Double Tree by Hilton-Del Mar CA
San Diego, CA, USA
JOB DESCRIPTION Job Title: Sales Manager Department: Sales Company: Dimension Development Reports To: Director of Sales Supervises: N/A Job Description Date: May 1, 2014
Job Purpose: Secure new volume accounts; grow positive relationships with assigned existing accounts; assure positive recognition within the local community for the hotel.
Job Responsibilities: 1. Solicit, negotiate and generate contracted revenues from volume prospects that meet criteria established in the hotel business plan. 2. Employ revenue management techniques to recommend corporate rate proposals. 3. Accurately prepare and present Requests for Proposals so that both client and hotel receive a good value. 4. Prospect for new contract business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals, etc. 5. Develop, implement and constantly modify sales action plans. 6. Manage and maintain an accurate and up-to-date contact management system. 7. Negotiate and close contracts that meet the hotels business plan objectives. Desired arrival, departure and volume patterns must be met. 8. Internally communicate client requirements, thereby insuring all information is accurate between client and hotel staff. 9. Coordinate and participate in target market trade shows and sales blitzes. 10. Conduct competitive analysis and maintain competitor files in order to be able to compete successfully. 11. Maintain good rapport with local civic groups and companies. 12. Other duties as assigned.
Job Skills: 1. Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). 2. Ability to exercise excellent communication, presentation, organization, time management and listening skills. 3. Ability to use analytical skills for measuring business potential and value to the hotel.
Mitchell Cruz
Team D
Jun 18, 2018
Full time
JOB DESCRIPTION Job Title: Sales Manager Department: Sales Company: Dimension Development Reports To: Director of Sales Supervises: N/A Job Description Date: May 1, 2014
Job Purpose: Secure new volume accounts; grow positive relationships with assigned existing accounts; assure positive recognition within the local community for the hotel.
Job Responsibilities: 1. Solicit, negotiate and generate contracted revenues from volume prospects that meet criteria established in the hotel business plan. 2. Employ revenue management techniques to recommend corporate rate proposals. 3. Accurately prepare and present Requests for Proposals so that both client and hotel receive a good value. 4. Prospect for new contract business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals, etc. 5. Develop, implement and constantly modify sales action plans. 6. Manage and maintain an accurate and up-to-date contact management system. 7. Negotiate and close contracts that meet the hotels business plan objectives. Desired arrival, departure and volume patterns must be met. 8. Internally communicate client requirements, thereby insuring all information is accurate between client and hotel staff. 9. Coordinate and participate in target market trade shows and sales blitzes. 10. Conduct competitive analysis and maintain competitor files in order to be able to compete successfully. 11. Maintain good rapport with local civic groups and companies. 12. Other duties as assigned.
Job Skills: 1. Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). 2. Ability to exercise excellent communication, presentation, organization, time management and listening skills. 3. Ability to use analytical skills for measuring business potential and value to the hotel.
Mitchell Cruz
Team D
Double Tree by Hilton-Del Mar CA
San Diego, CA, USA
JOB DESCRIPTION Job Title: Night Auditor Department: Front Desk Company: Dimension Development Reports To: Front Office/Operations
Manager Supervises: N/A Job Description Date: May 1, 2014
Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports.
Job Responsibilities: 1. Perform all audit procedures as set forth by the Hotel and company, on a daily basis. 2. Verify the status of all wake-up call requests and ensure they are properly handled. 3. Balance all cash receipts and work performed during the audit shift. Make deposits of cash. 4. Prepare the front office for the "A" shift and reset days business. 5. Act as a Guest Service representative and manager on duty during the night time hours. 6. Act as PBX operator during the audit shift. 7. Attend and actively participate in all front office meetings. 8. Participate in all training and cross training programs. 9. Take the initiative to greet guests in a friendly and warm manner. 10. Other duties as assigned.
Job Skills: 1. Understand and use math concepts in order to design a financial or economic system. 2. Work math problems quickly and accurately. 3. Understand and use computers and related equipment. 4. Speak and write clearly to report financial information.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None required Licenses/Certifications None required
Mitchell Cruz
Team D
Jun 18, 2018
Full time
JOB DESCRIPTION Job Title: Night Auditor Department: Front Desk Company: Dimension Development Reports To: Front Office/Operations
Manager Supervises: N/A Job Description Date: May 1, 2014
Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports.
Job Responsibilities: 1. Perform all audit procedures as set forth by the Hotel and company, on a daily basis. 2. Verify the status of all wake-up call requests and ensure they are properly handled. 3. Balance all cash receipts and work performed during the audit shift. Make deposits of cash. 4. Prepare the front office for the "A" shift and reset days business. 5. Act as a Guest Service representative and manager on duty during the night time hours. 6. Act as PBX operator during the audit shift. 7. Attend and actively participate in all front office meetings. 8. Participate in all training and cross training programs. 9. Take the initiative to greet guests in a friendly and warm manner. 10. Other duties as assigned.
Job Skills: 1. Understand and use math concepts in order to design a financial or economic system. 2. Work math problems quickly and accurately. 3. Understand and use computers and related equipment. 4. Speak and write clearly to report financial information.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None required Licenses/Certifications None required
Mitchell Cruz
Team D
Double Tree by Hilton-Del Mar CA
San Diego, CA, USA
JOB DESCRIPTION Job Title: Director of Catering Department: Sales Company: Dimension Development Reports To: Director of Sales Supervises: Catering Manager, Admin Assistant Catering Job Description Date: May 1, 2014
Job Purpose: Generation of budgeted top line catering revenue for the hotel through revenue maximization and profit.
Job Responsibilities: 1. Lead, train & mentor catering staff including hiring, coaching development, performing evaluations, disciplinary actions and terminations. 2. Develop marketing plans and evaluate trends to modify strategies that will enhance revenues effectively. Assist in the production of annual hotel business plan. 3. Drive all catering revenues. Ensure the quarterly and annual revenue goals are achieved for the hotel. 4. Maintain a close working relationship with the Director of Food & Beverage, Chef and Banquet Manager. 5. Direct the catering sales effort to ensure revenue maximization with a working knowledge of food & beverage compositions and an understanding of kitchen and banquet service procedures. 6. Ensure that hotel credit procedures and audit guidelines are followed. 7. Maintain good rapport with local civic groups and companies. 8. Ensure quality standards are met in areas of customer service and satisfaction. 9. Use leadership skills in Banquet Event Order Meetings, Pre- and Post-Conference Meetings, Sales Meetings, etc. 10. Other duties as assigned.
Job Skills: 1. Have computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). 2. Exercise excellent communication, presentation, organization, time management and listening skills. 3. Use analytical skills for measuring business potential and value to the hotel. 4. Interact with all levels of customers and hotel management.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education Bachelors Degree in Business Administration, Marketing, or a related field Experience Minimum 3 years banquet or meeting planner experience, or the equivalent industry experience; OR, an equivalent combination of education and experience. Licenses/Certifications None required
Mitchell Cruz
Team D
Jun 18, 2018
Full time
JOB DESCRIPTION Job Title: Director of Catering Department: Sales Company: Dimension Development Reports To: Director of Sales Supervises: Catering Manager, Admin Assistant Catering Job Description Date: May 1, 2014
Job Purpose: Generation of budgeted top line catering revenue for the hotel through revenue maximization and profit.
