$4,895 - $6,683 monthly
County of Monterey
Salinas, CA, USA
Position Information
Under direction, serves as the primary resource person for users of specialized automated systems and is responsible for maintenance and administration of an automated database; authorizes system access to individual users; investigates and reports basic computer problems to the computer system maintenance organization; requests improvements and modifications to systems; provides training and instructions to departmental personnel using the system and performs other related work as is required. This series specification describes the Departmental Information System Coordinator classification. This position is responsible for providing departmental coordination in automated systems and typically works under the supervision of a departmental manager or a Supervising Information System Coordinator to provide in-house expertise on the applications used on specialized automated systems in operating departments. The position in this series performs professional assignments necessary to administer and maintain an operating department's utilization of a specialized automated system and use of computer applications. This position may be required to apply extensive knowledge of departmental structure and operations and specialized automated systems unique to the department or may be expected to develop an in-depth understanding of the functions, regulations, services and role of the department to which assigned. Position is allocated within this series based on nature, scope and complexity of duties and responsibilities, and level of independence and accountability. Position may have responsibility for one or for multiple systems areas, depending on assignment.
Examples of Duties
Acts as a resource person for users of a automated system(s) applications; Answers questions and resolves problems related to use and operation of the application; Coordinates a central help desk to resolve problems
Coordinates with computer support personnel in identifying and resolving problems with the system, including programs, workstations and other related hardware and software.
Confers with operating department personnel regarding changes in manual and computer system design; Collaborates with others to improve the effectiveness of the system and to make recommendations for systems and procedures improvements; Stays abreast of the new automated systems procedures, and prepares on-line bulletins to inform users of changes or additions.
Documents and tracks system problems and writes reports on issues; Writes or assists in writing and revising procedures, instructional materials or staff development tools for systems-related training.
Develops other system training material for users, or recommends other training resources as needed.
May attend meetings and represent the department with other departments and/or other agencies for information sharing, system improvements and implementation of changes; May. plan or assist in planning the implementation of conversion from manual systems to automated information systems
Assures system security; Monitors personnel registration and security including authorizing user access to system functionality; Performs consistent backup and recovery operations; Monitor batch results and correct batch problems
Serves as a lead worker over subordinate staff; schedules, assigns and reviews the work of subordinate staff
Working knowledge of:
Capability and limitations of various computer operating systems including DOS, Windows and networks
Computer applications used in data management
Terminology related to computer hardware, software, network and peripheral equipment
Analytical processes
Some positions may require a working knowledge of the functions, regulations, services, programs and operations of the specific department
Some knowledge of:
Training methods and techniques of automation systems applications
Methods of error research and troubleshooting
Some positions may require some knowledge of specialized automated systems and general application unique to the operating department from a user perspective.
Ability to:
Evaluate and interpret automated information systems functions from a user perspective
Identify, evaluate, and research application systems problems and coordinate corrective actions, as required, with computer support personnel.
Gather information and analyze data to establish and maintain system user protocol.
Make recommendations for system and operational enhancements.
Read and comprehend written materials on a wide variety of application system subjects.
Maintain confidentiality of information in accordance with legal standards and/or County regulations
Organize, prioritize, schedule and coordinate work flow to meet project deadlines.
Communicate effectively with all levels of staff in the organization both orally and in writing.
Provide excellent and courteous customer service and establish and maintain effective working relationships.
PHYSICAL AND SENSORY REQUIREMENTS
The physical and sensory abilities required for this classification include:
Ability to lift and carry items up to 20 pounds.
Ability to stoop, reach and bend to access files.
Minimum Qualifications
The knowledge, skills and abilities listed above may be acquired through various types of experience, education or training, typically: One year of experience performing both technical support and training in the use of a wide variety of computer hardware and software for automated office systems which included modifying or interfacing office automation software or application environments.
While the above requirements outline the minimum qualifications, applicants may be further evaluated for qualifications beyond those listed. Those applicants that are determined to be most highly qualified will be invited to participate in the next step of the selection process.
Supplemental Information
Employees in this position may be required to work overtime on weekdays and weekends based on department need .
Employees who drive on County business to carry out job related duties must possess a valid CA Driver License for the class vehicle driven.
The Department of Social Services will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
Monterey County, like all employers, is required to verify an employee's right to work in the United States. Accordingly, on the first day of employment, employees must have and show those documents that verify your legal right to work in the United States. Examples of accepted documentation are a U.S. Passport, or Alien Registration Card; or driver's license and Social Security Card; or driver's license and U.S. Birth Certificate.
Additionally, our agency requires a valid social security card in order to process employee paychecks. Accordingly, on the first day of employment, employees must have and show this document.
Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. Applicable agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.
For additional information on benefits, visit
https://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. EXAMINATION INFORMATION
If supplemental questions are included as a part of this job bulletin, applicants may be rated based upon their responses to the supplemental questions. If rated, only those that are determined to be highly qualified will be invited to participate in the next step of the selection process.
SPECIAL TESTING ARRANGEMENTS
Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at mssprogram@calhr.ca.gov or 916-323-2785 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.
ABOUT MONTEREY COUNTY
Located on California's picturesque Pacific Coast, the County of Monterey is blessed with mild weather year-round and is home to miles of beautiful beaches, spectacular mountain ranges, groves of redwoods, low-rolling foothills, and a bountiful valley. With a population exceeding 400,000, the County is proud of its vibrant citizenry, great traditions, educational opportunities, and multicultural lifestyles. Boasting such world-renowned attractions as the spectacular Big Sur Coast, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals and Pebble Beach - possibly the world's most famous golf course, it's easy to see why an estimated 4.3 million visitors a year make Monterey County their destination of choice.
In addition to a thriving tourist trade, Monterey County's economy is largely based on a vigorous agricultural industry. Known as the 'salad bowl of the nation' the Salinas Valley provides fresh vegetables and salad greens to the entire country. California's 16th largest county also provides many educational opportunities for its residents including California State University at Monterey Bay, the Middlebury Institute of International Studies, the Defense Language Institute (DLI), Presidio of Monterey, and the Naval Postgraduate School (NPS). All these factors combine to make Monterey County a healthy, economically diverse region eager to foster and sustain an enriching lifestyle for its residents.
ABOUT MONTEREY COUNTY SOCIAL SERVICES DEPARTMENT
Monterey County Department of Social Services is seeking enthusiastic applicants, who genuinely care about the community and its members, to join its team. Careers with the Department of Social Services offer the opportunity to promote the social and economic self-reliance of individuals and families served by providing essential resources and services to low-income families, veterans, vulnerable children and adults, and disabled individuals. Monterey County Department of Social Services welcomes, values and encourages diverse voices, opinions, perspectives and backgrounds to foster an environment where all viewpoints are appreciated. The Department currently has a team of approximately 874 dedicated members serving Monterey County residents.
Monterey County is an Equal Opportunity Employer – Minorities, veterans, and persons with disabilities are strongly encouraged to apply. To learn more about the Department of Social Services, go to: http://mcdss.co.monterey.ca.us/ .
Position Information
Under direction, serves as the primary resource person for users of specialized automated systems and is responsible for maintenance and administration of an automated database; authorizes system access to individual users; investigates and reports basic computer problems to the computer system maintenance organization; requests improvements and modifications to systems; provides training and instructions to departmental personnel using the system and performs other related work as is required. This series specification describes the Departmental Information System Coordinator classification. This position is responsible for providing departmental coordination in automated systems and typically works under the supervision of a departmental manager or a Supervising Information System Coordinator to provide in-house expertise on the applications used on specialized automated systems in operating departments. The position in this series performs professional assignments necessary to administer and maintain an operating department's utilization of a specialized automated system and use of computer applications. This position may be required to apply extensive knowledge of departmental structure and operations and specialized automated systems unique to the department or may be expected to develop an in-depth understanding of the functions, regulations, services and role of the department to which assigned. Position is allocated within this series based on nature, scope and complexity of duties and responsibilities, and level of independence and accountability. Position may have responsibility for one or for multiple systems areas, depending on assignment.
Examples of Duties
Acts as a resource person for users of a automated system(s) applications; Answers questions and resolves problems related to use and operation of the application; Coordinates a central help desk to resolve problems
Coordinates with computer support personnel in identifying and resolving problems with the system, including programs, workstations and other related hardware and software.
Confers with operating department personnel regarding changes in manual and computer system design; Collaborates with others to improve the effectiveness of the system and to make recommendations for systems and procedures improvements; Stays abreast of the new automated systems procedures, and prepares on-line bulletins to inform users of changes or additions.
Documents and tracks system problems and writes reports on issues; Writes or assists in writing and revising procedures, instructional materials or staff development tools for systems-related training.
Develops other system training material for users, or recommends other training resources as needed.
