42 Retail jobs

Requisition Number: 7904  Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new accounts and orders and occasional miscellaneous projects. This position also makes outbound customer calls to gain information and/or to provide follow up to resolve customer issues. Skills/Qualifications Required Minimum 1 year of previous customer service experience Preferred Bachelor's degree Experience with heavy inbound, outbound and transferring calls 3 years preferred Business to Business account support Proficiency with Microsoft Office Suite including, Word, Excel, and Outlook Experience with proofreading and editing documents  Education High School Diploma/GED (+11 years)  Our employee-partners enjoy: Competitive Pay 401(k)/Profit Sharing/ESOP Medical, Dental and Vision Insurance Package Disability and Life Insurance Package Paid Time Off and Holidays Career Advancement Opportunities       Team C Anthony Altemoos

Requisition Number: 16144  Job Description Cintas is seeking a Sales Representative to focus on new business-to-business account development in our Facility Services Division. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives will also transport samples of products for presentations. Cintas provides a thorough sales training program, which includes product knowledge, mentorship, sales process and business development strategies. Key Responsibilities: Generating revenue and meeting sales targets Developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling and lead generation campaigns Gathering and utilizing business intelligence on prospects to support sales calls, product presentations and driving new business   Our Sales Representatives enjoy: Solid base salary and commission potential Extensive car package (lease/gas/insurance/maintenance allowance) Monthly/Quarterly performance bonuses & incentives Comprehensive 12-week sales training program Mentorship program Tablet & AirCard Annual recognition events Skills/Qualifications Required Minimum of 1 year outside sales experience or successful completion of a Cintas sales training program Valid driver's license Preferred Bachelor's degree New business-to-business (B2B) sales experience Hunter sales mentality - goal driven and self-motivated Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook), intranet/internet and Contact Management System Education High School Diploma/GED (+11 years) Our employee-partners enjoy: Competitive Pay 401(k)/Profit Sharing/ESOP Medical, Dental and Vision Insurance Package Disability and Life Insurance Package Paid Time Off and Holidays Career Advancement Opportunities Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index. Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®. To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we’re proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas? Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.       Team C Anthony Altemoos

Requisition Number: 15781    Job Description Cintas is seeking a Sales Representative to focus on new business-to-business account development in our Uniform Division. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives will also transport samples of products for presentations. Cintas provides a thorough sales training program, which includes product knowledge, mentorship, sales process and business development strategies.   Key Responsibilities: Generating revenue and meeting sales targets Developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling and lead generation campaigns Gathering and utilizing business intelligence on prospects to support sales calls, product presentations and driving new business Our Sales Representatives enjoy: Solid base salary and commission potential Extensive car package (lease/gas/insurance/maintenance allowance) Monthly/Quarterly performance bonuses & incentives Comprehensive 12-week sales training program Mentorship program Tablet & AirCard Annual recognition events Skills/Qualifications   Required Minimum of 1 year outside sales experience or successful completion of a Cintas sales training program Valid driver's license Preferred: Bachelor's degree New business-to-business (B2B) sales experience Hunter sales mentality - goal driven and self-motivated Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook), intranet/internet and Contact Management System Education   High School Diploma/GED (+11 years) Our employee-partners enjoy: Competitive Pay 401(k)/Profit Sharing/ESOP Medical, Dental and Vision Insurance Package Disability and Life Insurance Package Paid Time Off and Holidays Career Advancement Opportunities Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index. Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®. To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we’re proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas? Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.       Team C Anthony Altemoos

Requisition Number: 16221  Job Description Cintas is seeking a Route Service Sales Representative (RSSR) to manage and grow customer accounts in the Rental Division. RSSRs drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which the RSSR delivers and picks up uniforms, shop towels, chemical cleaning products and other rental items. RSSRs are the face of Cintas to our customers and must work to build rapport with key decision makers, ensure quality standards and pro-actively solve customer concerns. Job responsibilities also include growing our existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals and controlling inventory all while working professionally, safely and in compliance with driving and vehicle regulations. The vast majority of RSSRs work 4 days per week and no weekends.  Skills/Qualifications Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) (US) or Provincial requirements (Canada) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT (US) requirements, qualified candidates must, prior to their first day of employment: Have an active driver's license Be at least 21 years of age Obtain a DOT medical certification Provide documentation regarding previous employment In order to comply with Provincial (Canada) requirements, qualified candidates must, prior to their first day of employment: Possess a valid driver's license in good standing   All successful candidates will also possess: The ability to meet the physical requirements of the position A High School diploma, GED or Military Service The ability to demonstrate a strong customer service orientation Self-motivation and the drive to work in an environment that relies on teamwork to meet goals A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. Education High School Diploma/GED (+11 years)  Our employee-partners enjoy: Competitive Pay 401(k)/Profit Sharing/ESOP Medical, Dental and Vision Insurance Package Disability and Life Insurance Package Paid Time Off and Holidays Career Advancement Opportunities Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index. Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®. To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we’re proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas? Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.       Team C Anthony Altemoos