Job Responsibilities: 1. Lead, train & mentor catering staff including hiring, coaching development, performing evaluations, disciplinary actions and terminations. 2. Develop marketing plans and evaluate trends to modify strategies that will enhance revenues effectively. Assist in the production of annual hotel business plan. 3. Drive all catering revenues. Ensure the quarterly and annual revenue goals are achieved for the hotel. 4. Maintain a close working relationship with the Director of Food & Beverage, Chef and Banquet Manager. 5. Direct the catering sales effort to ensure revenue maximization with a working knowledge of food & beverage compositions and an understanding of kitchen and banquet service procedures. 6. Ensure that hotel credit procedures and audit guidelines are followed. 7. Maintain good rapport with local civic groups and companies. 8. Ensure quality standards are met in areas of customer service and satisfaction. 9. Use leadership skills in Banquet Event Order Meetings, Pre- and Post-Conference Meetings, Sales Meetings, etc. 10. Other duties as assigned.
Job Skills: 1. Have computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). 2. Exercise excellent communication, presentation, organization, time management and listening skills. 3. Use analytical skills for measuring business potential and value to the hotel. 4. Interact with all levels of customers and hotel management.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education Bachelors Degree in Business Administration, Marketing, or a related field Experience Minimum 3 years banquet or meeting planner experience, or the equivalent industry experience; OR, an equivalent combination of education and experience. Licenses/Certifications None required
Mitchell Cruz
Team D
JOB DESCRIPTION Job Title: Complimentary Services Utility Department: Complimentary Company: Dimension Development Reports To: Complimentary Services Supervisor Supervises: N/A Job Description Date: May 1, 2014
Job Purpose: To assist in the presentation of the Complimentary Breakfast by obtaining complimentary breakfast supplies, clearing away dirty dishes, water glasses and coffee cups, wiping off tables, restocking and cleaning breakfast buffet, etc.
Job Responsibilities: 1. Maintains a clean and organized dish breakdown area with clean china, silver, glassware and utensils. 2. Maintains an ample amount of ice in ice bin. Restock glasses, cups, plates, napkins, and trays. 3. Removes water glasses and coffee cups upon request of user. 4. Cleans tables, wipes down salt and pepper shakers, etc. 5. Sets up tables for breakfast customers. 6. Maintains bus stands in a neat and organized manner. 7. Takes the initiative to greet guests in a friendly and warm manner. 8. Other duties as assigned.
Job Skills: 1. Understand simple instructions. 2. Learn simple procedures and techniques. 3. Perform routine work or the same task over and over again. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education High school diploma required Experience None required Licenses/Certifications N/A
Mitchell Cruz
Team D
Jun 18, 2018
Full time
JOB DESCRIPTION Job Title: Complimentary Services Utility Department: Complimentary Company: Dimension Development Reports To: Complimentary Services Supervisor Supervises: N/A Job Description Date: May 1, 2014
Job Purpose: To assist in the presentation of the Complimentary Breakfast by obtaining complimentary breakfast supplies, clearing away dirty dishes, water glasses and coffee cups, wiping off tables, restocking and cleaning breakfast buffet, etc.
Job Responsibilities: 1. Maintains a clean and organized dish breakdown area with clean china, silver, glassware and utensils. 2. Maintains an ample amount of ice in ice bin. Restock glasses, cups, plates, napkins, and trays. 3. Removes water glasses and coffee cups upon request of user. 4. Cleans tables, wipes down salt and pepper shakers, etc. 5. Sets up tables for breakfast customers. 6. Maintains bus stands in a neat and organized manner. 7. Takes the initiative to greet guests in a friendly and warm manner. 8. Other duties as assigned.
Job Skills: 1. Understand simple instructions. 2. Learn simple procedures and techniques. 3. Perform routine work or the same task over and over again. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education High school diploma required Experience None required Licenses/Certifications N/A
Mitchell Cruz
Team D
JOB DESCRIPTION Job Title: Room Attendant Department: Housekeeping Company: Dimension Development Reports To: Executive Housekeeper Supervises: N/A Job Description Date: May 1, 2014 Job Purpose:
To maintain cleanliness of all spaces within the hotel. Job Responsibilities: 1. Make beds in guest rooms. 2. Replenish supplies such as drinking glasses, writing supplies and bathroom supplies in guest rooms. 3. Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas. 4. Clean rugs, carpets, upholstered furniture and draperies, using vacuum cleaner. 5. Dust furniture and equipment. 6. Polish metalwork, such as fixtures and fittings. 7. Wash walls, ceilings, woodwork, windows, door panels, and sills. 8. Empty wastebaskets, and empties and cleans ashtrays 9. Transport trash and waste to disposal area. 10. Replace light bulbs. 11. Other duties as assigned.
Job Skills: 1. Ability to carry out specific oral or written instructions, frequently following a simple routine. 2. Ability to perform repetitive actions consistently.
Mitchell Cruz
Team D
Jun 18, 2018
Full time
JOB DESCRIPTION Job Title: Room Attendant Department: Housekeeping Company: Dimension Development Reports To: Executive Housekeeper Supervises: N/A Job Description Date: May 1, 2014 Job Purpose:
To maintain cleanliness of all spaces within the hotel. Job Responsibilities: 1. Make beds in guest rooms. 2. Replenish supplies such as drinking glasses, writing supplies and bathroom supplies in guest rooms. 3. Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas. 4. Clean rugs, carpets, upholstered furniture and draperies, using vacuum cleaner. 5. Dust furniture and equipment. 6. Polish metalwork, such as fixtures and fittings. 7. Wash walls, ceilings, woodwork, windows, door panels, and sills. 8. Empty wastebaskets, and empties and cleans ashtrays 9. Transport trash and waste to disposal area. 10. Replace light bulbs. 11. Other duties as assigned.
Job Skills: 1. Ability to carry out specific oral or written instructions, frequently following a simple routine. 2. Ability to perform repetitive actions consistently.
Mitchell Cruz
Team D
Job Title: Director of Catering
Department: Sales Company: Dimension Development
Reports To: Director of Sales
Supervises: Catering Manager, Admin Assistant Catering
Job Purpose:
Generation of budgeted top line catering revenue for the hotel through revenue maximization and profit.
Job Responsibilities:
1. Lead, train & mentor catering staff including hiring, coaching development, performing evaluations, disciplinary actions and terminations.
2. Develop marketing plans and evaluate trends to modify strategies that will enhance revenues effectively. Assist in the production of annual hotel business plan.
3. Drive all catering revenues. Ensure the quarterly and annual revenue goals are achieved for the hotel.
4. Maintain a close working relationship with the Director of Food & Beverage, Chef and Banquet Manager.
5. Direct the catering sales effort to ensure revenue maximization with a working knowledge of food & beverage compositions and an understanding of kitchen and banquet service procedures.
6. Ensure that hotel credit procedures and audit guidelines are followed.
7. Maintain good rapport with local civic groups and companies.
8. Ensure quality standards are met in areas of customer service and satisfaction.
9. Use leadership skills in Banquet Event Order Meetings, Pre- and Post-Conference Meetings, Sales Meetings, etc.
10. Other duties as assigned.
Job Skills:
1. Have computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
2. Exercise excellent communication, presentation, organization, time management and listening skills.
3. Use analytical skills for measuring business potential and value to the hotel.
4. Interact with all levels of customers and hotel management.
Job Qualifications :
Describe the minimum qualifications needed to complete the job responsibilities.
Education Bachelors Degree in Business Administration, Marketing, or a related field
Experience Minimum 3 years banquet or meeting planner experience, or the equivalent industry experience; OR, an equivalent combination of education and experience.
Licenses/Certifications None required
Jiro Yamamoto
Team D
Jun 18, 2018
Full time
Job Title: Director of Catering
Department: Sales Company: Dimension Development
Reports To: Director of Sales
Supervises: Catering Manager, Admin Assistant Catering
Job Purpose:
Generation of budgeted top line catering revenue for the hotel through revenue maximization and profit.
Job Responsibilities:
1. Lead, train & mentor catering staff including hiring, coaching development, performing evaluations, disciplinary actions and terminations.
