Job Description:
The Pricing Analyst (PA) is responsible for compiling cost elements in the development of routine and complex proposals in response to customer requests and specifications, as well as ensuring the estimating methodologies and integrity of bases of estimates.
ESSENTIAL JOB FUNCTIONS:
The duties and responsibilities listed below apply to all levels of Pricing Analyst. Each level of Pricing Analyst has additional duties and responsibilities listed .
Works closely with Proposal Manager(s) & Program Manager(s) to review RFP, establish scope and identify internal team members.
Participates in proposal kick-off meeting and identifies cost volume activities with related internal team assignments.
Works closely with the Proposal and Program Managers to understand and clarify internal Statements of Work and develops WBS and work packages for Basis of Estimates (BOEs) development by functional departments.
Prepares Proposal Compliance Checklist associated with cost volume and partners with Contracts Administrator and Proposal Manager / Program Manager to ensure compliance throughout the proposal lifecycle.
Working with the Proposal/Program Manager, develops proposal schedule for the proposal effort and is responsible for ensuring that all deadlines associated with costing and/or the development of the cost proposal deliverables are met.
Coordinates the collection and accumulation of cost elements from functional departments. In doing so, organizes and facilitates the work of individuals and/or project teams supporting these efforts.
Coordinates and conducts cost volume team meetings as needed and maintains Action Item list.
Coordinates cost volume preparation activities among functional departments and participates in fact-finding meetings with customer and/or DCAA.
Participates in should-cost and pricing reviews with management.
As requested by the Proposal/Program Manager or Capture Manager, this individual will support the information presented in the cost proposal and cost related data supplied as part of proposal submittals.
Ensures that proposals are priced and accomplished in accordance with CEi policies, strategies, and sound business practices and are in compliance with FAR and DoD regulations.
Develops/prepares complete and accurate proposal package, including explanatory notes, ground rules and assumptions, and exceptions to customer RFP/RFQ guidelines. Integrates reports, BOEs, and supporting schedules into Cost Volume.
Ensures FAR compliance especially FAR 15.408 Table 15-2.
Acts as primary interface with DCAA and other government agencies regarding proposal audits/reviews.
May prepare labor and material costs based on historical data.
Loads all base cost data into ProPricer.
Develops and prepares reports as needed.
Fosters ethical conduct, practices, andpersonal integrity throughout CEi to ensure CEis ability to attract and retain customers in a highly competitive environment.
Other duties and assignments as required.
Pricing Analyst I
Participates in kick-off meetings and as team member through the proposal development process and during proposal reviews.
With direction from PAII and/or PAIII, prepares complete proposal package (write explanatory notes, cover letters, ground rules & assumptions, exceptions, integrate reports/BOEs/supporting schedules).
Ensures thoroughness/completeness of entire proposal package.
Pricing Analyst II
Co-leads proposal team members on how to prepare responsive and winning cost proposals.
Provides direction to proposal team members on how to prepare cost proposal inputs. Assists in the development of kick-off meetings with Proposal Manager & Program Manager, leads teams through the writing process, oversees cost proposal reviews, obtains corporate sign-off, and follows through on compliant/timely proposal submission.
Provides direct support to Proposal Manager, Program Manager and volume leads.
Prepares and presents financial summary at executive proposal reviews.
Consistent with strategies established by the Proposal/Program Manager and Capture Manager, this individual will develop cost models which represent the anticipated cost associated with the work scope proposed. They will be responsible for the guidance and collection of cost data from functional groups when required. They will ensure the adequacy of cost estimates and, in conjunction with the Proposal Manager, brief the foundation of cost estimates to management as part of the proposal review process.
Defines cost proposal set-up and gains concurrence from Proposal/Program Manager or Business Development Account Executive.
Ensures cost proposal package addresses/satisfies customer and compliance requirements.
Constructs and writes Cost Volume and ensures Compliance with Company Procedures and US Government Regulations.
Works with Proposal or Program Manager to determine execution schedule to support time-phasing of resources in cost volume.
Participates in IPT meetings when part of a program team.
May mentor level I Pricing Analysts.
Reviews completed proposal with Sr. Pricing Manager before release to program or Business Development.
Pricing Analyst III
Provides a strategic focus to all proposal costing efforts.
Recommends and participates as a lead in the establishment of cost models and Cost Estimating Relationships (CERs) which provide supported and representative cost estimates to the Proposal/Program Managers for use on CEi products and services.
Conducts kick-off meetings with Proposal/Program Manager, oversees cost proposal reviews, obtains corporate sign-off, and follows through on compliant/timely proposal submission.
Coordinates the collection and accumulation of cost elements from functional departments. In doing so, organize and direct the work of individuals and/or project teams supporting these efforts.
May mentor level I and II Pricing Analysts.
Other Job Functions
Other duties may be assigned
SUPERVISORY RESPONSIBILITY:
None
Experience and Skills:
Pricing Analyst I
Understanding of DOD and FAR preferred.
Interpersonal skills to communicate effectively with all levels of management and individual contributors.
Demonstrated ability to think analytically and apply solid judgment when interpreting and applying data, contract terms and conditions, and regulatory requirements to work products.
Strong math skills and ability to analyze numeric data.
Key success factors include: ability to plan and manage a schedule, commitment to on-time performance, and the ability to support concurrent proposal assignments in a time sensitive environment.
Prior experience developing Government Proposals for engineered solutions is preferred.
Ability to direct resources, status tasks, and pay attention to detail.
Hands-on skills in the areas of desktop computer applications (MS Office).
Ability to work well in a team, and as an individual.
Experienced user of ProPricer pricing software is desired.
Pricing Analyst II
B.S. Degree in Business, Finance/Accounting or Technical field and 5 years directly related experience in US Government proposal preparation and estimating.
Knowledge of government defense program procurement cycle.
Experience working in an environment requiring compliance with DoD and FAR regulations.
Familiarity with all contract types including Firm Fixed Price, Cost Plus, T&M, and ID/IQ contracting.
Familiarity with indirect and direct cost build-ups and interpretation of disclosure statements.
Solid presentation skills and the ability to communicate, influence and gain commitment of Program and Business Development Team members.
Key success factors include: ability to plan and manage a schedule, commitment to on-time performance.
Highly proficient in Excel (lookups, pivot tables, charts, etc…).