May attend meetings and represent the department with other departments and/or other agencies for information sharing, system improvements and implementation of changes; May. plan or assist in planning the implementation of conversion from manual systems to automated information systems
Assures system security; Monitors personnel registration and security including authorizing user access to system functionality; Performs consistent backup and recovery operations; Monitor batch results and correct batch problems
Serves as a lead worker over subordinate staff; schedules, assigns and reviews the work of subordinate staff
Working knowledge of:
Capability and limitations of various computer operating systems including DOS, Windows and networks
Computer applications used in data management
Terminology related to computer hardware, software, network and peripheral equipment
Analytical processes
Some positions may require a working knowledge of the functions, regulations, services, programs and operations of the specific department
Some knowledge of:
Training methods and techniques of automation systems applications
Methods of error research and troubleshooting
Some positions may require some knowledge of specialized automated systems and general application unique to the operating department from a user perspective.
Ability to:
Evaluate and interpret automated information systems functions from a user perspective
Identify, evaluate, and research application systems problems and coordinate corrective actions, as required, with computer support personnel.
Gather information and analyze data to establish and maintain system user protocol.
Make recommendations for system and operational enhancements.
Read and comprehend written materials on a wide variety of application system subjects.
Maintain confidentiality of information in accordance with legal standards and/or County regulations
Organize, prioritize, schedule and coordinate work flow to meet project deadlines.
Communicate effectively with all levels of staff in the organization both orally and in writing.
Provide excellent and courteous customer service and establish and maintain effective working relationships.
PHYSICAL AND SENSORY REQUIREMENTS
The physical and sensory abilities required for this classification include:
Ability to lift and carry items up to 20 pounds.
Ability to stoop, reach and bend to access files.
Minimum Qualifications
The knowledge, skills and abilities listed above may be acquired through various types of experience, education or training, typically: One year of experience performing both technical support and training in the use of a wide variety of computer hardware and software for automated office systems which included modifying or interfacing office automation software or application environments.
While the above requirements outline the minimum qualifications, applicants may be further evaluated for qualifications beyond those listed. Those applicants that are determined to be most highly qualified will be invited to participate in the next step of the selection process.
Supplemental Information
Employees in this position may be required to work overtime on weekdays and weekends based on department need .
Employees who drive on County business to carry out job related duties must possess a valid CA Driver License for the class vehicle driven.
The Department of Social Services will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
Monterey County, like all employers, is required to verify an employee's right to work in the United States. Accordingly, on the first day of employment, employees must have and show those documents that verify your legal right to work in the United States. Examples of accepted documentation are a U.S. Passport, or Alien Registration Card; or driver's license and Social Security Card; or driver's license and U.S. Birth Certificate.
Additionally, our agency requires a valid social security card in order to process employee paychecks. Accordingly, on the first day of employment, employees must have and show this document.
Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. Applicable agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.
For additional information on benefits, visit
https://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. EXAMINATION INFORMATION
If supplemental questions are included as a part of this job bulletin, applicants may be rated based upon their responses to the supplemental questions. If rated, only those that are determined to be highly qualified will be invited to participate in the next step of the selection process.
SPECIAL TESTING ARRANGEMENTS
Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at mssprogram@calhr.ca.gov or 916-323-2785 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.
ABOUT MONTEREY COUNTY
Located on California's picturesque Pacific Coast, the County of Monterey is blessed with mild weather year-round and is home to miles of beautiful beaches, spectacular mountain ranges, groves of redwoods, low-rolling foothills, and a bountiful valley. With a population exceeding 400,000, the County is proud of its vibrant citizenry, great traditions, educational opportunities, and multicultural lifestyles. Boasting such world-renowned attractions as the spectacular Big Sur Coast, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals and Pebble Beach - possibly the world's most famous golf course, it's easy to see why an estimated 4.3 million visitors a year make Monterey County their destination of choice.
In addition to a thriving tourist trade, Monterey County's economy is largely based on a vigorous agricultural industry. Known as the 'salad bowl of the nation' the Salinas Valley provides fresh vegetables and salad greens to the entire country. California's 16th largest county also provides many educational opportunities for its residents including California State University at Monterey Bay, the Middlebury Institute of International Studies, the Defense Language Institute (DLI), Presidio of Monterey, and the Naval Postgraduate School (NPS). All these factors combine to make Monterey County a healthy, economically diverse region eager to foster and sustain an enriching lifestyle for its residents.
ABOUT MONTEREY COUNTY SOCIAL SERVICES DEPARTMENT
Monterey County Department of Social Services is seeking enthusiastic applicants, who genuinely care about the community and its members, to join its team. Careers with the Department of Social Services offer the opportunity to promote the social and economic self-reliance of individuals and families served by providing essential resources and services to low-income families, veterans, vulnerable children and adults, and disabled individuals. Monterey County Department of Social Services welcomes, values and encourages diverse voices, opinions, perspectives and backgrounds to foster an environment where all viewpoints are appreciated. The Department currently has a team of approximately 874 dedicated members serving Monterey County residents.