2. Develop marketing plans and evaluate trends to modify strategies that will enhance revenues effectively. Assist in the production of annual hotel business plan.
3. Drive all catering revenues. Ensure the quarterly and annual revenue goals are achieved for the hotel.
4. Maintain a close working relationship with the Director of Food & Beverage, Chef and Banquet Manager.
5. Direct the catering sales effort to ensure revenue maximization with a working knowledge of food & beverage compositions and an understanding of kitchen and banquet service procedures.
6. Ensure that hotel credit procedures and audit guidelines are followed.
7. Maintain good rapport with local civic groups and companies.
8. Ensure quality standards are met in areas of customer service and satisfaction.
9. Use leadership skills in Banquet Event Order Meetings, Pre- and Post-Conference Meetings, Sales Meetings, etc.
10. Other duties as assigned.
Job Skills:
1. Have computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
2. Exercise excellent communication, presentation, organization, time management and listening skills.
3. Use analytical skills for measuring business potential and value to the hotel.
4. Interact with all levels of customers and hotel management.
Job Qualifications :
Describe the minimum qualifications needed to complete the job responsibilities.
Education Bachelors Degree in Business Administration, Marketing, or a related field
Experience Minimum 3 years banquet or meeting planner experience, or the equivalent industry experience; OR, an equivalent combination of education and experience.
Licenses/Certifications None required
Jiro Yamamoto
Team D
Department: Sales
Company: Dimension Development
Reports To: Director of Sales or Director of Catering
Supervises: N/A
Job Purpose:
Generation of top line catering revenue for the hotel by maximizing all revenue potential and up-selling additional events/amenities, whenever possible, to build additional revenues.
Job Responsibilities:
1. Handle and follow up on inquiries for small meetings/events with or without guestrooms. Follow up on leads by qualifying the customer’s needs and dates for the event to determine if the business is a good fit for the property.
2. Negotiate contracts and banquet event orders (BEO). Identify and price customer needs for the event, up- selling where possible, and closing the sale with the customer, collecting the customer deposit and signature on the BEO.
3. Communicate group details/changes to all hotel departments, coordinating customer’s needs with other property business and activities to ensure customer’s expectations are met and the property operates efficiently.
4. Present potential business at Driver Meetings to determine best mix of customers for hotel to attain budgeted revenues. Conduct meetings with client and hotel staff to ensure each event meets client’s expectations.
5. Finalize and detail catering plans for groups contracted by assigned sales manager. Completely orchestrates these functions on-site or off-site. Empowered to do whatever it takes to solve problems.
6. Prospect for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc.
7. Monitor blocked space to ensure group is meeting their contractual obligations. Initiate release of blocked space on cut-off date to allow sale of these rooms to other customers.
8. Maintain account files in software system, ensuring accurate communication between client and hotel staff.
9. Other duties as assigned.
Job Skills:
1. Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). Use knowledge of Word, Excel, Internet, Delphi and Meeting Matrix or a similar system.
2. Exercise excellent communication, presentation, organization, time management, listening, and math skills.
3. Use analytical skills for measuring business potential and value to the hotel.
4. Maintain contact and event information and follow procedures for submitting sales contracts.
5. Read and interpret documents and to write routine reports and correspondence.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Education: Bachelors Degree in Business, Management, Marketing or related field
Experience: Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts; OR, an equivalent combination of education and experience.
Licenses/Certifications: Must possess a valid driver’s license and reliable transportation to drive to appointments.
Jiro Yamamoto
Team D
Jun 18, 2018
Full time
Department: Sales
Company: Dimension Development
Reports To: Director of Sales or Director of Catering
Supervises: N/A
Job Purpose:
Generation of top line catering revenue for the hotel by maximizing all revenue potential and up-selling additional events/amenities, whenever possible, to build additional revenues.
Job Responsibilities:
1. Handle and follow up on inquiries for small meetings/events with or without guestrooms. Follow up on leads by qualifying the customer’s needs and dates for the event to determine if the business is a good fit for the property.
2. Negotiate contracts and banquet event orders (BEO). Identify and price customer needs for the event, up- selling where possible, and closing the sale with the customer, collecting the customer deposit and signature on the BEO.
3. Communicate group details/changes to all hotel departments, coordinating customer’s needs with other property business and activities to ensure customer’s expectations are met and the property operates efficiently.
4. Present potential business at Driver Meetings to determine best mix of customers for hotel to attain budgeted revenues. Conduct meetings with client and hotel staff to ensure each event meets client’s expectations.
5. Finalize and detail catering plans for groups contracted by assigned sales manager. Completely orchestrates these functions on-site or off-site. Empowered to do whatever it takes to solve problems.
6. Prospect for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc.
7. Monitor blocked space to ensure group is meeting their contractual obligations. Initiate release of blocked space on cut-off date to allow sale of these rooms to other customers.
8. Maintain account files in software system, ensuring accurate communication between client and hotel staff.
9. Other duties as assigned.
Job Skills:
1. Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). Use knowledge of Word, Excel, Internet, Delphi and Meeting Matrix or a similar system.
2. Exercise excellent communication, presentation, organization, time management, listening, and math skills.
3. Use analytical skills for measuring business potential and value to the hotel.
4. Maintain contact and event information and follow procedures for submitting sales contracts.
5. Read and interpret documents and to write routine reports and correspondence.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Education: Bachelors Degree in Business, Management, Marketing or related field
Experience: Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts; OR, an equivalent combination of education and experience.
Licenses/Certifications: Must possess a valid driver’s license and reliable transportation to drive to appointments.
Jiro Yamamoto
Team D
Department: Front Desk/Guest Services
Company: Dimension Development
Reports To: Front Office Manager
Supervises: Guest Services Representatives
Job Purpose:
To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.
Job Responsibilities:
1. Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
2. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
3. Keep records of room availability and guests’ accounts. May make, confirm and cancel reservations for guests.
4. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
5. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
6. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
7. Take the initiative to greet guests in a friendly and warm manner.
8. Take responsibility for assigned employees in the absence of the Department Manager, assign work, and ensure proper performance of assigned employees.
9. May make restaurant, transportation or entertainment reservations for guests; may deposit guests’ valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
10. Other duties as assigned.
Job Skills :
1. Speak clearly and listen carefully.
2. Use personal judgment and specialized knowledge to give information to people.
3. Communicate well with many different kinds of people.
4. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
5. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Job Qualifications:
Education HS Diploma or equivalent.
Experience Minimum 1 year guest services, general office, accounts receivable or customer service experience; OR an equivalent combination.
Licenses/Certifications N/A
Jiro Yamamoto
Team D
Jun 18, 2018
Full time
Department: Front Desk/Guest Services
Company: Dimension Development
Reports To: Front Office Manager
Supervises: Guest Services Representatives
Job Purpose:
To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.
Job Responsibilities:
1. Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
2. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
3. Keep records of room availability and guests’ accounts. May make, confirm and cancel reservations for guests.
4. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
5. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
6. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
7. Take the initiative to greet guests in a friendly and warm manner.
8. Take responsibility for assigned employees in the absence of the Department Manager, assign work, and ensure proper performance of assigned employees.
9. May make restaurant, transportation or entertainment reservations for guests; may deposit guests’ valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
10. Other duties as assigned.
Job Skills :
1. Speak clearly and listen carefully.
2. Use personal judgment and specialized knowledge to give information to people.
3. Communicate well with many different kinds of people.
4. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
5. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Job Qualifications:
Education HS Diploma or equivalent.
Experience Minimum 1 year guest services, general office, accounts receivable or customer service experience; OR an equivalent combination.
