climb stairs, ramps, or ladders occasionally during shift Occasionally bend/twist at waist/knees/neck to perform various duties Occasionally lift or carry up to 40 pounds Run as needed Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination Work in various environments including adverse outdoor conditions such as cold, rain or heat; Constant mental alertness and attention to detail required while setting priorities and following up on assignments   Qualifications/Requirements: Qualified applicants for the  Professional Security Officer  position will meet the minimum requirements, as described below: High school diploma or equivalent required At least 18 years of age Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills Must be able to read and understand all operating procedures and instructions Must be able to obtain a valid Guard License as required in the state for which you are applying As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty Must display exceptional customer service and communication skills Remain flexible to ever changing environments; adapt well to different situations Intermediate computer skills to utilize innovative, wireless technology at client specific sites Ability to maintain satisfactory attendance and punctuality standard; Neat and professional appearance Ability to provide quality customer service Ability to handle both common and crisis situations at the client site, calmly and efficiently Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment) *CB-NW *SAJ   Closing Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 150,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business.   We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Anthony Altemoos Team C Team Charlie