Monterey County is an Equal Opportunity Employer – Minorities, veterans, and persons with disabilities are strongly encouraged to apply. To learn more about the Department of Social Services, go to: http://mcdss.co.monterey.ca.us/ .
$5,622 - $7,682 monthly
County of Monterey
Salinas, CA, USA
SALARY: $32.44 - $44.32 Hourly $2,595.20 - $3,545.60 Biweekly $5,622.93 - $7,682.13 Monthly OPENING DATE: 02/17/20 CLOSING DATE: 03/06/20 11:59 PM POSITION DESCRIPTION: Application Filing Deadline: March 6, 2020 Exam #: 20/41N23/02SP The Monterey County, Information Technology Department (ITD) consists of five (5) operational Divisions: Administration; Applications; Service Delivery; Infrastructure; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. The ITD, Infrastructure Division seeks motivated, team oriented candidates for the Network Systems Engineer I position to complete technical projects and perform network troubleshooting for the County's infrastructure of Local Area Networks (LANs), Wide Area Network (WAN), and other related data network equipment. ITD's network team is tasked to build and support a secure, reliable, and scalable County network, and to offer a unified Internet Protocol (IP) foundation on which emerging applications can be based upon. The team is responsible for providing network services to approximately 85 sites, including County departments and public safety agencies. The team has standardized on Cisco equipment. A major network redesign and refresh is underway in order to build a next generation network utilizing state-of-the-art technologies such as Palo Alto Networks, Cisco Application Centric Infrastructure, Cisco iWAN, and Multiprotocol Label Switching (MPLS). The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. EXAMPLES OF DUTIES: Paramount duties include: Installs, maintains and supports data, voice, and video network equipment, firewalls, and customer applications in a wired and wireless technical environment such as the County of Monterey Enterprise Local and Wide Area Networks. Troubleshoots software/hardware issues on firewalls, routers, switches, session border controllers, and VoIP controllers and gateways with manufacture TAC personnel; performs backup of device configurations; performs IOS, software, and firmware upgrades on network equipment. Performs site surveys to determine network requirements for small to medium size environments, produces network equipment and low voltage cabling requirements documents based on completed site surveys for wired and wireless networks; reviews equipment quotes and scope of work documents needed to provide services requested by County customers. Monitors voice, data, and video performance and provides on-site support, to resolve problems according to established procedures; administers voice, data, and network management tools to monitor, and maintain County's network infrastructure. Documents voice, data, and video equipment configurations, operations, and security procedures for data networks internal use. Maintains an accurate inventory of spare hardware inventory, network equipment on Cisco Smartnet, and IP addresses inventory used by data networks exclusively. Documents system requirements for data, voice, and wireless network systems design, cabling (copper & fiber), configuration, integration and deployment to customer sites. To view the complete job description visit the Monterey County website: http://www.co.monterey.ca.us/government/departments-a-h/human-resources/humanresources/ class-specifications THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Knowledge of: Data Communications, network design, configuration integration, QOS implementation and troubleshooting, edge/perimeter and application firewalls configuration and troubleshooting, including Palo Alto and Barracuda application firewalls; Switching and routing protocols such as TCP/IP BGP, OSPF, EIGRP, MPLS, DMVPN; Use of data packet analyzers and network troubleshooting utilities such as Wireshark, Trace Routes, PING (basic and extended) NBSTAT, ARP, IPERF; OSI Layers 1 through 4 and associated equipment such as Digital Transmission Systems, switching and routing equipment, circuit termination equipment, ASE, T1, and DS3; Wireless Technologies based on IEEE 802.11ac and 802.11b/g/n and broadband 2.8/ 5.8 GHz bands such as Cisco Wireless, Cisco Meraki and ubiquity Wireless Networks; Personal computers and applications servers in both bear metal and virtual environment running Windows Workstation and Server operating systems on Active Directory (AD) structure; Low voltage cabling design standards including workstation cabling and network closet design of both copper and fiber optic systems; Design and configuration of voice services such as Voice over IP (VoIP) telephone systems, voice messaging, and call center ACD, application; Public carrier infrastructure connections and interconnections for voice and data network services such as AT&T switched Eithernet (ASE), T-1, SIP trunking, ISDN and POTS services. Skill and Ability to: Effectively analyze, identify, and diagnose data networks related problems and take corrective measures or make recommendations that lead to problem resolution; Understand the functionality and mechanics of IPV4 sub-netting, route summarization and network protocols practical applications on a LAN/WAN environment; Assemble technical documentation of network site surveys, project plans, Visio network diagrams depicting network physical layouts, and wiring schemes; Learn and apply new technologies to County network