Ability to lead teams and interact proactively with the technical community to achieve proposal objectives and timelines.
Strong time management skills, organizational skills and detail orientation are a must.
Pricing Analyst III
B.S. Degree in Business, Finance/Accounting or Technical field and 8+ years directly related experience.
Detailed understanding and the ability to properly interpret and apply DoD/FAR regulations to the proposal development and compliance review processes.
Ability to train and mentor others successfully.
EDUCATION AND EXPERIENCE:
Degree in Business, Finance/Accounting or Technical area and 2 years related of accounting or pricing experience.
May be required to obtain and maintain a U.S. security clearance at the appropriate level (requires U.S. Citizenship).
WORK ENVIRONMENT / PHYSICAL REQUIREMENTS:
While performing the duties of this job the employee is regularly required to sit, hold, grasp, type, talk, and hear.
The employee is frequently required to stand and walk.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Office environment.
May work extended hours or weekends, some travel may be required.
Additional Information:
Job Level: Mid Career (2+ years)
Number of Openings:
Years of Experience: More than 5 Years
Level of Education: BA/BS
Starting Date : ASAP
Sep 17, 2018
Full time
Job Description:
The Pricing Analyst (PA) is responsible for compiling cost elements in the development of routine and complex proposals in response to customer requests and specifications, as well as ensuring the estimating methodologies and integrity of bases of estimates.
ESSENTIAL JOB FUNCTIONS:
The duties and responsibilities listed below apply to all levels of Pricing Analyst. Each level of Pricing Analyst has additional duties and responsibilities listed .
Works closely with Proposal Manager(s) & Program Manager(s) to review RFP, establish scope and identify internal team members.
Participates in proposal kick-off meeting and identifies cost volume activities with related internal team assignments.
Works closely with the Proposal and Program Managers to understand and clarify internal Statements of Work and develops WBS and work packages for Basis of Estimates (BOEs) development by functional departments.
Prepares Proposal Compliance Checklist associated with cost volume and partners with Contracts Administrator and Proposal Manager / Program Manager to ensure compliance throughout the proposal lifecycle.
Working with the Proposal/Program Manager, develops proposal schedule for the proposal effort and is responsible for ensuring that all deadlines associated with costing and/or the development of the cost proposal deliverables are met.
Coordinates the collection and accumulation of cost elements from functional departments. In doing so, organizes and facilitates the work of individuals and/or project teams supporting these efforts.
Coordinates and conducts cost volume team meetings as needed and maintains Action Item list.
Coordinates cost volume preparation activities among functional departments and participates in fact-finding meetings with customer and/or DCAA.
Participates in should-cost and pricing reviews with management.
As requested by the Proposal/Program Manager or Capture Manager, this individual will support the information presented in the cost proposal and cost related data supplied as part of proposal submittals.
Ensures that proposals are priced and accomplished in accordance with CEi policies, strategies, and sound business practices and are in compliance with FAR and DoD regulations.
Develops/prepares complete and accurate proposal package, including explanatory notes, ground rules and assumptions, and exceptions to customer RFP/RFQ guidelines. Integrates reports, BOEs, and supporting schedules into Cost Volume.
Ensures FAR compliance especially FAR 15.408 Table 15-2.
Acts as primary interface with DCAA and other government agencies regarding proposal audits/reviews.
May prepare labor and material costs based on historical data.
Loads all base cost data into ProPricer.
Develops and prepares reports as needed.
Fosters ethical conduct, practices, andpersonal integrity throughout CEi to ensure CEis ability to attract and retain customers in a highly competitive environment.
Other duties and assignments as required.
Pricing Analyst I
Participates in kick-off meetings and as team member through the proposal development process and during proposal reviews.
With direction from PAII and/or PAIII, prepares complete proposal package (write explanatory notes, cover letters, ground rules & assumptions, exceptions, integrate reports/BOEs/supporting schedules).
Ensures thoroughness/completeness of entire proposal package.
Pricing Analyst II
Co-leads proposal team members on how to prepare responsive and winning cost proposals.
Provides direction to proposal team members on how to prepare cost proposal inputs. Assists in the development of kick-off meetings with Proposal Manager & Program Manager, leads teams through the writing process, oversees cost proposal reviews, obtains corporate sign-off, and follows through on compliant/timely proposal submission.
Provides direct support to Proposal Manager, Program Manager and volume leads.
Prepares and presents financial summary at executive proposal reviews.
Consistent with strategies established by the Proposal/Program Manager and Capture Manager, this individual will develop cost models which represent the anticipated cost associated with the work scope proposed. They will be responsible for the guidance and collection of cost data from functional groups when required. They will ensure the adequacy of cost estimates and, in conjunction with the Proposal Manager, brief the foundation of cost estimates to management as part of the proposal review process.
Defines cost proposal set-up and gains concurrence from Proposal/Program Manager or Business Development Account Executive.
Ensures cost proposal package addresses/satisfies customer and compliance requirements.
Constructs and writes Cost Volume and ensures Compliance with Company Procedures and US Government Regulations.
Works with Proposal or Program Manager to determine execution schedule to support time-phasing of resources in cost volume.
Participates in IPT meetings when part of a program team.
May mentor level I Pricing Analysts.
Reviews completed proposal with Sr. Pricing Manager before release to program or Business Development.
Pricing Analyst III
Provides a strategic focus to all proposal costing efforts.
Recommends and participates as a lead in the establishment of cost models and Cost Estimating Relationships (CERs) which provide supported and representative cost estimates to the Proposal/Program Managers for use on CEi products and services.
Conducts kick-off meetings with Proposal/Program Manager, oversees cost proposal reviews, obtains corporate sign-off, and follows through on compliant/timely proposal submission.
Coordinates the collection and accumulation of cost elements from functional departments. In doing so, organize and direct the work of individuals and/or project teams supporting these efforts.
May mentor level I and II Pricing Analysts.
Other Job Functions
Other duties may be assigned
SUPERVISORY RESPONSIBILITY:
None
Experience and Skills:
Pricing Analyst I
Understanding of DOD and FAR preferred.
Interpersonal skills to communicate effectively with all levels of management and individual contributors.
Demonstrated ability to think analytically and apply solid judgment when interpreting and applying data, contract terms and conditions, and regulatory requirements to work products.
Strong math skills and ability to analyze numeric data.