Licenses/Certifications N/A
Jiro Yamamoto
Team D
Double Tree by Hilton-Del Mar CA
San Diego, CA, USA
JOB DESCRIPTION Job Title: Lounge Server Department: Restaurant Company: Dimension Development Reports To: Lounge Manager Supervises: N/A Job Description Date: May 1, 2014 Job
Purpose: To serve alcoholic beverages to patrons in lounges, at banquet functions, and on occasion in restaurants.
Job Responsibilities: 1. Take orders from customers. 2. Serve shots (jiggers) for consumption within the establishment. 3. Serve bottled beer or draws draught beer from kegs. 4. Serve mixed alcoholic beverages. 5. Sell unopened bottles of alcoholic and nonalcoholic beverages to be taken from premises when licensed for sale of packaged goods. 6. Receive payment for amount of sale and makes change. 7. Report to work for scheduled shift, on time and in uniform in accordance with company policy. 8. Know and comply with all company policies and procedures pertaining to this position and its duties. 9. Take the initiative to greet guests in a friendly and warm manner. 10. Other duties as assigned.
Job Skills: 1. Use arithmetic to total costs and make change. 2. Talk with different kinds of people to find out what services they want and to give them information. 3. Stand or walk for varying lengths of time, sometimes for long periods. 4. Move fingers and hands easily and quickly to handle things like dishes, money and merchandise. 5. Lift and carry things like heavy trays.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None required
Licenses/Certifications N/A Management Activities: Check all that apply Interview, select and train associates Set and adjust associates rates of pay and hours of work Direct the work of associates Appraise associates productivity and efficiency for purpose of recommending promotions or other changes in status Handle associate complaints Discipline associates Plan the work Determine the techniques to be used Apportion the work among associates Determine types of materials, supplies, machinery, equipment/tools used or merchandise to be bought, stocked & sold Control the flow and distribution of materials or merchandise and supplies Provide for the safety and security of the employees or the property Plan and control the budget Monitor or implement legal compliance measures Customarily and regularly direct the work of at least 2 or more full-time associates or their equivalent (1 full-time associate at 40 and 2 half-time associates at 20 hours each, are equivalent to 2 full-time associates). Authority to hire or fire other associates, or makes suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other associates are given particular weight.
Discretion & Independent Judgment: Answer all questions and provide multiple specific examples. Question Answer (If yes, give multiple examples) Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices? No Does this position have authority to commit the employer in matters that have significant financial impact? No Does this position have authority to waive or deviate from established policies and procedures without prior approval? No Does this position have authority to negotiate and bind the company on significant matters? No Is this position involved in planning long or short-term business objectives? No Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances? No Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed? No Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
Working Conditions: Indicate the environmental aspects of the job. Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 10 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others. Additional physical & visual requirements (check all that apply) Additional working conditions (check all that apply) Identify and distinguish colors Outdoor weather conditions X Stand for long periods of time Extreme cold (non-weather) X Walk extended distances Extreme heat (non-weather) X Lift/carry 6-25 lbs. Wet or humid conditions Lift/carry 26-50 lbs. Near moving or mechanical parts Lift/carry over 50 lbs. On high precarious places Reach hands and arms in any direction With fumes or airborne particles Kneel and/or stoop repeatedly Near toxic or caustic chemicals X Able to work overtime and/or irregular hours Near risk of electrical shock X Near loud noises In areas of strong vibration
Mitchell Cruz
Team D
Jun 18, 2018
Full time
JOB DESCRIPTION Job Title: Lounge Server Department: Restaurant Company: Dimension Development Reports To: Lounge Manager Supervises: N/A Job Description Date: May 1, 2014 Job
Purpose: To serve alcoholic beverages to patrons in lounges, at banquet functions, and on occasion in restaurants.
Job Responsibilities: 1. Take orders from customers. 2. Serve shots (jiggers) for consumption within the establishment. 3. Serve bottled beer or draws draught beer from kegs. 4. Serve mixed alcoholic beverages. 5. Sell unopened bottles of alcoholic and nonalcoholic beverages to be taken from premises when licensed for sale of packaged goods. 6. Receive payment for amount of sale and makes change. 7. Report to work for scheduled shift, on time and in uniform in accordance with company policy. 8. Know and comply with all company policies and procedures pertaining to this position and its duties. 9. Take the initiative to greet guests in a friendly and warm manner. 10. Other duties as assigned.
Job Skills: 1. Use arithmetic to total costs and make change. 2. Talk with different kinds of people to find out what services they want and to give them information. 3. Stand or walk for varying lengths of time, sometimes for long periods. 4. Move fingers and hands easily and quickly to handle things like dishes, money and merchandise. 5. Lift and carry things like heavy trays.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None required
Licenses/Certifications N/A Management Activities: Check all that apply Interview, select and train associates Set and adjust associates rates of pay and hours of work Direct the work of associates Appraise associates productivity and efficiency for purpose of recommending promotions or other changes in status Handle associate complaints Discipline associates Plan the work Determine the techniques to be used Apportion the work among associates Determine types of materials, supplies, machinery, equipment/tools used or merchandise to be bought, stocked & sold Control the flow and distribution of materials or merchandise and supplies Provide for the safety and security of the employees or the property Plan and control the budget Monitor or implement legal compliance measures Customarily and regularly direct the work of at least 2 or more full-time associates or their equivalent (1 full-time associate at 40 and 2 half-time associates at 20 hours each, are equivalent to 2 full-time associates). Authority to hire or fire other associates, or makes suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other associates are given particular weight.
Discretion & Independent Judgment: Answer all questions and provide multiple specific examples. Question Answer (If yes, give multiple examples) Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices? No Does this position have authority to commit the employer in matters that have significant financial impact? No Does this position have authority to waive or deviate from established policies and procedures without prior approval? No Does this position have authority to negotiate and bind the company on significant matters? No Is this position involved in planning long or short-term business objectives? No Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances? No Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed? No Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
Working Conditions: Indicate the environmental aspects of the job. Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 10 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others. Additional physical & visual requirements (check all that apply) Additional working conditions (check all that apply) Identify and distinguish colors Outdoor weather conditions X Stand for long periods of time Extreme cold (non-weather) X Walk extended distances Extreme heat (non-weather) X Lift/carry 6-25 lbs. Wet or humid conditions Lift/carry 26-50 lbs. Near moving or mechanical parts Lift/carry over 50 lbs. On high precarious places Reach hands and arms in any direction With fumes or airborne particles Kneel and/or stoop repeatedly Near toxic or caustic chemicals X Able to work overtime and/or irregular hours Near risk of electrical shock X Near loud noises In areas of strong vibration
Mitchell Cruz
Team D
Duties
Provide excellent customer service to the client, its associates and facilities personnel
Patrol assigned post on foot to maintain visibility and observe possible unusual, unwanted or criminal activity
Investigate and report maintenance and safety conditions which might endanger client, its associates or public safety, including fires, evacuations, hazardous situations, or other facility related events; provide back up to client personnel as needed
Respond to all requests for assistance relayed by Supervisor or client; complete various company or client assignments as required; submit reports to superior officer
Responsible for ensuring that all employees, suppliers, and visitors on company property have proper company issued identification
Ensure that the client, its associates, and facility personnel are provided with a safe and professional work environment
Requirements
Background Check (FBI & DOJ)
Employment Reference Check
Valid Driver License (DMV Check)
Drug Screening
High School Diploma
Valid Guard Card License
Valid Firearm Permit (not required to start)
Chemical Agent Certification (not required to start)
Baton Permit (not required to start)
Gary Munson
Team C
Jun 13, 2018
Full time
Duties
Provide excellent customer service to the client, its associates and facilities personnel
Patrol assigned post on foot to maintain visibility and observe possible unusual, unwanted or criminal activity
Investigate and report maintenance and safety conditions which might endanger client, its associates or public safety, including fires, evacuations, hazardous situations, or other facility related events; provide back up to client personnel as needed
Respond to all requests for assistance relayed by Supervisor or client; complete various company or client assignments as required; submit reports to superior officer
Responsible for ensuring that all employees, suppliers, and visitors on company property have proper company issued identification
Ensure that the client, its associates, and facility personnel are provided with a safe and professional work environment
Requirements
Background Check (FBI & DOJ)
Employment Reference Check
Valid Driver License (DMV Check)
Drug Screening
High School Diploma
Valid Guard Card License
Valid Firearm Permit (not required to start)
Chemical Agent Certification (not required to start)
Baton Permit (not required to start)
Gary Munson
Team C
Vacancy Questions Preview
Grade: 05
1 GS-5 Choose one answer that best describes your experience, education or combination of education and experience as related to the basic qualification requirements for this position. Answer to this question is required
I have at least one year of specialized experience that has equipped me with the particular knowledge, skills and abilities to successfully perform the duties of the position. This experience is related to the work of the position and equivalent to at least the GS-04 level in the Federal service as described below.