What does a Best Buy Merchandising Specialist do? At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives of our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission. This position is responsible to implement assigned responsibilities from Merchandising Senior in merchandising designated areas, upstocks merchandise to ensure department is continually stocked and replenished, and confirms the accuracy and timeliness of implementing special program guidelines. You will also assist customers in locating product . 45% of your time you will: Following weekly merchandising packet instructions, merchandises designated areas: Checks in drop shipments, truck shipments, and GEO shuttles. Confirms products are put on sales floor properly and in a timely manner. Arranges product according to planogram specifications. Performs ad set, price change, clean & bright, functionality and farming duties. Insure check-out lanes are set with proper product in each line. 25% of your time you will: Monitors floor merchandise: Upstocks overstock product when necessary. Downstocks product when necessary. Moves all product off of the sales floor prior to opening. 20% of your time you will: Ensures program guidelines are followed: Confirms Raincheck Follow up is completed. Confirms functionality checks are complete and problems reported to the manager. Brings "lock-up" product to front checkout lanes for customer purchases. Confirms closeout and open item program guidelines are followed. 10% of your time you will: Greets customer and assists with locating product What are the professional requirements of an Merchandising Specialist?   Basic Qualifications Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Ability to lift or maneuver 50-100 pounds, with or without accommodations Preferred Qualifications 3 months experience in retail, customer service or related fields Anthony Altemoos Team C

What does a Best Buy Customer Service Specialist do? The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. Partners with other employees to ensure customers' end-to-end needs are met and that no customer is left unserved or underserved. Utilizes all relevant sales tools to drive profitable growth and exceed department and individual goals. Helps answer questions and resolve customer issues. Job responsibilities include: Flex as coverage between Checkout, Store Pickup and Customer Service as necessary Accountable for driving positive NPS results at Checkout, Store Pickup and Customer Service. Maintain professional communication with customers and peers while using cross-functional company resources and tools. Engage customers using soft skills while solving issues, providing end-to-end solutions with fast and accurate processing of transactions. Ensure Front of Store cleanliness and merchandising standard execution. What are the Professional Requirements of a Best Buy Customer Service Specialist?   Basic Qualifications Ability to work successfully as part of a team Strong ability to prioritize and multi-task in a fast-paced environment Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications High School Diploma or equivalent 3 months experience in retail, customer service or related fields Anthony Altemoos Team C

What does a Best Buy Mobile Sales Consultant do? Best Buy Mobile Sales Consultants excel at selling products and services and work closely with other sales team members. They accumulate the appropriate knowledge and expertise through continuous learning and self-development. Armed with the right tools and knowledge, they create ease and add value to the Best Buy Mobile experience; ensuring customers end-to-end needs are met. As a trusted advisor and partner, Best Buy Mobile Sales Consultants develop strong relationships with customers and bring them a little closer to family and friends by helping them close the gaps with technology. The Best Buy Mobile Sales Consultant engages customers by utilizing selling skills to build the right solutions for our customers. They will sell a broad range of mobile products and services using a proven structured approach while at the same time developing in-depth knowledge of the latest mobile technology. Job responsibilities include: Provide personalized service and exceptional expertise for customers. Takes complex technology and service plans and makes it simple for customers and other employees to understand. Fields questions about product features and explains benefits to consumers in a way that is engaging and promotes excitement in acquiring and using these products and services. They are patient, genuine and helpful while assisting customers in finding the right products and services. Demonstrates for each customer how finding the right products and services can enrich their lives What are the Professional Requirements of a Best Buy Mobile Sales Consultant? Basic Qualifications Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications 3 months experience working in customer service, sales or related fields Anthony Altemoos Team C