Key success factors include: ability to plan and manage a schedule, commitment to on-time performance, and the ability to support concurrent proposal assignments in a time sensitive environment.
Prior experience developing Government Proposals for engineered solutions is preferred.
Ability to direct resources, status tasks, and pay attention to detail.
Hands-on skills in the areas of desktop computer applications (MS Office).
Ability to work well in a team, and as an individual.
Experienced user of ProPricer pricing software is desired.
Pricing Analyst II
B.S. Degree in Business, Finance/Accounting or Technical field and 5 years directly related experience in US Government proposal preparation and estimating.
Knowledge of government defense program procurement cycle.
Experience working in an environment requiring compliance with DoD and FAR regulations.
Familiarity with all contract types including Firm Fixed Price, Cost Plus, T&M, and ID/IQ contracting.
Familiarity with indirect and direct cost build-ups and interpretation of disclosure statements.
Solid presentation skills and the ability to communicate, influence and gain commitment of Program and Business Development Team members.
Key success factors include: ability to plan and manage a schedule, commitment to on-time performance.
Highly proficient in Excel (lookups, pivot tables, charts, etc…).
Ability to lead teams and interact proactively with the technical community to achieve proposal objectives and timelines.
Strong time management skills, organizational skills and detail orientation are a must.
Pricing Analyst III
B.S. Degree in Business, Finance/Accounting or Technical field and 8+ years directly related experience.
Detailed understanding and the ability to properly interpret and apply DoD/FAR regulations to the proposal development and compliance review processes.
Ability to train and mentor others successfully.
EDUCATION AND EXPERIENCE:
Degree in Business, Finance/Accounting or Technical area and 2 years related of accounting or pricing experience.
May be required to obtain and maintain a U.S. security clearance at the appropriate level (requires U.S. Citizenship).
WORK ENVIRONMENT / PHYSICAL REQUIREMENTS:
While performing the duties of this job the employee is regularly required to sit, hold, grasp, type, talk, and hear.
The employee is frequently required to stand and walk.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Office environment.
May work extended hours or weekends, some travel may be required.
Additional Information:
Job Level: Mid Career (2+ years)
Number of Openings:
Years of Experience: More than 5 Years
Level of Education: BA/BS
Starting Date : ASAP
Grade: 09
1 GS-9 Choose the one answer that best describes your education, experience or combination of education and experience as it pertains to the basic requirements for Budget Analyst positions. Answer to this question is required
I have a master’s degree OR equivalent graduate degree OR two full years of graduate level education leading to a master’s degree with a major in a field that has equipped me to perform the duties of this position.
I have one year of specialized experience equivalent to GS-7 in the Federal service as a budget analyst or related position. Experience may include - tracking and monitoring financial and program trends, analyzing and interpreting current and historic data analyzing and compiling data for the most efficient and economic use of funding for program proposals. Experience must have demonstrated performing the work independently using well established policies, procedures and techniques.
I have a combination of education and experience that together meet the qualification requirements for this position as described above.
I do not meet any of the requirements as described above.
2 Select all statements that identify your experience with financial data, reporting, and analyzing. Answer to this question is required
Used financial systems to make budgetary decisions
Researched, compiled, and summarized data by object class
Researched, compiled, and summarized data by organization code
Researched, compiled, and summarized data by cost authority/cost code
Reviewed project cost estimates and computations of authorized appropriation ceilings
Reviewed fund utilization reports
Prepared fund utilization reports
Cross checked accuracy of budget data
Prepared multiple fiscal year trend analyses including current and prior fiscal years
Provided analyses/interpretations using multiple fiscal year trend analyses
Knowledge of general ledger financial data
Knowledge of Fund Status Reports
Provided analyses /interpretations using fund status reports
Integrated monthly/quarterly financial reports
Prepared requests for fund transfers and/or reprogramming
Monitored and tracked obligations
Monitored and tracked expenditures
Monitored and tracked accounts payables
Used automated databases to prepare budget information
Verified obligations are within Congressional control levels
Applied statistical formulas to budgetary data
Prepared EXCEL spreadsheets
Prepared and/or edited Word documents
None of the above
3 Select all statements that reflect your experience orally communicating budget information. Answer to this question is required
I have explained and/or defended budget policy to higher level management.
I have given budget presentations to large groups (10 or more) within the organization.
I have given budget presentations to large groups (10 or more) outside the organization.
I have given budget presentations to small groups (less than 10) inside the organization.
I have given budget presentations to small groups (less than 10) outside the organization.
I have given presentations to senior management for purposes of obtaining decisions.
I have led group discussions on budget matters.
I have participated in budget presentations to management for purposes of obtaining decisions.
I have taught or mentored employees about budget procedures within the organization.
None of the above
4 Select the response that best reflects the highest level of your responsibility in budget development.
I have not prepared a budget for an organization.
I have developed a budget for a small office or a routine program area for review and approval by my supervisor.
I have worked with management to develop a complete annual budget for an organization with subordinate elements.
I have worked with other budget analysts and finance staff to develop a comprehensive budget for a regional-level organization or company.
I have worked with senior analysts and management officials to develop and implement a comprehensive budget for a bureau-level program or activity or a national company.
5 Please select the one response that best describes your highest level of experience in preparing written documents in a work situation.
I have education or training in written communications, but limited experience.
I have written business letters to other organizations or customers to inform them of routine program activities or transmit documents.
I have written business letters to other organizations or customers to communicate information of a complex or controversial nature.
I have written technical reports or manuals to provide instructions for proper operation or maintenance of equipment.
I have written technical reports based upon research, analysis, and data collection that summarize findings and make recommendations to inform or guide others in my organization.
I have prepared written documents that summarize review comments on draft policy, technical papers, or complex reports.
I have written briefing papers that clearly and concisely summarize important points and contain recommendations for consideration by managers in my organization.
I have written documents that serve as policy or formal guidelines for my organization.
None of the above
6 This position is responsible for preparing, justifying, and supporting budgets for various programs. Select all statements that apply to activities you have performed. Answer to this question is required
Reviewed budget request narratives
Assisted with determination of adequacy of budget narrative data
Assisted with preparation of annual budget justifications for higher levels in the organization
Assisted with preparation of budget responses to the Department/Headquarters level
Assisted with preparation of budget briefing statements for high level budget meetings
Reviewed Office of Management Budget (OMB) Circulars
Reviewed budget briefing statements for budget meetings including responses to OMB and Congress
Reviewed and assisted with interpretation of budget legislation
Reviewed and assisted with interpretation of budget policy directives
None of the above
7 Select the response that best describes your experience in applying the principles and practices of budget execution to determine whether obligations, expenditures and requested allotments are within funding limitations in the approved budget.