I have completed four full years of education above high school level
I have a combination of post-high school education and specialized experience that meets 100% of the qualification requirements for this position
I do not meet any of the requirements described above
Grade: All Grades
1 Do you possess a typing skill of at least 40 wpm? Answer to this question is required
Yes
No
2 Select the response that best describes your experience in organizing and prioritizing work. Answer to this question is required
I prioritize my work and coordinate with others on requirements and deadlines in 5 or more major office functions (such as correspondence preparation, travel arrangements, requisitions, special projects) to assure that work deadlines are met and work is completed satisfactorily.
I prioritize my work and coordinate with others on requirements and deadlines in 3 to 4 major office functions (such as correspondence preparation, travel arrangements, requisitions, special projects) to assure that work deadlines are met and work is completed satisfactorily.
I prioritize my work and coordinate with others on requirements and deadlines in 1 to 2 major office functions (such as correspondence preparation, travel arrangements, requisitions, special projects) to assure that work deadlines are met and work is completed satisfactorily.
I have limited experience in prioritizing and coordinating my work to meet office requirements and deadlines.
3 Select the response that best describes your experience interpreting and adapting guidelines (such as regulations, reference materials, and supervisor's policies) which have gaps in specificity or not completely applicable, and using judgment and ingenuity to complete various work assignments. Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task but have not yet performed it on the job.
I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures.
I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task.
4 Select the response that best describes your experience retrieving program information using an automated system to determine the status of reports and/or tasks. Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task but have not yet performed it on the job.
I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures.
I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task.
5 Please select the choice(s) below that demonstrates your ability to communicate orally. Answer to this question is required
Experience as a receptionist or answering the telephone
Experience serving as a point of contact for other clerical personnel on procedural matters
Experience serving as a liaison in which contact is made with a variety of individuals for the purpose of conveying information
Experience responding to inquiries or requests for information
Experience explaining non-technical information
Experience contacting others to obtain information
None of the above
6 Identify the office functions you performed in your work experience. Answer to this question is required
Make travel arrangements
Review and enter time card information for payroll purposes
Maintain office files
Route and distribute incoming mail
Process out-going mail
Monitor training program (complete forms, issue evaluations)
Greet visitors
Review correspondence prepared by others
Type documents from rough draft into final product
Process travel vouchers to reimburse travel expenses
Edit documents for grammar, spelling, punctuation, and sentence structure
File documents and regulatory guidance
Refer customers to the correct employee for assistance
None of the above
7 Select the response that best describes your experience working with worksheets, forms or records that require attention to detail in accurately transferring and recording numeric, alphanumeric and written data from such documents into databases or electronic forms. Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task but have not yet performed it on the job.
I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures.
I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task.
8 Select the response(s) that describe your experience with a travel program in which you have provided technical guidance to managers and employees. Answer to this question is required
Prepared Specific Travel Authorizations
Prepared Limited Open Travel Authorizations
Performed audits of travel vouchers prior to payment
Planned itineraries
Performed cost comparisons
Made travel reservations using an Online Booking Engine (OBE)
Researched and applied Federal Travel Regulations (FTR)
Counseled new employees on relocation (Permanent Change of Station) entitlements
None of the above
9 Select the response that best describes your ability to use a personal computer and software applications to prepare tables, graphs, illustrations, and maintain computer data records. Answer to this question is required
I have experience using a personal computer for receiving and sending electronic mail; data entry, etc.
I have experience using a personal computer for basic work correspondence; electronic mail; entry of data into data bases, etc.
I have experience using a personal computer for preparation of simple reports; basic work correspondence; electronic mail; entry of data into data bases, etc
I have experience using a personal computer for preparation of reports, including simple tables; correspondence; maintenance of data bases/records; electronic mail; etc.
I have experience using a personal computer for a variety of purposes such as preparation of reports, including charts and graphs; gathering and compiling data from reports, computer data bases and library research; work correspondence; research; maintenance and updating of data bases/records (including entry of analytical data); electronic mail, etc.
None of the above.
10 Select the office equipment you have routinely used. Answer to this question is required
Fax machine
Photocopy machine
Calculator
Typewriter
Postage meter
Scanner
Personal computer
None of the above
11 Have you received an employee performance appraisal rating in the previous 12 months? Answer to this question is required
Yes
11.1 Indicate who officially rated your performance (e.g., immediate supervisor, 2nd level supervisor, acting supervisor, etc.). Also, indicate your rating in terms of the performance system (e.g., 3 level rating out of a 5-tier system; 2 level rating out of a 3-tier system; Pass rating out of a Pass/Fail system). Maximum length of 250 characters.
No
12 In the last three years, have you been recognized for your performance, accomplishments, and/or contributions at work? Answer to this question is required
Yes
12.1 Indicate the type of recognition received (e.g., monetary award, time off award, safety award, plaque, etc.), for what purpose, and from whom (e.g., supervisor, co-worker, community or government official). Maximum length of 250 characters.
No
Jun 11, 2018
Full time
Vacancy Questions Preview
Grade: 05
1 GS-5 Choose one answer that best describes your experience, education or combination of education and experience as related to the basic qualification requirements for this position. Answer to this question is required
I have at least one year of specialized experience that has equipped me with the particular knowledge, skills and abilities to successfully perform the duties of the position. This experience is related to the work of the position and equivalent to at least the GS-04 level in the Federal service as described below.
I have completed four full years of education above high school level
I have a combination of post-high school education and specialized experience that meets 100% of the qualification requirements for this position
I do not meet any of the requirements described above
Grade: All Grades
1 Do you possess a typing skill of at least 40 wpm? Answer to this question is required
Yes
No
2 Select the response that best describes your experience in organizing and prioritizing work. Answer to this question is required
I prioritize my work and coordinate with others on requirements and deadlines in 5 or more major office functions (such as correspondence preparation, travel arrangements, requisitions, special projects) to assure that work deadlines are met and work is completed satisfactorily.
I prioritize my work and coordinate with others on requirements and deadlines in 3 to 4 major office functions (such as correspondence preparation, travel arrangements, requisitions, special projects) to assure that work deadlines are met and work is completed satisfactorily.
I prioritize my work and coordinate with others on requirements and deadlines in 1 to 2 major office functions (such as correspondence preparation, travel arrangements, requisitions, special projects) to assure that work deadlines are met and work is completed satisfactorily.
I have limited experience in prioritizing and coordinating my work to meet office requirements and deadlines.
3 Select the response that best describes your experience interpreting and adapting guidelines (such as regulations, reference materials, and supervisor's policies) which have gaps in specificity or not completely applicable, and using judgment and ingenuity to complete various work assignments. Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task but have not yet performed it on the job.
I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures.
I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task.