At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission. An Appliance Sales Specialist for Pacific Sales is responsible for meeting sales goals and delivering the customer experience from time of sale to installation. Appliance Sales specialists are highly knowledgeable within the Appliance industry and are considered a subject matter expert with both free-standing and premium Appliance product. As an Appliance Sales Specialist you will: Partners with other employees to ensure customers end-to-end needs for are met Create relationships with customers to identify customer needs and recommend appropriate solutions. Apply product knowledge and industry knowledge to each customer interaction. Follow up with customers, designers, vendors and contractors to confirm delivery and answer questions Apply understanding of design and construction to ensure customer orders are correct to specification. Must be able to apply basic measurement techniques and knowledge of complex Built-In Appliances. Attend vendor offered product training to remain current and updated on products, industry trends, etc., to better satisfy customers and support fellow sales team members. What are the Professional Requirements of an Appliance Sales Specialist? Basic Qualifications: High School Diploma or equivalent 1-2 years of sales experience Preferred Qualifications: Associate degree or above in Business Management or related field 1-2 years of appliance or premium brands experience Anthony Altemoos Team C

What does an Appliance Sales Specialist do? At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission. An Appliance Sales Specialist for Pacific Sales is responsible for meeting sales goals and delivering the customer experience from time of sale to installation. Appliance Sales specialists are highly knowledgeable within the Appliance industry and are considered a subject matter expert with both free-standing and premium Appliance product. As an Appliance Sales Specialist you will: Partners with other employees to ensure customers end-to-end needs for are met Create relationships with customers to identify customer needs and recommend appropriate solutions. Apply product knowledge and industry knowledge to each customer interaction. Follow up with customers, designers, vendors and contractors to confirm delivery and answer questions Apply understanding of design and construction to ensure customer orders are correct to specification. Must be able to apply basic measurement techniques and knowledge of complex Built-In Appliances. Attend vendor offered product training to remain current and updated on products, industry trends, etc., to better satisfy customers and support fellow sales team members. What are the Professional Requirements of an Appliance Sales Specialist? Basic Qualifications: High School Diploma or equivalent 1-2 years of sales experience Preferred Qualifications: Associate degree or above in Business Management or related field 1-2 years of appliance or premium brands experience Anthony Altemoos Team C

Geek Squad Appliances Cadet Technician is responsible for assisting with the delivery, installation, repair, and removal of consumer electronics, specifically in the Appliances category. As an Appliances Cadet, you will help ensure the customers' needs are met during your visit to their home. Key accountabilities: Assists in performing a variety of fulfillment duties which may include delivery, installation, integration, networking, and repairing consumer electronics devices with a primary focus on Appliances. Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content. Assists on two-person jobs, as well as performs work alone. Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs. Basic Qualifications: 6 months of Consumer Electronics delivery, integration, network, and/or repair experience State/Local Licensing as required 21+ Years of Age Clean Driving Record Able to carry/lift/push/pull weight 75 lbs. alone or 150 as part of a team with or without accommodation Anthony Altemoos Team C

Interacts effectively with the public and Team Members. Perform excellent customer service at all time.  Mixes and serves alcoholic beverages and/or non-alcoholic beverages according to established recipes and procedures.  Mixes and serves beverages in a service station capacity to Beverage/Food Servers in a prompt and efficient manner.  Participates in receiving and issuing liquor and supplies in conjunction with a Beverage Manager or Supervisor.  Helps to maintain accurate tracking and inventories of spirits and wines.   Maintains a neat and clean bar station on a continual basis.  Monitors guest needs on a continual basis, ensuring all requests are promptly fulfilled.  Maintains knowledge of ABC Codes, the Dram Shop Act and bartender’s responsibilities and rights under it.  Completes Alcohol Awareness Training and passes the test associated with the course and renews Alcohol Awareness Certification every two years.  Maintains compliance with all regulations of health and sanitation standards as well as all applicable federal, state, local laws/ordinances; to include maintaining applicable food safety certification.  Maintains knowledge of all Gaming and beverage regulations applicable to the position.  Participates as a team member with all Beverage Servers, Barbacks, Beverage Stewards, Supervisors, and any pertinent Company Team Members to ensure efficient operational standard.  Maintains a consistent, regular attendance record.  Performs any reasonable request made by management. EDUCATION and/or EXPERIENCE: High School diploma or GED preferred.  Previous bartending experience preferred.  SPECIAL QUALIFICATIONS: Strong interpersonal and communication skills required.  LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or Team Members of organization .                 MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to perform these operations using units of money, weight measurement, volume and quantity.                 REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations. Anthony Altemoos Team C

What does a Sales Consultant do? The Sales Consultant ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved. As the Sales Consultant you will: Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service. Ensure inventory and merchandising standards are maintained in outlet store area. Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops). Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals. What are the Professional Requirements of a Sales Consultant? Basic Qualifications Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications 3 months experience working in customer service, sales or related fields Anthony Altemoos Team C