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task but have not yet performed it on the job.
I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures.
I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task.
8 Select the response that best characterizes the annual funding level of the budget you have typically executed.
Under $1 million annually
$1 million to under $10 million annually
$10 million to under $25 million annually
$50 million to under $75 million annually
$75 million to $100 million annually
Over $100 million annually
None of the above
9 Select any of the following budget execution tasks you have routinely performed. Answer to this question is required
Researched, compiled, and summarized data by object class
Researched, compiled, and summarized data by organization code
Researched, compiled, and summarized data by cost authority/cost code
Cross-checked accuracy of budget data in integrated systems
Reviewed and verified fund requests for compliance with authorizing documentation
Monitored and tracked obligations
Monitored and tracked expenditures
Monitored and tracked accounts payables
Verified various financial documents (e.g., charge card statements, travel vouchers, invoices)
Identified funding shortfalls and recommended corrective actions
Prepared various budget execution documents (e.g., requests for transfers, reprogramming)
Effected allowable funds transfers between accounts
Tracked budgets for grants and assistance agreements and maintained accurate documentation
Created spreadsheets/databases for local budgetary and fiscal operations
Generated monthly/quarterly budgetary and financial reports
None of the above
10 Select any of the following funding mechanisms you have used to develop a preliminary budget. Answer to this question is required
direct charges
indirect charges
full cost recovery
overhead rates (working capital funds)
reimbursements
revolving funds
accruals
in-kind services
agreements (e.g., between agencies)
account transfers
carryover funds
none of the above
11 Select the response that best characterizes your experience in using an automated financial system to analyze, formulate and execute a budget. Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task but have not yet performed it on the job.
I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures.
I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task.
12 Please select the response that reflects your highest level of experience in using spreadsheets for budget and financial data management. Answer to this question is required
I have extensive experience in analyzing and managing budgets through the use of multiple-layered spreadsheets with statistical functions and complex formulae that required me to write macros for specific analytical functions.
I have experience using layered spreadsheets with some complex formulae.
I have used spreadsheets for simple tables and data compilation with standard formulae.
I have completed formal education or training in the use of spreadsheets but have not yet used the application on the job.
I have no experience using spreadsheets.
13 Select the response that best describes your experience in applying the principles and practices of budget formulation. Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task but have not yet performed it on the job.
I have assisted in the budget formulation process by gathering and summarizing data from various sources, performing routine calculations, updating files, and generating standard reports.
I have formulated a complete, but routine annual budget with supporting documentation, under close supervision by a supervisor or senior employee to ensure compliance with correct procedures.
I have formulated multiyear budgets with supporting documentation for fluctuating organizational requirements as a regular part of a job, independently and usually without review by a supervisor or senior employee.
This task has been a central or major part of my work. I have routinely performed the more complex aspects of budget formulation for a variety of organizations and have developed guidance and instructions for use by budget analysts in subordinate echelons.
14 Select any of the following tasks you have performed in formulating a budget. Answer to this question is required
Compared and contrasted current and historical budget and workload data to discern trends in spending.
Used knowledge of the organizational structure, workload and programs to advise on work plans and budget estimates.
Reviewed budget directives and requirements from higher authorities and determined impacts to organizational plans, objectives and spending projections.
Provided procedural instructions for staff to follow in planning, estimating and preparing organizational funding needs.
Reviewed, organized and edited narrative justifications for budget estimates.
Researched, compiled and summarized operational and program expense data by object class and line item.
Analyzed and verified budget estimates for consistency with work plans, financial and program objectives, and adherence to instructions.
Submitted budget requests with valid supporting documentation for approval.
Consolidated budgets from subordinate organizations.
None of the above
15 Select the response that best characterizes your experience in providing guidance on budget policies, procedures, and financial systems. Answer to this question is required
I have not had education, training or experience in performing this task.
I have had education or training in performing this task, but have not yet performed this task on the job.
I have provided routine instructions to supervisors or program managers on budgetary requirements from higher echelon, and generated reports from established financial systems.
I have independently developed local guidance for use by supervisors and program managers to ensure compliance with higher level directives in developing, executing, adjusting and reporting on their specific budgets.
I have independently developed and implemented budget and financial system procedures and guidance for use by analysts, supervisors and/or program managers in subordinate organizations.
I have supervised or trained other budget personnel, and/or am consulted as an expert, in the development of budget and financial system policies for use by budget and financial staff at lower operating levels.
16 Please select the Reclamation financial and budget administrative software application(s) that you are proficient in (proficient means you understand and utilize a major part of the system's functionality/capabilities). Answer to this question is required
Budget Estimate System Tools (BEST)
Federal Financial System (FFS)
Financial Interactive Analysis (FINIAN)
Financial Information Reporting System (FIRS)
Program and Budget System (PABS)
Financial and Business Management System (FBMS)
None of the above
17 Select any of the following documents you have routinely used to ensure the validity and propriety of the budget execution process. Answer to this question is required
US Code
Federal Appropriations Law
Office of Management and Budget (OMB) Circulars
Congressional Appropriations language
Project/program authorizations
Higher echelon or legislative directives on funding limits or adjustments
Higher echelon guidance and policies
Accounting guidance for account structures, cost codes, limitations
None of the above
18 Select the response that best reflects your experience in developing and implementing an operating budget for personnel expenses (i.e., salaries, awards, training, travel) and office/facility expenses (i.e., utilities, maintenance, rent, supplies, equipment, furniture, renovations). Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task have not yet performed it on the job.
I have assisted my supervisor or other budget staff in developing and implementing an operating budget.
I have independently developed and implemented a budget for an office or organization that is fairly stable from year to year and that requires standard annual adjustments to operating expenses.
I have independently developed and implemented a budget for an office or organization that undergoes frequent changes throughout the year in staffing levels or office/facility requirements and that requires continual adjustments to ensure sufficient funds are available to pay operational expenses on a timely basis.
19 Select the response that best reflects your experience in developing and implementing a program budget to accomplish organizational activities. Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education training in performing this task have not yet performed it on the job.