4 Select the response that best describes your experience retrieving program information using an automated system to determine the status of reports and/or tasks. Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task but have not yet performed it on the job.
I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures.
I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task.
5 Please select the choice(s) below that demonstrates your ability to communicate orally. Answer to this question is required
Experience as a receptionist or answering the telephone
Experience serving as a point of contact for other clerical personnel on procedural matters
Experience serving as a liaison in which contact is made with a variety of individuals for the purpose of conveying information
Experience responding to inquiries or requests for information
Experience explaining non-technical information
Experience contacting others to obtain information
None of the above
6 Identify the office functions you performed in your work experience. Answer to this question is required
Make travel arrangements
Review and enter time card information for payroll purposes
Maintain office files
Route and distribute incoming mail
Process out-going mail
Monitor training program (complete forms, issue evaluations)
Greet visitors
Review correspondence prepared by others
Type documents from rough draft into final product
Process travel vouchers to reimburse travel expenses
Edit documents for grammar, spelling, punctuation, and sentence structure
File documents and regulatory guidance
Refer customers to the correct employee for assistance
None of the above
7 Select the response that best describes your experience working with worksheets, forms or records that require attention to detail in accurately transferring and recording numeric, alphanumeric and written data from such documents into databases or electronic forms. Answer to this question is required
I have not had education, training or experience in performing this task.
I have completed formal education or training in performing this task but have not yet performed it on the job.
I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures.
I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task.
8 Select the response(s) that describe your experience with a travel program in which you have provided technical guidance to managers and employees. Answer to this question is required
Prepared Specific Travel Authorizations
Prepared Limited Open Travel Authorizations
Performed audits of travel vouchers prior to payment
Planned itineraries
Performed cost comparisons
Made travel reservations using an Online Booking Engine (OBE)
Researched and applied Federal Travel Regulations (FTR)
Counseled new employees on relocation (Permanent Change of Station) entitlements
None of the above
9 Select the response that best describes your ability to use a personal computer and software applications to prepare tables, graphs, illustrations, and maintain computer data records. Answer to this question is required
I have experience using a personal computer for receiving and sending electronic mail; data entry, etc.
I have experience using a personal computer for basic work correspondence; electronic mail; entry of data into data bases, etc.
I have experience using a personal computer for preparation of simple reports; basic work correspondence; electronic mail; entry of data into data bases, etc
I have experience using a personal computer for preparation of reports, including simple tables; correspondence; maintenance of data bases/records; electronic mail; etc.
I have experience using a personal computer for a variety of purposes such as preparation of reports, including charts and graphs; gathering and compiling data from reports, computer data bases and library research; work correspondence; research; maintenance and updating of data bases/records (including entry of analytical data); electronic mail, etc.
None of the above.
10 Select the office equipment you have routinely used. Answer to this question is required
Fax machine
Photocopy machine
Calculator
Typewriter
Postage meter
Scanner
Personal computer
None of the above
11 Have you received an employee performance appraisal rating in the previous 12 months? Answer to this question is required
Yes
11.1 Indicate who officially rated your performance (e.g., immediate supervisor, 2nd level supervisor, acting supervisor, etc.). Also, indicate your rating in terms of the performance system (e.g., 3 level rating out of a 5-tier system; 2 level rating out of a 3-tier system; Pass rating out of a Pass/Fail system). Maximum length of 250 characters.
No
12 In the last three years, have you been recognized for your performance, accomplishments, and/or contributions at work? Answer to this question is required
Yes
12.1 Indicate the type of recognition received (e.g., monetary award, time off award, safety award, plaque, etc.), for what purpose, and from whom (e.g., supervisor, co-worker, community or government official). Maximum length of 250 characters.
No
Responsibilities:
________________________________
* Effectively and efficiently guide students through the VA process
* Respond to and resolve inquiries regarding VA benefits via telephone, email, and in-person; ensure timely and high-quality customer service
* Interpret and ensure compliance with all VA policies and procedures as mandated by Federal and State guidelines
* Provide support to Financial Aid office and other departments regarding VA procedures and student files
* Use VA-Once system and other tools provided by VA to submit and update eligible student enrollment information, including certifications, terminations, amendments, and adjustments
* Accurately maintain and update students’ VA files using ImageNow software and other internal data systems
* Coordinate and track payment and repayment of all funds provided by VA
* Maintain a professional environment conducive to providing the best customer service possible at all times
* Consistently demonstrate excellent verbal and written communication skills
* Perform other duties as assigned by the Associate Director or Director of Financial Aid
Requirements:
* Organization and patience in dealing with multiple requests
* Strong customer service experience in an office environment
* High regard for discretion and attention to detail in relation to private student record information
* Must be able to effectively & professionally service a diverse customer base
* Must be self-starter who is well organized and can handle multiple tasks
* Close attention to detail and comfort in creating and working with Excel reports
* Ability to communicate effectively and professionally both verbally and written
Preferred but not required:
* Knowledge of VA-Once system
* Military experience - either worked for or is a veteran of our US Armed Forces
* Degree (AA or BA)
Benefits:
________________________________
Academy of Art University offers employees health insurance, 401K Plan, paid vacation and holidays, and a commuter program. In addition we offer the following unique advantages: a tuition-free undergraduate class, health & wellness programs, access to University gym/pool & athletic games, and participation in various events such as our film festival, fashion show and gallery auctions.
May 31, 2018
Full time
Responsibilities:
________________________________
* Effectively and efficiently guide students through the VA process
* Respond to and resolve inquiries regarding VA benefits via telephone, email, and in-person; ensure timely and high-quality customer service
* Interpret and ensure compliance with all VA policies and procedures as mandated by Federal and State guidelines
* Provide support to Financial Aid office and other departments regarding VA procedures and student files
* Use VA-Once system and other tools provided by VA to submit and update eligible student enrollment information, including certifications, terminations, amendments, and adjustments
* Accurately maintain and update students’ VA files using ImageNow software and other internal data systems
* Coordinate and track payment and repayment of all funds provided by VA
* Maintain a professional environment conducive to providing the best customer service possible at all times
* Consistently demonstrate excellent verbal and written communication skills
* Perform other duties as assigned by the Associate Director or Director of Financial Aid
Requirements:
* Organization and patience in dealing with multiple requests
* Strong customer service experience in an office environment
* High regard for discretion and attention to detail in relation to private student record information
* Must be able to effectively & professionally service a diverse customer base
* Must be self-starter who is well organized and can handle multiple tasks
* Close attention to detail and comfort in creating and working with Excel reports
* Ability to communicate effectively and professionally both verbally and written
Preferred but not required:
* Knowledge of VA-Once system
* Military experience - either worked for or is a veteran of our US Armed Forces
* Degree (AA or BA)
Benefits:
________________________________
Academy of Art University offers employees health insurance, 401K Plan, paid vacation and holidays, and a commuter program. In addition we offer the following unique advantages: a tuition-free undergraduate class, health & wellness programs, access to University gym/pool & athletic games, and participation in various events such as our film festival, fashion show and gallery auctions.
Cybermedia Technologies (CTEC)
Los Alamitos, CA, USA
CTEC Inc. is seeking a qualified, trained and capable individual to serve as a Family Readiness Support Assistant (FRSA) for Commands within the CA Army National Guard. The ARNG FRSA is assigned to Commands for the purpose of maintaining the continuity and stability of the Family Readiness Groups (FRGs) as units undergo changes in volunteers and leadership. The FRSA(s) will be formally supervised by the contract company, but will receive technical guidance and direction from the Commander or his/her representative and the State Family Program Director (SFPD)
Major responsibilities include (not all inclusive):
Provide training, administrative and logistical support to unit Command leadership team, the Family Readiness Group (volunteers) and the unit’s overall Family Readiness program as provided for by policy and guidance from SFPD.