What does a Best Buy Sony Experience Expert do? This Sony Experience Expert ensures Best Buy delivers a world-class end-to-end experience across all aspects of home theater products with emphasis on the Sony ecosystem. This role works closely with customers and other employees to demonstrate, promote and sell a variety of exciting Sony products in the Home Theater Zone and across the store to ensure customers end-to-end needs are met. As the Specialized Vendor Home Theater Expert you will: Build relationships with retail customers, while providing them with relevant and memorable product demonstrations. Use innovative customer engagement and creative sales techniques to increase sales of Sony ecosystem products in the Home Theater Zone and Home Theater Department. Maintain a high level of product knowledge within new technology, HT product, advanced experience zone product and across the Sony ecosystem. Interact with vendor partner and market teams regarding insights on performance, promotions, and sales best practices. Maintain departments merchandising and readiness to service customers throughout the day. Make complex technology simple for clients to understand and see unique value. Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops). Support sales strategies in partnership with the Sales Leader to achieve operating results, growth objectives, and overall financial performance goals. What are the Professional Requirements of a Sony Experience Expert? Basic Qualifications 1 year of experience in sales, customer service or related field Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications Prior experience serving as a specialist/enthusiast in premium, luxury or complex technology product/services 1 year sales experience 1 year experience working with consumer electronics products/services Anthony Altemoos Team C

What does a Best Buy SWAT Inventory Specialist do? At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission. A Best Buy SWAT Inventory Specialist ensures inventory integrity in the store through a variety of inventory adjustments and data collection tools. The SWAT Specialist consistently and accurately completes and communicates stock count. They identify, determine and communicate high shrink categories. After identifying the root cause of replenishment issues, they follow up with leadership until the problem is resolved. Job responsibilities include: Executing the inventory integrity process from end to end completing inventory daily tasks as assigned communicating and coaching store employees and leadership on the importance of inventory integrity and any process gaps that were identified Other duties as assigned.   What are the Professional Requirements of a Best Buy SWAT Inventory Specialist? Basic Qualifications Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Ability to lift or maneuver 50-100 pounds, with or without accommodations Preferred Qualifications 3 months experience in retail, customer service or related fields Anthony Altemoos Team C

Description: Under general supervision, deliver exceptional customer service by supporting the ServiceDepartment by assisting customers on the phone and in person before, during and after service/repair processes.   Principle Duties andResponsibilities: · Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction. · Assist Customer Advisors/Service Consultants with customers when needed. · Answer basic service department questions, schedule service appointments, route customers’ calls. · Provide written messages to the responsible party in a timely manner. · Complete reminder calls for customers scheduled for an appointment · Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments · Contact customers with Repair Requests to schedule appointments · File repair orders and all supporting documentation daily. · Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines. · Ensure the loaner log and dealer tags are always in compliance with audit requirements.   Job Specifications: · Accountable to Associate 1 Competency Model · Demonstrate exceptional interpersonal, communication, and customer service skills. · Demonstrate exceptional telephone etiquette and active listening skills. · Execute Retail Service Standardized Work · Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. · Maintain or exceed the CarMax guidelines for customer satisfaction. · Read, interpret and transcribe data in order to maintain proper records. · Intermediate computer skills including spreadsheet knowledge. · Successfully work with associates in other departments within the store. · Perform multiple duties in a high-energy, fast-paced working environment. · Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone. · Stay current in CarMax provided training in all areas of the Service process. · Possess intermediate computer skills   WorkingConditions: · Primarily indoor environment; may include working at times in noisy conditions. · May require sitting or standing for extended periods of time. · Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days. · Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.       Team C Anthony Altemoos

Responsibilities Include: – Providing exceptional service throughout the customer’s experience. – Communicating effectively both in-person and over the phone to discover the customer’s wants and needs. – Serving as an advocate for CarMax by sharing what makes us the smart choice. – Navigating and using various provided computer programs as selling tools. – Consulting and guiding your customers to the appropriate next step based on their situation. – Facilitating steps of the sale, such as the vehicle appraisal process, taking test drives, and submitting finance applications. – Maintaining a working knowledge of CarMax products and appropriately recommending them to customers. – Reading, collecting, and transcribing data in order to complete accurate paperwork. – Seeking out opportunities for self-development, participating in training, and welcoming performance feedback. – Building and maintaining strong relationships and demonstrating excellent teamwork. – Maintaining the sales area so our vehicles and products are neatly and accurately displayed. This position may require other duties as assigned. For store positions, the responsibilities may vary by store.       Team C Anthony Altemoos