I have assisted my supervisor or other budget staff in developing and implementing a program budget.
I have independently developed and implemented the budget for a program activity that was established as a single account funded by a single source (e.g., congressional appropriation), and accomplished in the projected timeframe.
I have independently developed and implemented the budget for a significant program with a number of major accounts funded by multiple sources (e.g., congressional appropriation, agreements, reimbursements), and that required extensive multi-year planning to ensure funds were available when needed to pay expenses.
20 Select the response that best characterizes your experience in preparing and presenting budget analyses, reports, proposals and recommendations, orally and in writing, to management. Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task but have not yet performed it on the job.
I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures.
I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task.
Grade: All Grades
1 Have you received an employee performance appraisal rating in the previous 12 months? Answer to this question is required
Yes
No
2 Indicate who officially rated your performance (e.g., immediate supervisor, 2nd level supervisor, acting supervisor, etc.). Also, indicate your rating in terms of the performance system (e.g., 3 level rating out of a 5-tier system; 2 level rating out of a 3-tier system; Pass rating out of a Pass/Fail system). Maximum length of 250 characters. Answer to this question is required
3 In the last three years, have you been recognized for your performance, accomplishments, and/or contributions at work? Answer to this question is required
Yes
No
4 Indicate the type of recognition received (e.g., monetary award, time off award, safety award, plaque, etc.), for what purpose, and from whom (e.g., supervisor, co-worker, community or government official). Maximum length of 250 characters. Answer to this question is required Gary Munson Team C
Sep 13, 2018
Full time
Grade: 09
1 GS-9 Choose the one answer that best describes your education, experience or combination of education and experience as it pertains to the basic requirements for Budget Analyst positions. Answer to this question is required
I have a master’s degree OR equivalent graduate degree OR two full years of graduate level education leading to a master’s degree with a major in a field that has equipped me to perform the duties of this position.
I have one year of specialized experience equivalent to GS-7 in the Federal service as a budget analyst or related position. Experience may include - tracking and monitoring financial and program trends, analyzing and interpreting current and historic data analyzing and compiling data for the most efficient and economic use of funding for program proposals. Experience must have demonstrated performing the work independently using well established policies, procedures and techniques.
I have a combination of education and experience that together meet the qualification requirements for this position as described above.
I do not meet any of the requirements as described above.
2 Select all statements that identify your experience with financial data, reporting, and analyzing. Answer to this question is required
Used financial systems to make budgetary decisions
Researched, compiled, and summarized data by object class
Researched, compiled, and summarized data by organization code
Researched, compiled, and summarized data by cost authority/cost code
Reviewed project cost estimates and computations of authorized appropriation ceilings
Reviewed fund utilization reports
Prepared fund utilization reports
Cross checked accuracy of budget data
Prepared multiple fiscal year trend analyses including current and prior fiscal years
Provided analyses/interpretations using multiple fiscal year trend analyses
Knowledge of general ledger financial data
Knowledge of Fund Status Reports
Provided analyses /interpretations using fund status reports
Integrated monthly/quarterly financial reports
Prepared requests for fund transfers and/or reprogramming
Monitored and tracked obligations
Monitored and tracked expenditures
Monitored and tracked accounts payables
Used automated databases to prepare budget information
Verified obligations are within Congressional control levels
Applied statistical formulas to budgetary data
Prepared EXCEL spreadsheets
Prepared and/or edited Word documents
None of the above
3 Select all statements that reflect your experience orally communicating budget information. Answer to this question is required
I have explained and/or defended budget policy to higher level management.
I have given budget presentations to large groups (10 or more) within the organization.
I have given budget presentations to large groups (10 or more) outside the organization.
I have given budget presentations to small groups (less than 10) inside the organization.
I have given budget presentations to small groups (less than 10) outside the organization.
I have given presentations to senior management for purposes of obtaining decisions.
I have led group discussions on budget matters.
I have participated in budget presentations to management for purposes of obtaining decisions.
I have taught or mentored employees about budget procedures within the organization.
None of the above
4 Select the response that best reflects the highest level of your responsibility in budget development.
I have not prepared a budget for an organization.
I have developed a budget for a small office or a routine program area for review and approval by my supervisor.
I have worked with management to develop a complete annual budget for an organization with subordinate elements.
I have worked with other budget analysts and finance staff to develop a comprehensive budget for a regional-level organization or company.
I have worked with senior analysts and management officials to develop and implement a comprehensive budget for a bureau-level program or activity or a national company.
5 Please select the one response that best describes your highest level of experience in preparing written documents in a work situation.
I have education or training in written communications, but limited experience.
I have written business letters to other organizations or customers to inform them of routine program activities or transmit documents.
I have written business letters to other organizations or customers to communicate information of a complex or controversial nature.
I have written technical reports or manuals to provide instructions for proper operation or maintenance of equipment.
I have written technical reports based upon research, analysis, and data collection that summarize findings and make recommendations to inform or guide others in my organization.
I have prepared written documents that summarize review comments on draft policy, technical papers, or complex reports.
I have written briefing papers that clearly and concisely summarize important points and contain recommendations for consideration by managers in my organization.
I have written documents that serve as policy or formal guidelines for my organization.
None of the above
6 This position is responsible for preparing, justifying, and supporting budgets for various programs. Select all statements that apply to activities you have performed. Answer to this question is required
Reviewed budget request narratives
Assisted with determination of adequacy of budget narrative data
Assisted with preparation of annual budget justifications for higher levels in the organization
Assisted with preparation of budget responses to the Department/Headquarters level
Assisted with preparation of budget briefing statements for high level budget meetings
Reviewed Office of Management Budget (OMB) Circulars
Reviewed budget briefing statements for budget meetings including responses to OMB and Congress
Reviewed and assisted with interpretation of budget legislation
Reviewed and assisted with interpretation of budget policy directives
None of the above
7 Select the response that best describes your experience in applying the principles and practices of budget execution to determine whether obligations, expenditures and requested allotments are within funding limitations in the approved budget.
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task but have not yet performed it on the job.
I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures.
I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task.