infrastructure; Communicate effectively both orally and in writing with technical and non-technical audiences; Maintain strict confidentiality of data and information processed; Work independently at remote sites throughout Monterey County. EXAMPLES OF EXPERIENCE/EDUCATION/TRAINING: Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Completion of coursework leading to an associate's degree in Computer Science, Engineering, Networking, or a closely related field and one (1) year of related experience; OR three (3) years of related experience. One (1) network professional certification such as CCNA, MCP or MCSE is desirable. ADDITIONAL INFORMATION: Conditions of employment include: Successfully complete a background check to include fingerprinting; Possess and maintain a valid California Class C driver license and satisfactory driving record; Work outside of normal business hours on occasion as needed, and on-call duty on a rotational basis as required. The physical and sensory requirements for this classification include: Strength to lift a 50-pound object, with or without assistance, and items weighing up to 150 pounds with assistance; Coordination and equilibrium sufficient to climb a ladder and maintain balance while pulling cable; Physical dexterity to lift, push, pull, or carry objects or equipment; Drive a County or personal vehicle to transport others or equipment. Benefits: Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. Notes: As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line! Our website: www.co.monterey.ca.us/personnel Applications may also be obtained from and submitted to: Monterey County, Information Technology Department, Human Resources Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street Salinas, CA 93905 Email: palucksm@co.monterey.ca.us Phone: (831) 759-6984 | Fax: (831) 422-3622 Our website: https://www.co.monterey.ca.us/government/departments-i-z/information-technology The selection process is tentative and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application package will include: A completed County of Monterey employment application Responses to the supplemental questions Applicants who fail to provide all required materials by the application filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6984.
SALARY: $32.44 - $44.32 Hourly $2,595.20 - $3,545.60 Biweekly $5,622.93 - $7,682.13 Monthly OPENING DATE: 02/17/20 CLOSING DATE: 03/06/20 11:59 PM POSITION DESCRIPTION: Application Filing Deadline: March 6, 2020 Exam #: 20/41N23/02SP The Monterey County, Information Technology Department (ITD) consists of five (5) operational Divisions: Administration; Applications; Service Delivery; Infrastructure; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. The ITD, Infrastructure Division seeks motivated, team oriented candidates for the Network Systems Engineer I position to complete technical projects and perform network troubleshooting for the County's infrastructure of Local Area Networks (LANs), Wide Area Network (WAN), and other related data network equipment. ITD's network team is tasked to build and support a secure, reliable, and scalable County network, and to offer a unified Internet Protocol (IP) foundation on which emerging applications can be based upon. The team is responsible for providing network services to approximately 85 sites, including County departments and public safety agencies. The team has standardized on Cisco equipment. A major network redesign and refresh is underway in order to build a next generation network utilizing state-of-the-art technologies such as Palo Alto Networks, Cisco Application Centric Infrastructure, Cisco iWAN, and Multiprotocol Label Switching (MPLS). The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. EXAMPLES OF DUTIES: Paramount duties include: Installs, maintains and supports data, voice, and video network equipment, firewalls, and customer applications in a wired and wireless technical environment such as the County of Monterey Enterprise Local and Wide Area Networks. Troubleshoots software/hardware issues on firewalls, routers, switches, session border controllers, and VoIP controllers and gateways with manufacture TAC personnel; performs backup of device configurations; performs IOS, software, and firmware upgrades on network equipment. Performs site surveys to determine network requirements for small to medium size environments, produces network equipment and low voltage cabling requirements documents based on completed site surveys for wired and wireless networks; reviews equipment quotes and scope of work documents needed to provide services requested by County customers. Monitors voice, data, and video performance and provides on-site support, to resolve problems according to established procedures; administers voice, data, and network management tools to monitor, and maintain County's network infrastructure. Documents voice, data, and video equipment configurations, operations, and security procedures for data networks internal use. Maintains an accurate inventory of spare hardware inventory, network equipment on Cisco Smartnet, and IP addresses inventory used by data networks exclusively. Documents system requirements for data, voice, and wireless network systems design, cabling (copper & fiber), configuration, integration and deployment to customer sites. To view the complete job description visit the Monterey County website: http://www.co.monterey.ca.us/government/departments-a-h/human-resources/humanresources/ class-specifications THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Knowledge