What does a Sales Consultant do? The Sales Consultant ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved. As the Sales Consultant you will: Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service. Ensure inventory and merchandising standards are maintained in outlet store area. Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops). Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals. What are the Professional Requirements of a Sales Consultant? Basic Qualifications Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications 3 months experience working in customer service, sales or related fields Anthony Altemoos Team C

What does a Geek Squad Consultation Agent do?  Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad. We invite you to join our illustrious ranks. A Geek Squad Consultation Agent is a brand ambassador for both the Geek Squad and Best Buy brands. As the solutions expert, the Consultation Agent manages the Geek Squad check-in and check-out experience for customers and helps them find the complete solution that works for them. They coach the sales team, building trust and explaining services and technology to help meet all customer needs. Their knowledge of services, technology and business group strategies in partnership with the sales team ensures no customer is ever left unserved or underserved. 70% of your time you will: Engage customers using selling skills to provide solutions aligning with their œdefinition of fix.  30% of your time you will: Work with the sales team, explaining services and technology to help them achieve business goals. Perform other duties as assigned.  What are the Professional Requirements of a Geek Squad Consultation Agent? Basic Requirements: 3-6 months working experience  Preferred Requirements: High School diploma or equivalent Associate degree in general electronics or computer repair 1+ years retail or customer service experience 1+ years experience diagnosing or repairing PCs or consumer electronics Anthony Altemoos Team C

The Customer Service Specialist is responsible for ensuring, fast, friendly, and accurate customer service for all Pacific Kitchen and Home Customers. They are primarily responsible for providing an excellent customer experience and accurately processing transactions, which includes new orders and returns & exchanges while following the Best Buy selling-skills sales process. This role requires customer follow up, which will include working in Order Management System (OMS) queue & alerts, escalation management, scheduling deliveries, and reviewing purchase orders or validating stock levels. Partnering with product process teams on inventory variance research, license plate accuracy, inspection and at-risk inventory management. Key accountabilities: Provides order and escalation support by answering customer calls on the sales process, scheduling deliveries, post-sale calls or addressing problems & concerns, processing system queues & alerts and report reconciliation. Processes sales transactions including new orders, returns & exchanges, releases, and more while following the Best Buy selling-skills sales process. Provides research and resolution assistance of inventory discrepancies found through report reconciliation on open orders and product transaction reports while following asset protection guidelines. Maintains knowledge of multi-channel sales systems such as OMS, Field Management System (FMS), online ordering and more to ensure customers technology needs are met. Engages in self-development to uphold awareness of sales initiatives, programs, strategies, tools and available resources. Basic Qualifications: Ability to work successfully as part of a team Able to multi-task in a fast pace environment Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications: High School Diploma or equivalent 3 months experience in retail, customer service or related fields Anthony Altemoos Team C

General Summary: The Vehicle Condition Assessor (VCA) position is responsible for delivering exceptional customer service, assessing, recording, and communicating information about appraisals to Buyers/Sr. Buyers/Purchasing Managers for analysis, assisting with customer transfers, completing lot merchandising activities, securing vehicles, and assisting the Purchasing team with additional daily functions as needed. A VCA may also be responsible for various wholesale auction responsibilities. Principle Duties and Responsibilities: Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information about customer appraisals for a Buyer, Senior Buyer, or Purchasing Manager’s analysis. Accurate optioning of vehicles customer appraisals and CarMax inventory. Perform quality and timely imaging of inventory for CarMax.com. Complete vehicle secures, including reading and verifying appraisal sheet information for any discrepancies. Complete vehicle walk arounds including communicating information accurately and in a timely manner. Assist Purchasing Department with maintaining inventory and executing customer transfers. Partner with Inventory and Sales Departments to conduct lot merchandising, as needed. Assist the Purchasing Department with various other projects and office duties, as needed. Complete assigned tasks independently and follow up after completion. Job Specifications: Work requires ability to: Deliver exceptional customer service Ability to follow detailed, standardized processes to complete work. Read, interpret and transcribe data in order to maintain accurate records Multi-task in a high energy, fast-pace work environment Speak and listen effectively when dealing with internal and external customers Function effectively within other departments in a team-oriented environment Successfully complete New Associate Orientation Training Successfully complete Timekeeping Training for Hourly Associates Successfully complete all required online training Working Conditions: Requires walking, bending, kneeling or standing for extended periods of time Ability to work outdoors or in any inclement weather environment for several hours Flexible work hours with shifts that may include nights, weekends, holidays Requires CarMax work clothing to be worn at all times when working in the store (acquired through CarMax World)         Team C Anthony Altemoos