8 Select the response that best characterizes the annual funding level of the budget you have typically executed.
Under $1 million annually
$1 million to under $10 million annually
$10 million to under $25 million annually
$50 million to under $75 million annually
$75 million to $100 million annually
Over $100 million annually
None of the above
9 Select any of the following budget execution tasks you have routinely performed. Answer to this question is required
Researched, compiled, and summarized data by object class
Researched, compiled, and summarized data by organization code
Researched, compiled, and summarized data by cost authority/cost code
Cross-checked accuracy of budget data in integrated systems
Reviewed and verified fund requests for compliance with authorizing documentation
Monitored and tracked obligations
Monitored and tracked expenditures
Monitored and tracked accounts payables
Verified various financial documents (e.g., charge card statements, travel vouchers, invoices)
Identified funding shortfalls and recommended corrective actions
Prepared various budget execution documents (e.g., requests for transfers, reprogramming)
Effected allowable funds transfers between accounts
Tracked budgets for grants and assistance agreements and maintained accurate documentation
Created spreadsheets/databases for local budgetary and fiscal operations
Generated monthly/quarterly budgetary and financial reports
None of the above
10 Select any of the following funding mechanisms you have used to develop a preliminary budget. Answer to this question is required
direct charges
indirect charges
full cost recovery
overhead rates (working capital funds)
reimbursements
revolving funds
accruals
in-kind services
agreements (e.g., between agencies)
account transfers
carryover funds
none of the above
11 Select the response that best characterizes your experience in using an automated financial system to analyze, formulate and execute a budget. Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task but have not yet performed it on the job.
I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures.
I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task.
12 Please select the response that reflects your highest level of experience in using spreadsheets for budget and financial data management. Answer to this question is required
I have extensive experience in analyzing and managing budgets through the use of multiple-layered spreadsheets with statistical functions and complex formulae that required me to write macros for specific analytical functions.
I have experience using layered spreadsheets with some complex formulae.
I have used spreadsheets for simple tables and data compilation with standard formulae.
I have completed formal education or training in the use of spreadsheets but have not yet used the application on the job.
I have no experience using spreadsheets.
13 Select the response that best describes your experience in applying the principles and practices of budget formulation. Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task but have not yet performed it on the job.
I have assisted in the budget formulation process by gathering and summarizing data from various sources, performing routine calculations, updating files, and generating standard reports.
I have formulated a complete, but routine annual budget with supporting documentation, under close supervision by a supervisor or senior employee to ensure compliance with correct procedures.
I have formulated multiyear budgets with supporting documentation for fluctuating organizational requirements as a regular part of a job, independently and usually without review by a supervisor or senior employee.
This task has been a central or major part of my work. I have routinely performed the more complex aspects of budget formulation for a variety of organizations and have developed guidance and instructions for use by budget analysts in subordinate echelons.
14 Select any of the following tasks you have performed in formulating a budget. Answer to this question is required
Compared and contrasted current and historical budget and workload data to discern trends in spending.
Used knowledge of the organizational structure, workload and programs to advise on work plans and budget estimates.
Reviewed budget directives and requirements from higher authorities and determined impacts to organizational plans, objectives and spending projections.
Provided procedural instructions for staff to follow in planning, estimating and preparing organizational funding needs.
Reviewed, organized and edited narrative justifications for budget estimates.
Researched, compiled and summarized operational and program expense data by object class and line item.
Analyzed and verified budget estimates for consistency with work plans, financial and program objectives, and adherence to instructions.
Submitted budget requests with valid supporting documentation for approval.
Consolidated budgets from subordinate organizations.
None of the above
15 Select the response that best characterizes your experience in providing guidance on budget policies, procedures, and financial systems. Answer to this question is required
I have not had education, training or experience in performing this task.
I have had education or training in performing this task, but have not yet performed this task on the job.
I have provided routine instructions to supervisors or program managers on budgetary requirements from higher echelon, and generated reports from established financial systems.
I have independently developed local guidance for use by supervisors and program managers to ensure compliance with higher level directives in developing, executing, adjusting and reporting on their specific budgets.
I have independently developed and implemented budget and financial system procedures and guidance for use by analysts, supervisors and/or program managers in subordinate organizations.
I have supervised or trained other budget personnel, and/or am consulted as an expert, in the development of budget and financial system policies for use by budget and financial staff at lower operating levels.
16 Please select the Reclamation financial and budget administrative software application(s) that you are proficient in (proficient means you understand and utilize a major part of the system's functionality/capabilities). Answer to this question is required
Budget Estimate System Tools (BEST)
Federal Financial System (FFS)
Financial Interactive Analysis (FINIAN)
Financial Information Reporting System (FIRS)
Program and Budget System (PABS)
Financial and Business Management System (FBMS)
None of the above
17 Select any of the following documents you have routinely used to ensure the validity and propriety of the budget execution process. Answer to this question is required
US Code
Federal Appropriations Law
Office of Management and Budget (OMB) Circulars
Congressional Appropriations language
Project/program authorizations
Higher echelon or legislative directives on funding limits or adjustments
Higher echelon guidance and policies
Accounting guidance for account structures, cost codes, limitations
None of the above
18 Select the response that best reflects your experience in developing and implementing an operating budget for personnel expenses (i.e., salaries, awards, training, travel) and office/facility expenses (i.e., utilities, maintenance, rent, supplies, equipment, furniture, renovations). Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task have not yet performed it on the job.
I have assisted my supervisor or other budget staff in developing and implementing an operating budget.
I have independently developed and implemented a budget for an office or organization that is fairly stable from year to year and that requires standard annual adjustments to operating expenses.
I have independently developed and implemented a budget for an office or organization that undergoes frequent changes throughout the year in staffing levels or office/facility requirements and that requires continual adjustments to ensure sufficient funds are available to pay operational expenses on a timely basis.
19 Select the response that best reflects your experience in developing and implementing a program budget to accomplish organizational activities. Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education training in performing this task have not yet performed it on the job.
I have assisted my supervisor or other budget staff in developing and implementing a program budget.
I have independently developed and implemented the budget for a program activity that was established as a single account funded by a single source (e.g., congressional appropriation), and accomplished in the projected timeframe.
I have independently developed and implemented the budget for a significant program with a number of major accounts funded by multiple sources (e.g., congressional appropriation, agreements, reimbursements), and that required extensive multi-year planning to ensure funds were available when needed to pay expenses.
20 Select the response that best characterizes your experience in preparing and presenting budget analyses, reports, proposals and recommendations, orally and in writing, to management. Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task but have not yet performed it on the job.