Maintain and update required appointment memorandums for volunteers and Additional Duty Orders for Family Readiness Liaison.
Track training requirements and completion for FRG volunteers, Family Readiness Liaisons and Command.
Establish, maintain and update telephone trees and email distribution lists and FRG email list in accordance with command/state guidance.
Establish, maintain and update unit FRG newsletter and/or social media page, under guidance of unit Command.
Provide Annual Family Programs Brief for unit service-members and families (per CNGI1800.02).
Assist in establishing and maintaining the units Virtual Family Readiness Group (vFRG) website per Command guidance.
Attend Command meetings per SFPD guidance to gain continuing awareness of BDE/BN command guidance/instruction on unit FRP issues/directions.
Manage overall volunteer utilization of Joint Services Support portal, maintain and update volunteer records and hours.
Disseminate information on resources available to Soldiers and family members promoting quality of life opportunities.
Conduct and document training for FRG volunteers, Command team and family members using standard approved curriculum including REAL, AFTB and state specific training curriculum.
Compile and submit required reports.
Evaluate training effectiveness through assessments of training content.
Complete contract, program and state required training and certifications.
Maintain accurate, clear, timely and concise communication with Family Readiness Volunteers
Qualified candidates must have:
Knowledge of the structure and operations of the Army National Guard and Military Well Being Programs.
Exceptional customer service—good oral and written communication skills ? Proficiently read, write, and understand the English language ? A valid state driver’s license ? Proficiency in Microsoft Office, Word, Excel, Power Point and Database use experience ? Possess or be able to obtain and maintain a security clearance (NACI) *Current clearance recommended ? High School Diploma or Equivalent (GED)
Natasha Glynn
Team B
May 29, 2018
Full time
CTEC Inc. is seeking a qualified, trained and capable individual to serve as a Family Readiness Support Assistant (FRSA) for Commands within the CA Army National Guard. The ARNG FRSA is assigned to Commands for the purpose of maintaining the continuity and stability of the Family Readiness Groups (FRGs) as units undergo changes in volunteers and leadership. The FRSA(s) will be formally supervised by the contract company, but will receive technical guidance and direction from the Commander or his/her representative and the State Family Program Director (SFPD)
Major responsibilities include (not all inclusive):
Provide training, administrative and logistical support to unit Command leadership team, the Family Readiness Group (volunteers) and the unit’s overall Family Readiness program as provided for by policy and guidance from SFPD.
Maintain and update required appointment memorandums for volunteers and Additional Duty Orders for Family Readiness Liaison.
Track training requirements and completion for FRG volunteers, Family Readiness Liaisons and Command.
Establish, maintain and update telephone trees and email distribution lists and FRG email list in accordance with command/state guidance.
Establish, maintain and update unit FRG newsletter and/or social media page, under guidance of unit Command.
Provide Annual Family Programs Brief for unit service-members and families (per CNGI1800.02).
Assist in establishing and maintaining the units Virtual Family Readiness Group (vFRG) website per Command guidance.
Attend Command meetings per SFPD guidance to gain continuing awareness of BDE/BN command guidance/instruction on unit FRP issues/directions.
Manage overall volunteer utilization of Joint Services Support portal, maintain and update volunteer records and hours.
Disseminate information on resources available to Soldiers and family members promoting quality of life opportunities.
Conduct and document training for FRG volunteers, Command team and family members using standard approved curriculum including REAL, AFTB and state specific training curriculum.
Compile and submit required reports.
Evaluate training effectiveness through assessments of training content.
Complete contract, program and state required training and certifications.
Maintain accurate, clear, timely and concise communication with Family Readiness Volunteers
Qualified candidates must have:
Knowledge of the structure and operations of the Army National Guard and Military Well Being Programs.
Exceptional customer service—good oral and written communication skills ? Proficiently read, write, and understand the English language ? A valid state driver’s license ? Proficiency in Microsoft Office, Word, Excel, Power Point and Database use experience ? Possess or be able to obtain and maintain a security clearance (NACI) *Current clearance recommended ? High School Diploma or Equivalent (GED)
Natasha Glynn
Team B
Responsibilities:
Build a strong, motivated production team capable of consistently delivering high quality products against aggressive production targets
Empower the production team to collaborate with engineering to improve product manufacturability and line productivity
Develop training programs and hiring plans for assembly team members
Support issue resolution including root cause investigation & corrective action tracking
Ensure quality standards are being met throughout the entire production process and support no defects from leaving a station or team area
Develop & maintain Standardized Manufacturing Instructions used in production assembly by the assembly team members
Requirements:
Bachelor’s Degree preferred
3+ years of experience managing teams of people in a high volume manufacturing setting
Experience in selecting and developing new team members
Ability to work with and develop production performance metrics (efficiency, quality, safety, throughput, costs)
Able to work well under pressure while managing competing demands and tight deadlines
Communicate clearly using excellent written and verbal skills; able to interface with executives and leaders on a daily basis
Strong organization skills with meticulous attention to detail
Fluent with common MS office programs (Word, Excel, PowerPoint)
Ability to work flexible shift, including nights and weekends if necessary
CPT Messiha TEAM A
Feb 07, 2018
Full time
Responsibilities:
Build a strong, motivated production team capable of consistently delivering high quality products against aggressive production targets
Empower the production team to collaborate with engineering to improve product manufacturability and line productivity
Develop training programs and hiring plans for assembly team members
Support issue resolution including root cause investigation & corrective action tracking
Ensure quality standards are being met throughout the entire production process and support no defects from leaving a station or team area
Develop & maintain Standardized Manufacturing Instructions used in production assembly by the assembly team members
Requirements:
Bachelor’s Degree preferred
3+ years of experience managing teams of people in a high volume manufacturing setting
Experience in selecting and developing new team members
Ability to work with and develop production performance metrics (efficiency, quality, safety, throughput, costs)
Able to work well under pressure while managing competing demands and tight deadlines
Communicate clearly using excellent written and verbal skills; able to interface with executives and leaders on a daily basis
Strong organization skills with meticulous attention to detail
Fluent with common MS office programs (Word, Excel, PowerPoint)
Ability to work flexible shift, including nights and weekends if necessary
CPT Messiha TEAM A
Palo Alto Network is looking for: Accounting/Finance, Customer Service, Education, Engineering, Facilities, HR, IT, Sales, Research professionals.
A commitment to hiring veterans from top to bottom
We believe veterans are uniquely positioned to pursue careers in cybersecurity—and this philosophy starts from the top. Our CEO Mark, Chief Security Officer Rick and John, Vice President and Federal Chief Security Officer, are all U.S. veterans. We believe veterans’ military experience equips them with transferrable skills, including leadership qualities, that can be applied to developing the latest cybersecurity innovation and help us achieve our mission of maintaining trust in the digital age by preventing successful cyberattacks.
Veterans Network
As part of our participation in the White House’s Joining Forces initiative in 2016, Palo Alto Networks® pledged to train 400 veterans and transitioning service members over the next five years. Through our partnership with VetsinTech, we provide cybersecurity education and training for veterans at our headquarters and other cities across the U.S.
We have created an employee resource group, the Veterans Network, focused on uniting and supporting our employees who are veterans or have family members who are veterans. We focus on the following areas:
Networking/Community
Recruiting
Mentorship
Training
Volunteering
The University Recruiting team partners with various branches of the military and other service-related organizations to identify cadets to hire for the summer internship program each year. We have hired cadets from West Point, United States Air Force Academy, and Air Arnold Society & Silver Wings.
Tammy Henry Team A
Jan 25, 2018
Full time
Palo Alto Network is looking for: Accounting/Finance, Customer Service, Education, Engineering, Facilities, HR, IT, Sales, Research professionals.