of: Data Communications, network design, configuration integration, QOS implementation and troubleshooting, edge/perimeter and application firewalls configuration and troubleshooting, including Palo Alto and Barracuda application firewalls; Switching and routing protocols such as TCP/IP BGP, OSPF, EIGRP, MPLS, DMVPN; Use of data packet analyzers and network troubleshooting utilities such as Wireshark, Trace Routes, PING (basic and extended) NBSTAT, ARP, IPERF; OSI Layers 1 through 4 and associated equipment such as Digital Transmission Systems, switching and routing equipment, circuit termination equipment, ASE, T1, and DS3; Wireless Technologies based on IEEE 802.11ac and 802.11b/g/n and broadband 2.8/ 5.8 GHz bands such as Cisco Wireless, Cisco Meraki and ubiquity Wireless Networks; Personal computers and applications servers in both bear metal and virtual environment running Windows Workstation and Server operating systems on Active Directory (AD) structure; Low voltage cabling design standards including workstation cabling and network closet design of both copper and fiber optic systems; Design and configuration of voice services such as Voice over IP (VoIP) telephone systems, voice messaging, and call center ACD, application; Public carrier infrastructure connections and interconnections for voice and data network services such as AT&T switched Eithernet (ASE), T-1, SIP trunking, ISDN and POTS services. Skill and Ability to: Effectively analyze, identify, and diagnose data networks related problems and take corrective measures or make recommendations that lead to problem resolution; Understand the functionality and mechanics of IPV4 sub-netting, route summarization and network protocols practical applications on a LAN/WAN environment; Assemble technical documentation of network site surveys, project plans, Visio network diagrams depicting network physical layouts, and wiring schemes; Learn and apply new technologies to County network infrastructure; Communicate effectively both orally and in writing with technical and non-technical audiences; Maintain strict confidentiality of data and information processed; Work independently at remote sites throughout Monterey County. EXAMPLES OF EXPERIENCE/EDUCATION/TRAINING: Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Completion of coursework leading to an associate's degree in Computer Science, Engineering, Networking, or a closely related field and one (1) year of related experience; OR three (3) years of related experience. One (1) network professional certification such as CCNA, MCP or MCSE is desirable. ADDITIONAL INFORMATION: Conditions of employment include: Successfully complete a background check to include fingerprinting; Possess and maintain a valid California Class C driver license and satisfactory driving record; Work outside of normal business hours on occasion as needed, and on-call duty on a rotational basis as required. The physical and sensory requirements for this classification include: Strength to lift a 50-pound object, with or without assistance, and items weighing up to 150 pounds with assistance; Coordination and equilibrium sufficient to climb a ladder and maintain balance while pulling cable; Physical dexterity to lift, push, pull, or carry objects or equipment; Drive a County or personal vehicle to transport others or equipment. Benefits: Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. Notes: As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line! Our website: www.co.monterey.ca.us/personnel Applications may also be obtained from and submitted to: Monterey County, Information Technology Department, Human Resources Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street Salinas, CA 93905 Email: palucksm@co.monterey.ca.us Phone: (831) 759-6984 | Fax: (831) 422-3622 Our website: https://www.co.monterey.ca.us/government/departments-i-z/information-technology The selection process is tentative and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application package will include: A completed County of Monterey employment application Responses to the supplemental questions Applicants who fail to provide all required materials by the application filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6984.
$4,941 - $6,749 monthly
County of Monterey
Salinas, CA, USA
SALARY: $28.51 - $38.94 Hourly $2,280.80 - $3,115.20 Biweekly $4,941.73 - $6,749.60 Monthly OPENING DATE: 11/18/19 CLOSING DATE: Continuous POSITION DESCRIPTION: Open Until Filled Priority Screen Date: December 13, 2019 Exam #: 19/43L18/11SP All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the position is filled. The Information Technology Department (ITD) consists of five (5) operational Divisions: Administration; Applications; Service Delivery; Infrastructure; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. The ITD, Infrastructure Division seeks an experienced communications professional with the ability to perform complex installation, testing, diagnosis, troubleshooting, and repair work for a wide variety of communications equipment in our radio communications team. The ideal candidate will be a dependable, team player with enthusiasm to learn emerging technologies in the area of radio and other wireless communication. The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. EXAMPLES OF DUTIES: Communications Technician II This is the full working level in the class series. Incumbents perform a full range of duties independently under minimal supervision including maintaining and repairing more complex analog