I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures.
I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task.
Grade: All Grades
1 Have you received an employee performance appraisal rating in the previous 12 months? Answer to this question is required
Yes
No
2 Indicate who officially rated your performance (e.g., immediate supervisor, 2nd level supervisor, acting supervisor, etc.). Also, indicate your rating in terms of the performance system (e.g., 3 level rating out of a 5-tier system; 2 level rating out of a 3-tier system; Pass rating out of a Pass/Fail system). Maximum length of 250 characters. Answer to this question is required
3 In the last three years, have you been recognized for your performance, accomplishments, and/or contributions at work? Answer to this question is required
Yes
No
4 Indicate the type of recognition received (e.g., monetary award, time off award, safety award, plaque, etc.), for what purpose, and from whom (e.g., supervisor, co-worker, community or government official). Maximum length of 250 characters. Answer to this question is required Gary Munson Team C
Sentek Global
San Diego, California
Full time
We are seeking a Financial Analyst to provide support to the Multi-functional Information Distribution System (MIDS) Program Office in San Diego, CA.
Responsibilities:
Perform financial management duties.
Update budget controls for budget submissions.
Prepare and/or updating budgetary data calls.
Prepare reclaims to budget cuts.
Prepare and/or updating data execution calls.
Utilize Navy Enterprise Resource Planning (NERP) and Intranet Resource Allocation Planning Systems (IRAPS).
Prepare Program Objective Memorandum (POM) submissions.
Develop and manage budget spend plans.
Qualifications:
An active secret clearance is required to be considered for this role.
Minimum of five (5) years’ experience in a SPAWARSYSCOM/PEO C4I or NAVAIRSYSCOM FMS financial management duties, to include the above mentioned areas.
Completion of DISAM/DISCS International Programs Security Requirements Course or equivalent
Experience preparing President’s Budget (PB), Office of Budget (FMB), and Office of the Secretary of Defense (OSD) Budget exhibits.
Experience managing annual Spend Plans, Direct Projects and Budget Structures including the preparation and processing of funding documents.
Experience in the review and evaluation of industry cost/price proposals and responding to cost issues/questions.
Experience acting as point of contact (POC) for financial contract issues.
Experience in leading budget submissions.
Experience in reconciling and validating available sales order balances at year end to roll over to next fiscal year for obligation.
Experience in coordinating with the Foreign Military Sales (FMS) team to track case reconciliation, financial anomaly resolution, and FMS case closure.
Seth Hildebrand, Team D
Sep 10, 2018
Full time
Sentek Global
San Diego, California
Full time
We are seeking a Financial Analyst to provide support to the Multi-functional Information Distribution System (MIDS) Program Office in San Diego, CA.
Responsibilities:
Perform financial management duties.
Update budget controls for budget submissions.
Prepare and/or updating budgetary data calls.
Prepare reclaims to budget cuts.
Prepare and/or updating data execution calls.
Utilize Navy Enterprise Resource Planning (NERP) and Intranet Resource Allocation Planning Systems (IRAPS).
Prepare Program Objective Memorandum (POM) submissions.
Develop and manage budget spend plans.
Qualifications:
An active secret clearance is required to be considered for this role.
Minimum of five (5) years’ experience in a SPAWARSYSCOM/PEO C4I or NAVAIRSYSCOM FMS financial management duties, to include the above mentioned areas.
Completion of DISAM/DISCS International Programs Security Requirements Course or equivalent
Experience preparing President’s Budget (PB), Office of Budget (FMB), and Office of the Secretary of Defense (OSD) Budget exhibits.
Experience managing annual Spend Plans, Direct Projects and Budget Structures including the preparation and processing of funding documents.
Experience in the review and evaluation of industry cost/price proposals and responding to cost issues/questions.
Experience acting as point of contact (POC) for financial contract issues.
Experience in leading budget submissions.
Experience in reconciling and validating available sales order balances at year end to roll over to next fiscal year for obligation.
Experience in coordinating with the Foreign Military Sales (FMS) team to track case reconciliation, financial anomaly resolution, and FMS case closure.
Seth Hildebrand, Team D
Job Title :
Regional Manager - Federal Health Services - USA
Job ID :
838014BR
Location :
KS - Work from home|CO - Work from home|AL - Work from home|AR - Work from home|AZ - Work from home|CA - Work from home|CT - Work from home|DC - Work from home|DE - Work from home|FL - Work from home|GA - Work from home|IA - Work from home|ID - Work from home|IL - Work from home|IN - Work from home|KY - Work from home|LA - Work from home|MA - Work from home|MD - Work from home|ME - Work from home|MI - Work from home|MN - Work from home|MO - Work from home|MS - Work from home|MT - Work from home|NC - Work from home|ND - Work from home|NE - Work from home|NH - Work from home|NJ - Work from home|NM - Work from home|NV - Work from home|NY - Work from home|OH - Work from home|OK - Work from home|OR - Work from home|PA - Work from home|RI - Work from home|SC - Work from home|SD - Work from home|TN - Work from home|TX - Work from home|UT - Work from home|WA - Work from home|WI - Work from home|WV - Work from home|WY - Work from home
Street Address :
4310 East Cotton Center Blvd. Suite 110
Category :
Sales|Account Management
Job Description Responsible for providing oversight of strategic plan development and implementing all Coram Federal Health Services opportunities and achieving operations, cash collections, sales, and business objectives. • Coordinates the development of regional and national strategic plans with the Director of Federal Health Services. • Develops and maintains key regional and national DoD/TRICARE/VA relationships and ensure quality and contractual compliance. • Monitor, as frequently as necessary, all government websites for business opportunities, federal and state prevailing rate changes, government no-pay list, and any other critical government information. • Responds to all regional and national DoD/TRICARE/VA RFPs/RFIs for company services. • Assists in the development of DoD/TRICARE/VA sales, marketing, and educational tools. • Assists all sales, operational, billing centers, and clinical staff with all opportunities and challenges involving DoD/TRICARE/VA business. • To meet or exceed regional and national Federal Health Services’ budget growth. • Prepare weekly and monthly reports as defined by the Director of Federal Health Services. • Prepare and present utilization and satisfaction reports as needed. • Educate staff on the needs and processes that are unique and specific to the DoD/TRICARE/VA business. • Supports and advises all billing center staff with ongoing DoD/TRICARE/VA billing and reimbursement issues. • Performs other duties and responsibilities as assigned. In this role you can live anywhere in the US and will travel 40% overnight. This is a uniquely rewarding setting for you to apply your exceptional leadership, business management, and sales skills to positively impact the lives of our patients! Coram CVS/specialty infusion