2 Volunteer jobs

POSITION TITLE: Volunteer Call Center Operator POSITION SUMMARY: Answers Northwest Valley Connect phones, using the computer and database provided and helps caller find two or more options for their transportation needs. DUTIES AND RESPONSIBILITIES:  Answers the phone within three rings providing your name, name of the agency (Northwest Valley Connect), and asking how you may help caller.  Listen with patience to the callers needs  Using the database on the computer find the best options for the trip the caller requests  Find at least two suitable options for the callers trip  Document the call on the form provided  File forms at the end of your shift  Document any complaint, comment or complement on forms provided  Communicate to Call Agent taking over of any issues or tasks to be completed CONTROLS OVER THE POSITION: Reports to and receives supervision from the Volunteer Coordinator or designee. QUALIFICATIONS/REQUIREMENTS: Must be able to use a computer and databases...

POSITION TITLE: Volunteer Driver – Assisted Transportation POSITION SUMMARY: Transports clients to appointments (medical, legal etc.). Provides door through door assistance. DUTIES AND RESPONSIBILITIES:  Provide safe, friendly door through door transportation to older adults and/or disabled clients as available.  Ensure all riders wear seat belt. Volunteer driver to set safety example.  Provide physical assistance as needed. See the Volunteer Guidelines.  Escort client in/out of their own house, if needed, as well as to/from the appointment location, ensuring client gets into the facility of their appointment and to the correct location.  Complete monthly travel log, including number of trips, mileage, and volunteer time. Submit to immediate supervisor on a monthly basis.)  Satisfactorily completes all training sessions required for this volunteer-based service.  Practices all safety measures covered in the training sessions; promotes safety at all times.  Notify...