and digital radio and microwave communications equipment, utilizing more complicated test equipment, exhibiting additional planning and coordination skills, and maintaining and repairing dispatch console equipment. The Communication Technician II may be assigned to perform a considerable amount of work in the field at remote transmitter locations and at various other locations throughout the County. To view the complete job description visit the Monterey County website: https://www2.co.monterey.ca.us/pages/hr/class-specs/43L18.pdf THE SUCCESSFUL CANDIDATE Will demonstrate the following knowledge, skills, and abilities: Knowledge of: Principles, techniques, and methods/standards used in the installation, maintenance, programming, diagnosis, and repair of analog and digital communications equipment such as two-way radio, microwave systems, antenna systems, DC/AC power sources, console controller equipment, and tone remote controls; Principles, techniques, and methods used in the installation of communications equipment such as video cameras, public address systems, microphone speakers, and amplifiers; Advanced and emerging technologies such as P25, trunking, 4.9GHz microwave, 802.11(x), RoIP, broadband data applications, 700 MHz, Laser, SDR, tuning, filters; Pertinent rules and regulations applicable to the operation of communications equipment; Telephone circuits and data communications (TDM and IP based); Tools and test equipment used in the installation and repair of communications equipment; Mobile data systems, voice recording systems, dispatch console systems, and digital and analog radio and microwave communication systems; Digital microwave and multiplexing equipment; Safety practices when installing and repairing electrical and electronic equipment, and working at high elevations such as radio towers; Automotive electrical and ignition systems. Skill and Ability to: Troubleshoot, operate, install, repair, and maintain a wide variety of simple to complex communications equipment and systems; Use complex tools and test equipment to troubleshoot, install, and repair a variety of communications equipment; Check transmit power, receiver sensitivity, modulation, frequency, continuity, and DC/AC power of a variety of communications equipment; Read and interpret electronic equipment diagrams, wiring schematics, specifications, and standard component drawing symbols; Read, understand, and apply oral and written policies and procedures; Learn new and emerging communications technology; Effectively organize and prioritize work, while working on multiple projects; Use modern office equipment and software to organize work, generate records and reports, and configure equipment; Effectively communicate verbally and in writing with both technical and non-technical persons; Establish and maintain effective work relationships, and provide excellent and courteous customer service. EXAMPLES OF EXPERIENCE/EDUCATION/TRAINING: Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Three (3) years of technical experience in the operation, installation, maintenance, diagnosis, and repair of analog and digital mobile communications equipment including radio transmitters/receivers, antenna systems, microwave equipment, dispatch console equipment, and/or other communications equipment. FCC General Radiotelephone Operator License, NABER Two-Way Radio Technician Certificate, APCO Two-Way Radio Technician Certificate, or similarly applicable and recognized license/certificate is desirable. ADDITIONAL INFORMATION: Conditions of employment include: Successfully complete a background check to include fingerprinting; Possess and maintain a valid California Class C driver license and satisfactory driving record; Work outside of normal business hours on occasion as needed, and will be required to work after hours on-call duty on a rotational basis. The physical and sensory requirements for this classification include: Ability to climb towers up to 200 feet to install communications equipment; Contact with chemical/toxic products, cleaning solutions, or solvents (e.g. vehicle fluids, adhesives, and paints), electricity, hand/power tools, allergens, dust, and plant/ animal waste; Work in the field at remote transmitter locations and at various other locations throughout the County, sometimes in adverse conditions; Physical ability to lift up to 50 pounds (e.g. steel cages, repeaters, power amps, batteries, battery assemblies, tool boxes); Finger and hand coordination and dexterity to grasp, clean, and properly use delicate equipment and tools; Visual color discrimination sufficient to distinguish the color codes of wires. Benefits: Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. Notes: As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line! https://www.governmentjobs.com/careers/montereycounty/ Applications may also be obtained from and submitted to: Monterey County, Information Technology Department, Human Resources Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street, Salinas, CA 93905 Email: palucksm@co.monterey.ca.us | Phone: (831) 759-6984 Our website: https://www.co.monterey.ca.us/government/departments-i-z/information-technology The selection process is tentative and applicants will be notified if changes are made.The competitive selection process includes submittal of required application materials. A complete application package will include: A completed County of Monterey employment application Responses to the supplemental questions All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination.