A commitment to hiring veterans from top to bottom
We believe veterans are uniquely positioned to pursue careers in cybersecurity—and this philosophy starts from the top. Our CEO Mark, Chief Security Officer Rick and John, Vice President and Federal Chief Security Officer, are all U.S. veterans. We believe veterans’ military experience equips them with transferrable skills, including leadership qualities, that can be applied to developing the latest cybersecurity innovation and help us achieve our mission of maintaining trust in the digital age by preventing successful cyberattacks.
Veterans Network
As part of our participation in the White House’s Joining Forces initiative in 2016, Palo Alto Networks® pledged to train 400 veterans and transitioning service members over the next five years. Through our partnership with VetsinTech, we provide cybersecurity education and training for veterans at our headquarters and other cities across the U.S.
We have created an employee resource group, the Veterans Network, focused on uniting and supporting our employees who are veterans or have family members who are veterans. We focus on the following areas:
Networking/Community
Recruiting
Mentorship
Training
Volunteering
The University Recruiting team partners with various branches of the military and other service-related organizations to identify cadets to hire for the summer internship program each year. We have hired cadets from West Point, United States Air Force Academy, and Air Arnold Society & Silver Wings.
Tammy Henry Team A
At Wells Fargo, our vision is to satisfy our customers’ financial needs and help them succeed financially. In this role, you will help us deliver on our vision and build lifelong relationships with our customers. You also will demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals, team members in developing their careers, and communities in continuing to thrive. As part of a team that serves one in three American households, you will play a vital role in living our commitment to the highest ethical standards and maintaining the valued trust of our customers and communities.
A teller provides exceptional customer service and spends almost all of his/her time working with Wells Fargo’s most important asset, our customers. Tellers are responsible for a variety of tasks including providing excellent customer service, processing account transactions effectively, helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud, and sharing the benefit our customers may receive when meeting with a banker, when appropriate. Tellers are expected to always balance their cash drawers, build great rapport with people, and be strong team players who take pride in performing well and enjoy helping others. Personal Bankers at Wells Fargo are focused on building lifelong relationships with customers, both consumers and small businesses. Successful bankers demonstrate a genuine interest in their customers and ask questions to understand what’s important to them and how Wells Fargo can help meet their financial needs. Personal Bankers develop strong relationships with other Wells Fargo partners that enable them to introduce customers to specialists who can assist with specific financial needs. Personal Bankers are able to present options to customers about ways to make their banking easy and convenient, while ensuring the needs of the customer always come first.
This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network and is a different email address than the one you originally used when you joined WF. Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates
Angelica Rodriguez Team C Team Charlie
Jan 13, 2018
Full time
At Wells Fargo, our vision is to satisfy our customers’ financial needs and help them succeed financially. In this role, you will help us deliver on our vision and build lifelong relationships with our customers. You also will demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals, team members in developing their careers, and communities in continuing to thrive. As part of a team that serves one in three American households, you will play a vital role in living our commitment to the highest ethical standards and maintaining the valued trust of our customers and communities.
A teller provides exceptional customer service and spends almost all of his/her time working with Wells Fargo’s most important asset, our customers. Tellers are responsible for a variety of tasks including providing excellent customer service, processing account transactions effectively, helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud, and sharing the benefit our customers may receive when meeting with a banker, when appropriate. Tellers are expected to always balance their cash drawers, build great rapport with people, and be strong team players who take pride in performing well and enjoy helping others. Personal Bankers at Wells Fargo are focused on building lifelong relationships with customers, both consumers and small businesses. Successful bankers demonstrate a genuine interest in their customers and ask questions to understand what’s important to them and how Wells Fargo can help meet their financial needs. Personal Bankers develop strong relationships with other Wells Fargo partners that enable them to introduce customers to specialists who can assist with specific financial needs. Personal Bankers are able to present options to customers about ways to make their banking easy and convenient, while ensuring the needs of the customer always come first.
This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network and is a different email address than the one you originally used when you joined WF. Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates
Angelica Rodriguez Team C Team Charlie
Job Description
General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safecombinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.
Team A
Tammy Henry
Jun 21, 2018
Full time
Job Description
General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safecombinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.
Team A
Tammy Henry
Job Description
An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions:
Management
Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all
activities
Effectively communicate information both to and from store management and crews
Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture. (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy
and promote a positive shopping experience for all CVS customers
Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
Maintain customer/patient confidentiality
Merchandise/Presentation
Price merchandise
Stock shelves
Support the planning, execute the displays, sign and inventory of weekly,
promotional, and seasonal merchandise
Support the planning, execute the display and maintenance of off-shelf merchandise Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills, supervision, and influencing skills
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
Experience as a retail supervisor
Education
High school diploma or equivalent preferred
Team A
Tammy Henry
Jun 21, 2018
Full time
Job Description
An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions:
Management
Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all
activities
Effectively communicate information both to and from store management and crews
Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture. (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy
and promote a positive shopping experience for all CVS customers
Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
Maintain customer/patient confidentiality
Merchandise/Presentation
Price merchandise
Stock shelves
Support the planning, execute the displays, sign and inventory of weekly,
promotional, and seasonal merchandise
Support the planning, execute the display and maintenance of off-shelf merchandise Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills, supervision, and influencing skills
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
Experience as a retail supervisor
Education
High school diploma or equivalent preferred
Team A
Tammy Henry
Job Description
An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions:
Management
Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all
activities
Effectively communicate information both to and from store management and crews
Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture. (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy
and promote a positive shopping experience for all CVS customers
Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
Maintain customer/patient confidentiality
Merchandise/Presentation
Price merchandise
Stock shelves
Support the planning, execute the displays, sign and inventory of weekly,
promotional, and seasonal merchandise
Support the planning, execute the display and maintenance of off-shelf merchandise Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills, supervision, and influencing skills
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
Experience as a retail supervisor
Education
High school diploma or equivalent preferred
Team A
Tammy Henry
Jun 21, 2018
Full time
Job Description
An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions:
Management
Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all
activities
Effectively communicate information both to and from store management and crews
Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture. (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy
and promote a positive shopping experience for all CVS customers
Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
Maintain customer/patient confidentiality
Merchandise/Presentation
Price merchandise
Stock shelves
Support the planning, execute the displays, sign and inventory of weekly,
promotional, and seasonal merchandise
Support the planning, execute the display and maintenance of off-shelf merchandise Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills, supervision, and influencing skills
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
Experience as a retail supervisor
Education
High school diploma or equivalent preferred
Team A
Tammy Henry
As an Equipment Associate at United Rentals, you will perform a variety of manual tasks to ensure smooth branch operation. Your primary objective will be to provide labor assistance to service technicians, sales staff and other branch personnel engaged in meeting the needs of customers. Your strong work ethic, reliability and positive attitude will make you an asset to our branch and entire organization.
Requirements:
* High school diploma and an eagerness to learn * Effective communication, multi-tasking and strong teamwork skills * Diligent attention to safety * Superior customer service skills * Ability to lift equipment up to 50 lbs. * A valid driver's license * Knowledge of rental equipment preferred
United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Team A
Tammy Henry
Jun 21, 2018
Full time
As an Equipment Associate at United Rentals, you will perform a variety of manual tasks to ensure smooth branch operation. Your primary objective will be to provide labor assistance to service technicians, sales staff and other branch personnel engaged in meeting the needs of customers. Your strong work ethic, reliability and positive attitude will make you an asset to our branch and entire organization.
Requirements:
* High school diploma and an eagerness to learn * Effective communication, multi-tasking and strong teamwork skills * Diligent attention to safety * Superior customer service skills * Ability to lift equipment up to 50 lbs. * A valid driver's license * Knowledge of rental equipment preferred
United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Team A
Tammy Henry