services is a Fortune 7 company and national leader in the home infusion and enteral fields. This is uniquely rewarding opportunity putting your skills and experiences to work supporting an innovative specialty pharmacy operation. Learn more about us by visiting the links below: https://www.youtube.com/user/CoramHealthcare or https://www.youtube.com/user/CVSPharmacyVideos Required Qualifications • Minimum three years of business management experience in the federal services medical industry. • Valid driver’s license and appropriate insurance. • Demonstrated leadership, customer, and negotiation skills. • Strong detail orientation and time management skills. • Excellent verbal and written communications skills. • Proficiency with Microsoft business software. Preferred Qualifications • Active or retired DoD ID card preferred. Education • Bachelors’ degree in business or clinical discipline; Master’s degree preferred. Business Overview Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services. The integration of Coram into CVS Health enables the company to offer enhanced, comprehensive infusion services; expanded payer access; and a national network of more than 85 locations, including 65 ambulatory infusion suites. Providing infusion therapies and services to over 20,000 patients each month, Coram cares for patients through all phases of their healthcare continuum including clinical and compliance monitoring, and individual patient counseling. CVS Health, through our unmatched breadth of service offerings, is the nation’s largest pharmacy health care provider transforming the delivery of health care services in the U.S. Our energetic and service-oriented colleagues embrace fresh ideas, new perspectives, a diversity of experiences, and a dedication to service to meet the needs of the many people and businesses relying on us each day. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Sep 06, 2018
Full time
Job Title :
Regional Manager - Federal Health Services - USA
Job ID :
838014BR
Location :
KS - Work from home|CO - Work from home|AL - Work from home|AR - Work from home|AZ - Work from home|CA - Work from home|CT - Work from home|DC - Work from home|DE - Work from home|FL - Work from home|GA - Work from home|IA - Work from home|ID - Work from home|IL - Work from home|IN - Work from home|KY - Work from home|LA - Work from home|MA - Work from home|MD - Work from home|ME - Work from home|MI - Work from home|MN - Work from home|MO - Work from home|MS - Work from home|MT - Work from home|NC - Work from home|ND - Work from home|NE - Work from home|NH - Work from home|NJ - Work from home|NM - Work from home|NV - Work from home|NY - Work from home|OH - Work from home|OK - Work from home|OR - Work from home|PA - Work from home|RI - Work from home|SC - Work from home|SD - Work from home|TN - Work from home|TX - Work from home|UT - Work from home|WA - Work from home|WI - Work from home|WV - Work from home|WY - Work from home
Street Address :
4310 East Cotton Center Blvd. Suite 110
Category :
Sales|Account Management
Job Description Responsible for providing oversight of strategic plan development and implementing all Coram Federal Health Services opportunities and achieving operations, cash collections, sales, and business objectives. • Coordinates the development of regional and national strategic plans with the Director of Federal Health Services. • Develops and maintains key regional and national DoD/TRICARE/VA relationships and ensure quality and contractual compliance. • Monitor, as frequently as necessary, all government websites for business opportunities, federal and state prevailing rate changes, government no-pay list, and any other critical government information. • Responds to all regional and national DoD/TRICARE/VA RFPs/RFIs for company services. • Assists in the development of DoD/TRICARE/VA sales, marketing, and educational tools. • Assists all sales, operational, billing centers, and clinical staff with all opportunities and challenges involving DoD/TRICARE/VA business. • To meet or exceed regional and national Federal Health Services’ budget growth. • Prepare weekly and monthly reports as defined by the Director of Federal Health Services. • Prepare and present utilization and satisfaction reports as needed. • Educate staff on the needs and processes that are unique and specific to the DoD/TRICARE/VA business. • Supports and advises all billing center staff with ongoing DoD/TRICARE/VA billing and reimbursement issues. • Performs other duties and responsibilities as assigned. In this role you can live anywhere in the US and will travel 40% overnight. This is a uniquely rewarding setting for you to apply your exceptional leadership, business management, and sales skills to positively impact the lives of our patients! Coram CVS/specialty infusion services is a Fortune 7 company and national leader in the home infusion and enteral fields. This is uniquely rewarding opportunity putting your skills and experiences to work supporting an innovative specialty pharmacy operation. Learn more about us by visiting the links below: https://www.youtube.com/user/CoramHealthcare or https://www.youtube.com/user/CVSPharmacyVideos Required Qualifications • Minimum three years of business management experience in the federal services medical industry. • Valid driver’s license and appropriate insurance. • Demonstrated leadership, customer, and negotiation skills. • Strong detail orientation and time management skills. • Excellent verbal and written communications skills. • Proficiency with Microsoft business software. Preferred Qualifications • Active or retired DoD ID card preferred. Education • Bachelors’ degree in business or clinical discipline; Master’s degree preferred. Business Overview Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services. The integration of Coram into CVS Health enables the company to offer enhanced, comprehensive infusion services; expanded payer access; and a national network of more than 85 locations, including 65 ambulatory infusion suites. Providing infusion therapies and services to over 20,000 patients each month, Coram cares for patients through all phases of their healthcare continuum including clinical and compliance monitoring, and individual patient counseling. CVS Health, through our unmatched breadth of service offerings, is the nation’s largest pharmacy health care provider transforming the delivery of health care services in the U.S. Our energetic and service-oriented colleagues embrace fresh ideas, new perspectives, a diversity of experiences, and a dedication to service to meet the needs of the many people and businesses relying on us each day. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager- 2510 El Camino real, Carlsbad, CA
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager- 2510 El Camino real, Carlsbad, CA
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager- 2760 Fletcher Pky, El Cajon, CA
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager- 2760 Fletcher Pky, El Cajon, CA
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager- Carlsbad, CA (7740 Rancho Santa Fe Road)
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager- Carlsbad, CA (7740 Rancho Santa Fe Road)
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager- 790 Jamacha Rd, El Cajon, CA
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager- 790 Jamacha Rd, El Cajon, CA
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Aug 20, 2018
Full time
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