SALARY: $28.51 - $38.94 Hourly $2,280.80 - $3,115.20 Biweekly $4,941.73 - $6,749.60 Monthly OPENING DATE: 11/18/19 CLOSING DATE: Continuous POSITION DESCRIPTION: Open Until Filled Priority Screen Date: December 13, 2019 Exam #: 19/43L18/11SP All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the position is filled. The Information Technology Department (ITD) consists of five (5) operational Divisions: Administration; Applications; Service Delivery; Infrastructure; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. The ITD, Infrastructure Division seeks an experienced communications professional with the ability to perform complex installation, testing, diagnosis, troubleshooting, and repair work for a wide variety of communications equipment in our radio communications team. The ideal candidate will be a dependable, team player with enthusiasm to learn emerging technologies in the area of radio and other wireless communication. The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. EXAMPLES OF DUTIES: Communications Technician II This is the full working level in the class series. Incumbents perform a full range of duties independently under minimal supervision including maintaining and repairing more complex analog and digital radio and microwave communications equipment, utilizing more complicated test equipment, exhibiting additional planning and coordination skills, and maintaining and repairing dispatch console equipment. The Communication Technician II may be assigned to perform a considerable amount of work in the field at remote transmitter locations and at various other locations throughout the County. To view the complete job description visit the Monterey County website: https://www2.co.monterey.ca.us/pages/hr/class-specs/43L18.pdf THE SUCCESSFUL CANDIDATE Will demonstrate the following knowledge, skills, and abilities: Knowledge of: Principles, techniques, and methods/standards used in the installation, maintenance, programming, diagnosis, and repair of analog and digital communications equipment such as two-way radio, microwave systems, antenna systems, DC/AC power sources, console controller equipment, and tone remote controls; Principles, techniques, and methods used in the installation of communications equipment such as video cameras, public address systems, microphone speakers, and amplifiers; Advanced and emerging technologies such as P25, trunking, 4.9GHz microwave, 802.11(x), RoIP, broadband data applications, 700 MHz, Laser, SDR, tuning, filters; Pertinent rules and regulations applicable to the operation of communications equipment; Telephone circuits and data communications (TDM and IP based); Tools and test equipment used in the installation and repair of communications equipment; Mobile data systems, voice recording systems, dispatch console systems, and digital and analog radio and microwave communication systems; Digital microwave and multiplexing equipment; Safety practices when installing and repairing electrical and electronic equipment, and working at high elevations such as radio towers; Automotive electrical and ignition systems. Skill and Ability to: Troubleshoot, operate, install, repair, and maintain a wide variety of simple to complex communications equipment and systems; Use complex tools and test equipment to troubleshoot, install, and repair a variety of communications equipment; Check transmit power, receiver sensitivity, modulation, frequency, continuity, and DC/AC power of a variety of communications equipment; Read and interpret electronic equipment diagrams, wiring schematics, specifications, and standard component drawing symbols; Read, understand, and apply oral and written policies and procedures; Learn new and emerging communications technology; Effectively organize and prioritize work, while working on multiple projects; Use modern office equipment and software to organize work, generate records and reports, and configure equipment; Effectively communicate verbally and in writing with both technical and non-technical persons; Establish and maintain effective work relationships, and provide excellent and courteous customer service. EXAMPLES OF EXPERIENCE/EDUCATION/TRAINING: Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Three (3) years of technical experience in the operation, installation, maintenance, diagnosis, and repair of analog and digital mobile communications equipment including radio transmitters/receivers, antenna systems, microwave equipment, dispatch console equipment, and/or other communications equipment. FCC General Radiotelephone Operator License, NABER Two-Way Radio Technician Certificate, APCO Two-Way Radio Technician Certificate, or similarly applicable and recognized license/certificate is desirable. ADDITIONAL INFORMATION: Conditions of employment include: Successfully complete a background check to include fingerprinting; Possess and maintain a valid California Class C driver license and satisfactory driving record; Work outside of normal business hours on occasion as needed, and will be required to work after hours on-call duty on a rotational basis. The physical and sensory requirements for this classification include: Ability to climb towers up to 200 feet to install communications equipment; Contact with chemical/toxic products, cleaning solutions, or solvents (e.g. vehicle fluids, adhesives, and paints), electricity, hand/power tools, allergens, dust, and plant/ animal waste; Work in the field at remote transmitter locations and at various other locations throughout the County, sometimes in adverse conditions; Physical ability to lift up to 50 pounds (e.g. steel cages, repeaters, power amps, batteries, battery assemblies, tool boxes); Finger and hand coordination and dexterity to grasp, clean, and properly use delicate equipment and tools; Visual color discrimination sufficient to distinguish the color codes of wires. Benefits: Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. Notes: As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line! https://www.governmentjobs.com/careers/montereycounty/ Applications may also be obtained from and submitted to: Monterey County, Information Technology Department, Human Resources Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street, Salinas, CA 93905 Email: palucksm@co.monterey.ca.us | Phone: (831) 759-6984 Our website: https://www.co.monterey.ca.us/government/departments-i-z/information-technology The selection process is tentative and applicants will be notified if changes are made.The competitive selection process includes submittal of required application materials. A complete application package will include: A completed County of Monterey employment application Responses to the supplemental questions All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination.
$35.00 - $36.00 hourly
Mountain Enterprises
Placerville, Ca Auburn, Ca Grass Valley, Ca Oroville, Ca Sacramento, Ca Santa Rosa, Ca Redding, Ca
Tree Climbing Experience 2 years Minimum
Anthony Altemoos
Tree Climbing Experience 2 years Minimum
Anthony Altemoos
